Customer Service Representative
Resume:
From: Lisa Powell
LISA POWELL Home 828-***-**** or Cell# 828-***-****
**** **** *** ** *** 1A ***********@*****.***
HICKORY NC, 28602
PERSONAL STATEMENT : I AM A FRIENDLY LOYAL AND CLEARLY DEDICATED INDIVIDUAL WHO
HAS AN AMBITION TO SUCCEED IN ANY GIVEN ENVIRONMENT.ALTHOUGH I HAVE INTENSIVE
EXPERIENCE IN MARKETING, COMPUTERS, SALES PRODUCTION CALL CENTER, DATA ENTRY I DO
WORK WELL WITH OTHERS AS A TEAM. I AM INTERESTED IN A POSITION THAT IS GOING TO
HELP THE BUSINESS GROW AS WELL AS BENEFIT FROM IT AND IS WILLING TO HELP OTHERS
.
WORK EXPERIENCE: CALL CENTER JANUARY 2007 TO 2010
CONVERGY’S HICKORY NC : ON THIS JOB MY REQUIREMENTS WERE ANSWERING THE PHONE
HANDLING FAX MACHINE COPIER I HANDLED MULTIPLE PHONE CALLS SO I WAS WORKING AT A
FAST PASTE .ALSO KEYING IN CUSTOMERS INFORMATION TO THE CORRECT AREA AND
DIRECTLY TO THE SPECIFIC PEOPLE
CUSTOMER SERVICE REPRESENTATIVE/ MEDIA SPECIALIST FEBRUARY 2006 TO 2008
GLOBAL CASH FLOW NETWORK TEMPE, AZ 2009 to 2010
MY JOB DUTIES WERE MAKING AND RECEIVING PHONE CALLS BY HANDLING SHIPPING AND
RECEIVING ITEMS THAT THE CUSTOMER HAD PURCHASED.ALSO IF ANY ITEM WERE INCORRECT
I FIXED FOR THEM BY FAX OR EMAIL AND SOMETIMES I WORKED WITH EXCEL TO HELP
IMPROVE THE ORDERS THAT WAS PURCHASED FROM ONE COMPANY TO THE NEXT.
WRITER / BLOG HUBPAGES 2010 TO 2011
POETRY.COM 2007 TO 2011 AWARD/ CERTIFICATE
EDUCATION:
ASSOCIATES DEGREE EVEREST COMMUNITY COLLEGE/ MESA AUGUST
2009/PRESENT GPA: 4.0 ASSOCIATE OF BUSSINESS
WESTWOOD COLLEGE 2011
BACHELOR DEGREE
CUSTOMER SERVICE REPRESENTATIVE SALE AGENT DATA ENTRY EXTENSIVE PROFFESSIONAL
TRAINING IN MARKETING
TELECOMMUNICATION, V.S PHONE SYSTEMS AND QUICK BOOKS.
ACHIEVEMENTS: SCHOLARSHIP: ESSAY
NC COMMUNITY LEADER 2010 to 2011
BOARD VOLUNTEER WORK: SALVATION ARMY 2011
JOB EXPERIENCE: APPOINTMENT SETTER 8 YRS 2008 to 2011
CUSTOMER SERVICE REPRESENTATIVE 5 YRS
WRITERS BLOG, CHILDREN BOOKS 10 YRS 2010 to 2011
SALES MANAGER 10 YRS 2011 ACTIVE
ARTICLE CORRECTIONS 5 YRS 2011 ACTIVE
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