Customer Service High School

Eddie S. Henderson

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**** ***** ****** ***** ** Reno, NV 89523 *****.**********@*****.*** 775-***-****

Objective ________________________________________

To become a health care professional using my 2011 BS degree in Biology and hands-on experience in retail, ideally in the medical marijuana movement.

Summary ________________________________________

Demonstrated and sold various products in retail settings requiring brand awareness.

Scheduled and drove nurses to senior acute care facilities where timing was a matter of life or death.

Researched Dissemination Efforts Supporting School Improvements for the United States Office of Education including travel to 48 of the 50 United States.

Taught elementary, middle and high school students as a substitute teacher.

Proficient in personal computers and software programs. Wrote a 5 year plan in support of homeless persons with severe or persistent mental disabilities for Orange County, CA.

Wrote and funded grants in support of health care agencies.

Wrote business plans.

Consulted with small business owners.

Created my own small businesses.

Taught French to high school students.

Researched many subjects.

Connected needy seniors with appropriate health care.

Work History ________________________________________

Merchandising Associate, The Eleven Agency 2/2008 to present

Audit 17 accounts including hotels, restaurants and casinos in Reno, NV. parttime

Utilize personal computer to communicate with home office and submit reports.

Emergency Room Patient Intake, Saint Mary’s Regional Medical Center 9/2008 to 2/2009

Take patient registration information and collect payments. parttime

Utilize personal computer to submit reports and insure accuracy and confidentiality of data.

Merchandising Associate, Proctor and Gamble 6/2008 to 9/2008

Called on Walmarts in Reno, NV for P & G merchandising. parttime

Utilize personal and hand held computers to submit reports.

Demonstrator/ Sales, US Marketing and Promotions 7/2006 to 7/2007

Demonstrated Hill’s Science Diet Pet Food after certification as a Pet Nutrition Expert. parttime

Traveled to Pet Stores throughout Northern Nevada and Northern California.

Trained Pet Store staff on the features and benefits of Hill’s Science Diet.

Substitute Teacher, Washoe County and Carson Public Schools. 5/2006 to 8/2006

Taught elementary, middle school and high school students in an array of subjects. parttime

Driver and Scheduler, Healthforce 8/2004 to 7/2005

Drove nurses from their homes to scheduled shifts at Senior Care Centers. parttime

Scheduled shifts for nurses at Senior Care Centers.

Assisted Health Force owner with staffing evaluations.

Demonstrator/ Contractor, Jade Promotions 1/2002 to 4/2005

Traveled to grocery stores; toy stores and other retailers in Richmond in order to promote merchandise. parttime

Played a customer service role.

Accurate and timely reporting.

Demonstrator/ Contractor, V&V Creative 1/2001 to 2/2005

Traveled to grocery stores demonstrating and promoting food products. Very often these were Kraft Foods. parttime

Confirmed product placement.

Provided merchandising materials to retailers.

Eddie S. Henderson Resume, Page 2

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Census Taker, US Census Dept. @ Richmond, VA Regional Office, Charlotte, NC. 4/2000 to 7/2000

Traveled to addresses throughout Richmond in order to take the census. parttime/ temp

Telephoned selected residences in order to verify collected information.

Wrote Reports.

Planner IV, Orange County Health Care Agency/ Behavioral Health Care 7/1990 to 11/2000

Created housing options for the seriously mentally ill residents of Orange County. fulltime

Researched and planned communities.

Wrote and funded a $5 million grant for housing homeless mentally ill and persons with AIDS.

Community Planning and Research United Way Texas Gulf Coast, Houston, TX. 4/1981 to 12/1989

Worked with volunteers in the annual allocations process. fulltime

Trained volunteers in the needs of the community specializing in seniors, the mentally ill and the homeless.

Wrote planning documents including one concerning the needs of the aging baby boom generation.

Research Associate IV, University of Texas, Educational Development, Austin, TX, 1979 to 1980

UT teamed with the Network in Boston, MA for a nationwide Study of Dissemination Efforts Supporting School Improvements for the US Office of Education. fulltime/temp

Researched and planned communities.

Public Welfare Supervisor I, State of Texas Public Welfare, Houston, TX. 1974 to 1978

Supervised AFDC and Food Stamp Office.

Hired and trained eligibility workers as well as clerical staff. fulltime

Education ________________________________________

University of Nevada Reno Reno, NV

BS in Biology, May 2011

Oklahoma City University Oklahoma City, OK

BA, Teaching Certificate

Named Oklahoma’s Foreign Language Student Teacher of the Year in 1973

University of Houston Graduate School of Social Work Houston, TX

Completed one year of a two year Master’s of Social Work Degree

Reno Psychic Institute Reno, NV

Completed one year Clairvoyant Program in 2008

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