HEATHER BISCHOFF

**** **** ****** ****

INDIANAPOLIS, IN 46239

317-***-****

OBJECTIVE:

To continue to build on my experience, skills, and resourcefulness to empower others through community connections, education, counseling, and training

EDUCATION:

Rod & Staff Ministries Greenwood, IN

2007-2009 Biblical Counseling Program

Allentown Business School Allentown, PA

July 1996 - Diploma in Medical Office Management

Honor’s and High Honor’s List (seven out of six modules)

Perfect Attendance

Career Institute of Technology Easton, PA

November 1993-Health Careers

EMPLOYMENT:

2004-Present National Church Residences Indianapolis, IN

Senior Resident Service Coordinator

EXPERIENCE: Case Management, Customer Service, Counseling, Advocate, Networking, Community Building, Establish Partnerships, Marketing, Arrange Educational Programs & Services, Establish & Determine Cost Savings Programs, Service Facilitator, Liaison, Problem Solving, Schedule & Organize Educational Activities, Establish And Maintain Resident Focus Groups. Hiring And Supervising Employees, Training And Mentoring, Public Speaking

2004-Present Neighborhood Networks Indianapolis, IN

Center Director

EXPERIENCE: Marketing, Obtaining & Maintaining Volunteers, Fundraising, Programming, Establishing Partnerships, Inventory Control, Maintaining Computer Equipment, Public Speaking /Training, Mentoring Volunteers And Residents, Obtaining Sponsorships And Innovative Programming.

2000- 2004 National Church Residences Indianapolis, IN

Property Manager

EXPERIENCE: Supervise Employees, Training, Teamwork, Payroll, Fair Housing, Sales & Marketing; Leasing, Conflict Resolution, Customer Service And Enforce Housing & Urban Development /National Church Residences Regulations.

1996 - 1998 Tencza Dental Associates Easton, PA

Dental Assistant

EXPERIENCE: Managing Clinical Office, Inventory Control, Training Clinical Employees, Assisting Doctors, Sterilization Of Instruments, Answering Phones, Seating Patients, Making Appointments, Entering Treatment Plans In The Computer, Case Management, Counseling Patients, Maintaining Equipment.

Heather Bischoff

CERTIFICATIONS:

COS (Quadel) Certified Occupancy Specialist - X-ray (dental)

COMMUNITY OUTREACH:

2007 WhiteStone Ministries, Indianapolis IN

Founder

Women & Teen Counseling Ministry

2008 4-H Mom, Indianapolis IN

Horse & Pony Club

2004-Present American Association of Service Coordinators, Columbus OH

Member

2007-Present Perry Township School Corp. Indianapolis IN

Service Learning Advisory Board, (SLAB) Member

2007-Present Indiana Youth Philanthropy, Indianapolis IN

Youth Philanthropy Ambassador

2005- Present LifePoint Church, Indianapolis IN

Volunteer Youth Leader- Middle School & High School

2005-Present LifePoint Church, Indianapolis IN

Student Ministry Team

2007-Present LifePoint Church, Indianapolis IN

High School Girls Small Group Leader/Mentor

2005- Present Volunteer, Marion County Extension Club, Indianapolis

Master Gardeners State Fair Fundraiser

2007-Present Area Youth Ministry, Indianapolis, IN

Board of Directors

2004-2008 Marion County TRIAD, Indianapolis, IN

Chair, Community Outreach, Board of Directors

2004-2008 Project Lifesaver Indianapolis, Indianapolis, IN

Co-Chair, Community Outreach, Marketing, Fundraising

2006-2007 LifePoint Church, Indianapolis, IN

Director Children’s Fall Fun Fest

2005-2007 Perry Senior Citizens Services, Indianapolis, IN

Board of Directors, Marketing Committee

2005-2007 Indianapolis Senior Center, Indianapolis, IN

Indianapolis Salute Planning Committee

2004-2006 Partnerships for Aging, Stillwater OK

National Planning Committee, Sponsorship Committee Chair

1997-1999 Carpenters Community Church, Nazareth PA

Praise Team

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Heather Bischoff

PUBLIC SPEAKING:

2004 Indiana Association Of Service Coordinators, Indianapolis IN

“Team Management Approach” Management and Service Coordinators

Quarterly Training Event

2005 ITT Tech, Indianapolis IN

The Impact of Local Partnerships

ITT Tech Capstone Project

2006 LifePoint Church, Indianapolis, IN

My Testimony- Middle School Students

2005 National Church Residences, Columbus OH

“Neighborhood Networks” Connecting Residents To Technology

National NCR Service Coordinator Training Conference

2006 National Church Residences, St. Louis MO

How To Use AASCOnline, Networking & Team Management Approach, The Role of a Service Coordinator

Dasal Regional Training Conference

2007 Neighborhood Networks, Washington D.C.

Big Business as Partners, What’s in it for Them

Neighborhood Networks National Training Conference

2007 Neighborhood Networks

“Networking Your Community”

National Conference Call

2007 National Church Residences, Branson MO

Establishing Resident Groups, Balancing The Role of Service Coordinator with Housing and Urban Development Regulations, Characteristics of Innovative Services Coordination

Brown-Dasal Regional Training Conference

2008 Southside Networking Group, Indianapolis IN

National Church Residences, Green Park Terrace Who We Are

2008 Neighborhood Networks

“Planning Community Events”

Neighborhood Networks National Conference Call

2009 2008 Perry Township Service Learning, Indianapolis IN

Community Partners & Service Learning

Indiana Service Learning Institute

2008 Neighborhood Networks, San Francisco CA

Center Classification

Neighborhood Networks Regional Technical Assistance Workshop

2008 American Association Of Service Coordinators, Washington D.C.

Research In Practice

AASC National Conference

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Heather Bischoff

EVENT & CONFERENCE PLANNING:

2004 Partnerships For Aging

Planning Committee

2005-2007 Marion County TRIAD

Chair Fraud & Scams Conference

2005-2007 Indianapolis Senior Center

Indianapolis Salutes Planning Committee

2006 Perry Senior Citizen Services

Annual Fundraiser Planning Committee

2007 Area Youth Ministry

Annual Fundraiser Committee

2007 National Church Residences

Co-Chair, Regional Service Coordinator Training

2008 National Church Residences

Chair, Regional Service Coordinator Training

PUBLICATIONS:

2010 WhiteStone Ministries

Broken But Beautiful-Book

Author, Not Published

2008 National Church Residences “At Your Service”

Best Practices- Around The World Program

2008 Housing & Urban Development, Multifamily Newsletter

The Knowledge Center @ The Terrace

2007 Housing & Urban Development, Multifamily Newsletter

The Knowledge Center @ The Terrace

2006 Neighborhood Networks Success Story & Calendar

“Never Too Late Grants 1000th Wish” Batter UP!

2006 Indianapolis Star

Batter UP

2005 National Church Residences “At Your Service” & Homefront Magazine

Batter UP

2006 Neighborhood Networks Success Story

ITT Tech Partners w/ Neighborhood Network Center

2005 National Church Residences “At Your Service”

ITT Tech Partners w/ Local Community

2004 National Church Residences “At Your Service”

Local CVS Partners with Community

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