Lesa A. Biedron
Loveland, CO 80537
***********@*****.***
Work Experience
APW Wyott-Engineering Department, Cheyenne, Wyoming
February 2008-May 2008 (contract)
Technical Writer
Updated and revised technical user manuals for commercial-grade kitchen equipment.
Collaborated with Engineers and Designers on layout and format of user manuals.
Worked with a team on developing training video for client use throughout North and Central America; wrote script and provided voice-over for video.
Created and formatted user manuals using Microsoft Publisher and Excel spreadsheets.
Covidien Energy-Based Devices-Global Marketing Communications, Boulder, Colorado
March 2007-October 2007 (contract)
Proofreader
Worked with writers to develop compelling, easy-to-understand medical content.
Collaborated on writing/developing editorial standards for marketing department.
Converted SOP documents to conform to current company standards.
Proofed and edited marketing and clinical education pieces, specifically PowerPoint presentations, white papers, and scripted sales training.
Wells Fargo Investments-Private Client Services, Boulder, Colorado
March 2006-September 2006
Private Client Associate
Assisted Private Client Advisors with administrative support, sales activities and relationship management, supporting multiple clients and balancing multiple priorities.
Assisted Officers in providing service to their client relationships. Interacted frequently with clients to help profile and identify client retention issues as well as potential new business opportunities across product lines.
Developed strong product knowledge and client relationship management skills to meet the financial needs of high net-worth customers. Cross-sold products and services to existing clients.
Prepared preliminary client correspondence and coordinated customized professional client presentation materials to support sales/marketing efforts.
Assisted with financial/wealth planning such as complex spreadsheet preparation and analysis. Researched and resolved operational issues related to complex accounts.
Ragen MacKenzie-A Division of Wells Fargo Investments, Seattle, Washington
March 2004-February 2006
Assistant Financial Editor
Coordinated 2004 and managed 2005 Ragen MacKenzie Investment Conference for 300+ clients and brokers; managed $50,000 budget for 2005 event.
Acted as relationship liaison to Wells Fargo Investments clients; answering research questions, directing questions to appropriate analysts, and conducting follow up calls.
Worked closely with financial analysts on developing understandable, informative, and interesting research reports directed to clients in laymen’s terms.
Developed knowledge of industry trends and corporate objectives of all sectors covered by research department, specifically Banking, Retail, Technology, Telecommunications, Pharmaceuticals, Transportation, Biotech, and Energy.
Bon-Macy’s-Corporate Advertising, Seattle, Washington
March 2002-March 2004
Proofreader
Assisted with promotional pieces for store Web site directed to specific demographics.
Collaborated on development of online catalog supplements to ensure consistency with print material.
Proofed and edited for style, sensibility and legal compliance all print advertising, including direct mail, newspaper, and multimedia/special event material.
Maintained/updated list of Bon-Macy’s vendors with accurate trademark information.
The Bon Marché, Seattle, Washington
October 2001-January 2002
Human Resources Executive Assistant
Assisted in pre-screening applications, arranged interviews, maintained filing system for interview schedule and facilitated the processing of new hire paperwork.
Managed divisional employees’ schedules, administered computer training classes for new employees, and fielded questions and concerns from employees and the public.
Maintained and updated job-board and performed various administrative duties.
Education
University of Washington, Seattle, Washington
Bachelor of Arts in Communications, New Media Studies concentration, June 2000
Gonzaga University, Spokane, Washington
Graduate Level Business courses, August 2000-May 2001
Community Involvement
Junior League of Fort Collins, 2006-present
Invest in Youth Mentoring Program, Seattle, Washington, 2004-2006