KARTINA M. WARE

**** *** *****

Humble, TX *****

281-***-**** or 281-***-****

xudtnf@r.postjobfree.com

Objective: To obtain a position within a medical environment that will embrace my Medical Insurance Billing and Coding training as well as my Administrative experience and provide an opportunity for long-term committed growth.

Highlights

1 Graduate of a nationally recognized Medical Insurance Billing/Coding program.

2 Knowledge of Medicare, Medicaid and other Manage Care Eligibility Guidelines.

3 Proficient in ICD-9, CPT, and HCPCS Coding for maximum reimbursement.

4 Excellent multi-tasking and organization skills with proficiency in 10 Key touch.

5 Government programs (Medicare, Medicaid, TRICARE, and CHAMPVA

6 EDI and computer claim systems.

7 HIPAA award

Education

Everest Institute

Medical Insurance Billing/Coding Curriculum:

Human Disease and Pathology Anatomy and Physiology

Medical Claims Processing ICD-9, CPT, HCPCS Coding

Billing and Reimbursement

Experience

NCO Group Houston, TX

Customer Service Supervisor (2009-2012)

1 Answer phones and respond to customer requests.

2 Assisting agents with technical questions.

3 Provide customers with product and service information.

4 Transfer customer calls to appropriate staff

5 Identify, research and resolve customer issues using the computer system.

6 Follow-up on customer inquire not immediately resolved.

7 Research billing issues and misapplied payments.

8 Recommend process improvements.

9 Other duties as assigned

Houston, TX

TMC Orthopedic (2008-2009)

Medical Records/Billing and Coding

1 Maintaining and updating patient records.

2 Insurance verification

3 Matching daily claims and sending out certified

4 Adjusting claims in Mesta med and MEd iSOFT

First Contact Houston, TX

Medical Insurance Billing/Coding/Externship (2007-2007)

1 Billing medical claims.

2 Verifying insurance status and rebilling claims.

3 Customer service including handling customer’s complaints.

Stay and Play Childcare Center, Houston, TX

Child Development (2005-2007)

1 Provided age appropriate activities to promote cognitive and social development in a warm, nurturing environment.

2 Assist in the development of academic skills while enhancing social skills.

3 In charge of maintaining a safe, clean and germ free environment to facilitate the growth and learning of children.

4

McDonalds Restaurant Houston, TX

Cashier (2003-2005)

1 Cash handling including purchases/Provide excellent customer service skills.

2 In charge of maintaining a safe, clean, and sanitized store daily.

Contact this candidate