Project manager, Materials Handler, Retail Sales Consultant
Resume:
Willie B Johnson Jr.
Bellwood IL 60104
Objective: To secure employment in a field of work
that will lead to increased responsibilities and
advancement.
Experience
2008- Present AT&T Mobility (Arlington Heights, Illinois)
Retail Sales Consultant
Sold all products and services offered by the Company. Worked to
meet all sales objectives. Handled all administrative aspects of the sale
including: completing customer contracts and warranties, pulling
products from inventory, accepting customer payments and filling the
completed orders. Maintained strong knowledge of all Company
products, accessories, pricing plans, promotions, and service features.
Maintained knowledge of competitive offers and provided critical
market feedback to the Store Manager regarding local competition
and product/service needs. Handled service inquiries from customers.
Provided efficient, courteous customer service and assistance in all
aspects of product offerings and services.
2004-2008 Hiz Will Remodeling (Bellwood, Illinois)
Owner / Operator
Directly responsible for the day to day operations of the remodeling
business. Provide all the services that are required including,
but not limited to:
• Taking customer calls, site inspections, trouble
shooting problems and providing solutions and job quotes.
• Perform any required repairs or installations ranging from minor
electrical or plumbing work to complete kitchen, bathroom or
basement remodels.
• Supervision of temporary and seasonal employees.
• Company payroll and finances.
1998-2004 The Home Depot #1942 (Woodridge, Illinois)
Assistant Store Manager 2002-2004
Duties included, but were not limited to:
• Supervision of six store departments (Lumber, Building
Materials,Millwork, Kitchen and Bath, Floor and Walls, Décor)
• Supervision of over 80 sales associates.
• Product and installation services training of sales associates.
• Store openings and closings.
• Departmental sales forecasting.
• Overnight inventory management.
• Assisted Human Resource in hiring process.
• Overall customer satisfaction.
Department Supervisor (Lawn & Garden) 1998-2002
Duties included, but were not limited to:
• Supervision of six to eight sales associates.
• Department sales forecasting.
• Inventory management.
• Product and installation services training of sales associates.
• Overall customer satisfaction.
Education and Training
1987-1992 Jackson State University
W.E.B. Dubois Honors College
Jackson, Mississippi
Received Bachelor of Science Degree in Mathematics (May 1992)
1984-1987 B.L. Moor High School
Crawford, Mississippi
Diploma (May 1987)
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