Customer Service Manager
Resume:
DIANNA LYNN MORRIS
GREENFIELD, IN 46140
317-***-**** or 580-***-**** cell
****.********@*****.***
CARREER OBJECTIVE:
My career objective is to secure a position with a reputable, growing company that provides the opportunity to utilize my excellent customer service skills and the opportunity for personal advancement.
WORK HISTORY:
November 2005 to June 2012 MIDFIRST BANK
1518 Oklahoma Ave, Woodward, OK 73801
Position: Sr. Teller/Personal Banker
Responsible for processing customers banking transactions and balancing funds to transactions daily.
May 2000 to October 2005 GOLD N SILVER ISLAND
4201 N Shiloh Drive, Fayetteville, AR 72703
Position: Manager/Bookkeeper
Responsible for hiring and training employees, ordering, payroll and customer service.
March 2003 to December 2003 CIRCUIT CITY, INC
7301 Rogers Avenue, Fort Smith, AR
Position: Customer Service Associate
Assist customers with returns and purchases.
January 2001 to November 2001ARKANSAS SUPPORT NETWORK
1103 S. E. 15th Street, Bentonville, AR 72712
Position: CSP1
Working with mentally handicapped individuals helping to teach everyday living skills.
August 2000 to March 2001 CIRCUIT CITY, INC.
716 Joyce Blvd. Fayetteville, AR 72703
Position: computer Sales Counselor
Assist customers in choosing the appropriate computer products for the individual needs.
December 1999 to August 2000 WALMART
2001 S.E. 10th, Bentonville, AR 72712
Position: Buyer’s Assistant
Responsible for coding invoices and inputting on computer for tracking expenses.
ADDITIONAL WORK HISTORY: Available upon request.
Dianna L. Morris….page 2
SKILLS:
Lotus Excel Word Perfect
Microsoft Word 10 Key by touch
Keyboard Speed 30-40 WPM
Various business machines and software for banking industry
EDUCATION:
Laverne High School
Laverne, OK 73801
Graduated: May 1994
Oklahoma State University
Stillwater, OK 74078
August 1998 to May 1999, August 1994 to May 1997
Emphasis in Account and Business Management
Have completed Customer Service Training Programs offered by Walmart, First Federal Savings of North Texas and MidFirst Bank. I have also completed various training programs offered from the State of Oklahoma through the Sheltered Workshop for Payne County.
REFERENCES: Available upon request
Contact this candidate