Management Quality Assurance

Quin Chandler

**** **** **

Kennedale, TX

*****

________________________________________________________________________

E-mail: *******@*********.***

(H) 817-***-**** (C) 817-***-****

SENIOR LEVEL EXECUTIVE

A highly organized, strategic and creative senior level operations executive with expertise in leadership, strategy development skills, marketing, business development, operations, process & change management skills, strategic planning, project management skills, organization skills and training. A proven leader with the ability to analyze alternatives, provide creative solutions, motivate staff to action, and provide profitable results. An out of the box thinker with exceptional skills in training, developing and leading teams.

KEY SUMMARY SKILLS

Strategic Business Planning Start-Up & Turnaround

Capital Acquisition Planning Business Development / Operations

Policy & Procedure Analysis & Development Cash Flow Forecasting

Process & Change Management Profit/Loss Management

Business Plan Development & Documentation Multi-Site Management

Budget Development, Management Analysis Contract Negotiations/Administration

Asset & Liability Management Management & Financial Reporting

PROFESSIONAL EXPERIENCE

PLS 2006 - 2011 Position: VICE PRESIDENT

Direct operations of national retail chain. Direct reports (10), Corporate offices Chicago, IL.

● Accomplished an average of 17% Revenue growth YOY.

● Top graded Regional Leadership to high performance results Management Team.

● Reduced cash loss shrink by 310%.

● Delivered record Year EBITDA results through enhanced, improved Operation procedures.

● Directed the acquisition of 15 retail sites. 3 CA, 3 IL, 9 NY.

● Created P&L ranking system for Field Leadership.

● Developed branding of Prepaid Card, Cash for Gold, Wireless service products.

● Reduced B/D losses by 133%.

ACE EXPRESS 2002 - 2006

Position: REGION VICE PRESIDENT

Direct operations of retail sites. Direct reports (10).

● Achieved 16.0% Revenue growth YOY.

● Achieved 32% EBITDA improvement YOY.

● Directed acquisition of 31 retail sites, 2 states. Developed plan of action timelines. Assigned transition teams.

● Coordinated the re- building of New Orleans after Katrina.

● FY06 Region ranked #1 in 7 of 16 and #3 or better in 10 of 16 key component

Operation categories out of 13 Regions nationally.

KENYAN ENTERPRISES 2000 -2002

Position: VICE PRESIDENT OF OPERATIONS

Direct Operations for Regional Retail Chain. Direct reports (9). Encompassing all capital growth and expenditure plans. Responsible for the direction of marketing, merchandising, accounting, loss prevention, construction departments.

● Increased revenues 28% YOY thru implementing Quality Assurance program,

increasing store replenishment inventory cycles and improved merchandising programs.

● Increased EBITDA 42% YOY thru implementing Best Practices to

revenues and improved cost controls. Results: $9MM Net Profit growth.

• Developed a comprehensive operations policy manual for all corporate operations.

• Initiated an operations shrink control program through the development of manuals, training seminars, and education. Results: reduced shrink and cost by 33%.

BROOKSHIRES / SUPER 1 1990 - 2000

Positions: VICE PRESIDENT N TX OPERATIONS

Direct Operations for multi-unit site locations. Direct reports (12).

• Coordinated a major revenue building/cost savings initiative. Identified areas of savings, established objectives and schedules. Documented and reported progress to Board of Directors. Results: $1.5 million in cost reductions and increased sales revenue.

• Developed a comprehensive acquisition business plan. Generated procedure manual for Leaders to follow, selected teams for assigned areas, directed an aggressive marketing plan, motivated teams to action. Results: Completed program increased revenues $78 million annually.

• Directed entry and expansion of fuel centers into new major market. Involved with Real Estate site selection, fuel contract negotiation, employee hiring and training.

• Created a cost savings program on expenses. Initiated a training program for employees.

Reduced expense cost $416,000 annually.

EDUCATION

Tyler Junior College

Business Administration/Marketing

Cornell University- Business Law/Economics

TRAINING

Dale Carnegie- Leadership

Armour Dial Institute- Supervision and Management Leadership

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