HEATHER BISCHOFF
INDIANAPOLIS, IN 46239
OBJECTIVE:
To continue to build on my experience, skills, and resourcefulness to empower others through community connections, education, counseling, and training
EDUCATION:
Rod & Staff Ministries Greenwood, IN
2007-2009 Biblical Counseling Program
Allentown Business School Allentown, PA
July 1996 - Diploma in Medical Office Management
Honor’s and High Honor’s List (seven out of six modules)
Perfect Attendance
Career Institute of Technology Easton, PA
November 1993-Health Careers
EMPLOYMENT:
2004-Present National Church Residences Indianapolis, IN
Senior Resident Service Coordinator
EXPERIENCE: Case Management, Customer Service, Counseling, Advocate, Networking, Community Building, Establish Partnerships, Marketing, Arrange Educational Programs & Services, Establish & Determine Cost Savings Programs, Service Facilitator, Liaison, Problem Solving, Schedule & Organize Educational Activities, Establish And Maintain Resident Focus Groups. Hiring And Supervising Employees, Training And Mentoring, Public Speaking
2004-Present Neighborhood Networks Indianapolis, IN
Center Director
EXPERIENCE: Marketing, Obtaining & Maintaining Volunteers, Fundraising, Programming, Establishing Partnerships, Inventory Control, Maintaining Computer Equipment, Public Speaking /Training, Mentoring Volunteers And Residents, Obtaining Sponsorships And Innovative Programming.
2000- 2004 National Church Residences Indianapolis, IN
Property Manager
EXPERIENCE: Supervise Employees, Training, Teamwork, Payroll, Fair Housing, Sales & Marketing; Leasing, Conflict Resolution, Customer Service And Enforce Housing & Urban Development /National Church Residences Regulations.
1996 - 1998 Tencza Dental Associates Easton, PA
Dental Assistant
EXPERIENCE: Managing Clinical Office, Inventory Control, Training Clinical Employees, Assisting Doctors, Sterilization Of Instruments, Answering Phones, Seating Patients, Making Appointments, Entering Treatment Plans In The Computer, Case Management, Counseling Patients, Maintaining Equipment.
Heather Bischoff
CERTIFICATIONS:
COS (Quadel) Certified Occupancy Specialist - X-ray (dental)
COMMUNITY OUTREACH:
2007 WhiteStone Ministries, Indianapolis IN
Founder
Women & Teen Counseling Ministry
2008 4-H Mom, Indianapolis IN
Horse & Pony Club
2004-Present American Association of Service Coordinators, Columbus OH
Member
2007-Present Perry Township School Corp. Indianapolis IN
Service Learning Advisory Board, (SLAB) Member
2007-Present Indiana Youth Philanthropy, Indianapolis IN
Youth Philanthropy Ambassador
2005- Present LifePoint Church, Indianapolis IN
Volunteer Youth Leader- Middle School & High School
2005-Present LifePoint Church, Indianapolis IN
Student Ministry Team
2007-Present LifePoint Church, Indianapolis IN
High School Girls Small Group Leader/Mentor
2005- Present Volunteer, Marion County Extension Club, Indianapolis
Master Gardeners State Fair Fundraiser
2007-Present Area Youth Ministry, Indianapolis, IN
Board of Directors
2004-2008 Marion County TRIAD, Indianapolis, IN
Chair, Community Outreach, Board of Directors
2004-2008 Project Lifesaver Indianapolis, Indianapolis, IN
Co-Chair, Community Outreach, Marketing, Fundraising
2006-2007 LifePoint Church, Indianapolis, IN
Director Children’s Fall Fun Fest
2005-2007 Perry Senior Citizens Services, Indianapolis, IN
Board of Directors, Marketing Committee
2005-2007 Indianapolis Senior Center, Indianapolis, IN
Indianapolis Salute Planning Committee
2004-2006 Partnerships for Aging, Stillwater OK
National Planning Committee, Sponsorship Committee Chair
1997-1999 Carpenters Community Church, Nazareth PA
Praise Team
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Heather Bischoff
PUBLIC SPEAKING:
2004 Indiana Association Of Service Coordinators, Indianapolis IN
“Team Management Approach” Management and Service Coordinators
Quarterly Training Event
2005 ITT Tech, Indianapolis IN
The Impact of Local Partnerships
ITT Tech Capstone Project
2006 LifePoint Church, Indianapolis, IN
My Testimony- Middle School Students
2005 National Church Residences, Columbus OH
“Neighborhood Networks” Connecting Residents To Technology
National NCR Service Coordinator Training Conference
2006 National Church Residences, St. Louis MO
How To Use AASCOnline, Networking & Team Management Approach, The Role of a Service Coordinator
Dasal Regional Training Conference
2007 Neighborhood Networks, Washington D.C.
Big Business as Partners, What’s in it for Them
Neighborhood Networks National Training Conference
2007 Neighborhood Networks
“Networking Your Community”
National Conference Call
2007 National Church Residences, Branson MO
Establishing Resident Groups, Balancing The Role of Service Coordinator with Housing and Urban Development Regulations, Characteristics of Innovative Services Coordination
Brown-Dasal Regional Training Conference
2008 Southside Networking Group, Indianapolis IN
National Church Residences, Green Park Terrace Who We Are
2008 Neighborhood Networks
“Planning Community Events”
Neighborhood Networks National Conference Call
2009 2008 Perry Township Service Learning, Indianapolis IN
Community Partners & Service Learning
Indiana Service Learning Institute
2008 Neighborhood Networks, San Francisco CA
Center Classification
Neighborhood Networks Regional Technical Assistance Workshop
2008 American Association Of Service Coordinators, Washington D.C.
Research In Practice
AASC National Conference
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Heather Bischoff
EVENT & CONFERENCE PLANNING:
2004 Partnerships For Aging
Planning Committee
2005-2007 Marion County TRIAD
Chair Fraud & Scams Conference
2005-2007 Indianapolis Senior Center
Indianapolis Salutes Planning Committee
2006 Perry Senior Citizen Services
Annual Fundraiser Planning Committee
2007 Area Youth Ministry
Annual Fundraiser Committee
2007 National Church Residences
Co-Chair, Regional Service Coordinator Training
2008 National Church Residences
Chair, Regional Service Coordinator Training
PUBLICATIONS:
2010 WhiteStone Ministries
Broken But Beautiful-Book
Author, Not Published
2008 National Church Residences “At Your Service”
Best Practices- Around The World Program
2008 Housing & Urban Development, Multifamily Newsletter
The Knowledge Center @ The Terrace
2007 Housing & Urban Development, Multifamily Newsletter
The Knowledge Center @ The Terrace
2006 Neighborhood Networks Success Story & Calendar
“Never Too Late Grants 1000th Wish” Batter UP!
2006 Indianapolis Star
Batter UP
2005 National Church Residences “At Your Service” & Homefront Magazine
Batter UP
2006 Neighborhood Networks Success Story
ITT Tech Partners w/ Neighborhood Network Center
2005 National Church Residences “At Your Service”
ITT Tech Partners w/ Local Community
2004 National Church Residences “At Your Service”
Local CVS Partners with Community
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