Human Resources Latam

Miguel A. Teran

Residencias Richmond. Piso *. Apto 5-C. Av. Principal. Urb. San Luis.

Caracas 1061. Venezuela

Phones: Home: (011) (58-212-***-**** / Mobile: (011) (58-424-***-****

Office: (011) (58-212-***-****

E-mail: ******@******.***.** or *********@*****.***

HUMAN RESOURCES VP /DIRECTOR

Regional Expertise

(Latin America)

Hands-on leader and organizational strategist offering years of senior-level experience in international Human Resources in large, multinational corporations. Highly skilled in the development of employee communication policies and strategies Possesses demonstrated expertise in the areas of Personnel Staffing, Training and Development, Performance Review, Senior Management-Coaching, Compensation and Benefits, Labor and Employee Relations, Job Design and Organizational Architecture, Organizational Development, Talent Management, and HR Consulting. A persuasive communicator develops/motivates teams and utilizes strong negotiation skills. Problem Solving and Effective Communicator at all levels. Experience working with Regional Multi -country teams (LATAM & Europe). Result Oriented. Excellent Knowledge of Latin America’s social and organizational culture and practices.

CORE COMPETENCIES

• Human Resources Expert • Result Oriented • Staffing Top Talent

• Regional Experience L.A. • Talent Management • Compensation Strategist

• Senior Management Coaching • Merger and Acquisitions • Trainer / Instructor

• Strategic and Tactical Planning • Strong Customer Focus • Team Builder

* Leadership Development * Multicultural Knowledge * Organizational Architecture

PROFESSIONAL EXPERIENCE

I. MaKLeR Group (2009 – Current)

Human Resources Director

Group MaKLeR- Insurance Brokerage Company

(Caracas, Venezuela Dec. 2009 – Current)

Responsible for providing direction and vision for the Human Capital function to support corporate strategic planning initiatives, including Human Resources policies, programs, and practices. Direct all functional Human Resources areas including staffing, compensation and benefits, performance management, leadership development, succession planning, training and development, labor and employee relations, payroll, culture, change and organizational development, corporate communications and HRIS. Partner and advice as a subject matter expert with the Chief Executive Officer, Executive team, and Managerial team. Coach and counsel Directors and Senior Managers on developing and maintaining a proactive employee relations atmosphere. Ensures compliance with all government regulations related to employment and benefit laws.

II. Canarias Bank Group (2009-2009)

Human Resources Corporate Vice President

Canarias Bank Group

Caracas, Venezuela. May – Dec. 2009

Responsible for providing direction and vision for the Human Resource area to support corporative strategic planning initiatives, including Human Resources policies, programs, and practices. Direct all functional Human Resources areas including staffing, compensation and benefits, performance management, succession planning, training and development, labor and employee relations, payroll, organizational development, and HRIS. Provide guidance and train team to provide coaching and counsel to VP’s and Senior Managers on a variety of HR issues to increase employee contribution, capability, and commitment. Leading a team of HR representatives and managers to provide solutions that increase employee contribution, capability, and commitment.

III. Miguel A. Teran – Consulting Services (2004-2009)

Senior Consultant

Human Resources & Organizational Architecture (Latin America Region)

(Freelance). Miami, Florida. USA (2004 - 2009).

Provide consulting services to business customers in Latin America as freelance Consultant. Manage and /or assist in organizational development projects, design or redesign of organizational structures (Organizational Architecture), training, and development programs, strategic planning of salary structures and compensation schemes, top management coaching, succession planning programs, etc.

IV. Happyfuture, LLC (2002-2004)

PROJECT MANAGER

Happyfuture, LLC. Miami. FL. USA (2002- 2004)

Responsible for managing the Investment Service Processes for Latin America’s clients. Prepare financial projections for investors. Assist clients during relocation process. Coordinate the administrative, operational, human resources, financial, sales and marketing processes and strategies. Realize the due diligence for acquisitions of small companies. Prepare plans and manage an annual operational budget. Supervise all legal matters.

V. The Quaker Oats Co. (1995-2002)

HUMAN RESOURCES REGIONAL DIRECTOR – ANDEAN REGION, LATAM (2001-2002)

Quaker Oats Co, Latin America Division (Food and Beverage Divisions).

As an integral member of the regional executive committee, participated in the formulation of the business

Strategic Long Range Plan (SLRP) and crafted an HR strategy to support the business’ long term vision, as well as short term tactical goals. Managed HR staff for the region to include but not limited to Generalists and Managers and support their growth and development. Coached Senior Management throughout the Quaker Andean Region (Food & Beverage Divisions). Directed compensation and benefits, labor and employee relations, training and development, organizational development, leadership development and succession planning as well as employee health, medical, and industrial safety. Active participation as leader in company merger process. Implemented new international assignments and coordinated international relocations for the L.A. Region

COMPENSATION AND BENEFITS REGIONAL DIRECTOR- LATAM & EUROPE (1999-2000)

Quaker Oats Co, Latin America and Europe Division.

Developed and maintained a compensation strategy and provided support for all countries across the Latin America & Europe Region (Beverage Division). Monitored compensation trends and legal issues across the region and continually evaluated compensation market, economic situation and labor law impact. Implement the compensation policy according to headquarter guidelines and make recommendations about suggested changes. Supported HR teams across the region.

HUMAN RESOURCES REGIONAL DIRECTOR- Andean Region LATAM (1997-1998)

Quaker Oats, Co. Latin America Division (Beverages Division / Gatorade).

Managed the HR area for Quaker Beverage Division (Gatorade) of the Andean Region, Latin America. Oversaw HR, including staffing, training and development, salaries and compensation, organizational

development, communications strategy, labor and employees relations, and health/ industrial safety. Coached senior management, assembled teams, and provided internal management consulting. Member of the team responsible for establishing a Regional Operative Structure and Procedures for the Beverages Division.

HUMAN RESOURCES MANAGER (1995-1997)

Quaker Oats Co – Venezuela (Subsidiary of Quaker Oats Co.)

Developed and managed all HR areas for domestic operations in Venezuela (Quaker-Beverage Division). Prepared training and development programs for Sales, Operations, and Administrative Personnel. Developed Salary Structures and Compensation Policies for Venezuelan’s domestic operations. Established and implemented sales incentive plans. Designed and implemented new employee orientation procedures. Developed a Service Structure in order to managing HR and Labor Legal issues. Prepared and implemented the Training and Development Program for Sales Area.

VI. Glaxo Smithkline (1991-1994)

HUMAN RESOURCES MANAGER (1991-1994)

Glaxo Laboratories of Venezuela (Subsidiary of Glaxo Smithkline)

• Developed and Managed the Human Resource function for the Venezuelan subsidiary . Responsible for Staffing, Training, Development and Succession Planning, Organizational Development, Managerial Coaching, Salaries and Compensation, Labor and Employee Relations and Health and Safety. Active participation during the merger process with Allen & Hanburys Pharmaceutical. Successfully managed employee’s layoffs, including some sensitive situations, avoiding grievances and potential costly litigations. Maintained employee’s productivity and motivation during the merger process, avoiding loss of key people.

Prior to 1991, held positions as Human Resources Director (Price Waterhouse- Venezuela), Human Resources Manager (The Carborundum Company- Subsidiary of Standard Oil Ohio), Human Resources Coordinator (Vengas Group– Subsidiary of Enron Corporation) and Organizational Psychologist (Venezuelan’s Guayana Corporation CVG).

PART TIME PROFESSOR (Aug 1984-January 1992)

Central University of Venezuela (UCV). Member of School of Psychology. Department of Industrial and Organizational Psychology. Teaching: Labor Relations; Organizational Behavior; Design, Organization and Job Structure; Salaries and Compensation.

EDUCATION

* Certificate in Human Resources Professional Development, Miami Dade College. Miami. FL. USA

* Specialist in Organizational Development (OD), Andres Bello University (UCAB) – Caracas. Venezuela.

* Certificate in Human Resources Administration, Instituto de Altos Estudios de Administración (IESA) – Caracas. Venezuela

* Bachelor of Science in Industrial and Organizational Psychology, Central University of Venezuela (UCV) – Caracas. Venezuela

PROFESSIONAL DEVELOPMENT COURSES

*Certified Business Advisor in Prevention of Drug use in Labor Environment (Antidrug National Fund) Caracas 2010. * The Seven Habits of Highly Effective People, Covey Group * Salary Administration Workshop, Hay Group * Analysis and Job Description, Hay Group * Job Evaluation Workshop, Hay Group * Internal Entrepreneurs Glaxo * Productivity Management, FIM-Productivity * Negotiation Collective Bargaining Agreement, I.E.S.A.* Finance for non-Finance Executives, I.E.S.A.* Human Resources Organization and Administration, I.E.S.A. *

HR PROFESSIONAL AFFILIATIONS

Member of SHHRE (Society of Hispanic Human Resources Executives)

Member of SHRM (Society for Human Resources Management)

Member of Doral Chamber of Commerce

Venamcham (Venezuelan- American Chamber of Commerce)

DOCUMENTS AND WORKING PERMITS;

Venezuela (Citizenship)

Colombia (Citizenship)

United States of America (Green Card)

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