Human Resources Management

PROFILE

Human Resources Professional with diversified generalist experience in healthcare, nonprofit, corporate, manufacturing, educational environment and utilities

• Motivational, relationship-oriented and creative team player

• Excellent communicator with strong interpersonal skills, transcending diverse demographics

• Knowledgeable in all aspects of human resources

EDUCATION

• Masters of Arts in Interdisciplinary Administration, Western Kentucky University, December 2005

Concentration: Human Resource Management.

• National Dean’s List Scholar for the 2004-2005 school year

• Bachelor of Arts in Psychology, Western Kentucky University, August 2002

Emphasis: Industrial/Organizational Psychology

Minor: Communication

PROFESSIONAL EXPERIENCE

• Director of Human Resources, Project Lead the Way, Inc., Indianapolis, IN

September 2011 to Present

• Work with the CFO to accomplish the firm wide Human Resources Department Business Plan.

• Partner with leadership team to align and execute HR strategies in support of business goals.

• Recommend and implement appropriate change management plans.

• Provide advice, counsel and coaching to employees regarding HR policies and procedures.

• Identify, select, develop and retain world-class talent and ensure a dynamic pipeline

• Develop and implement recruitment and retention strategies.

• Confer with all levels of management on departmental needs; help define job roles and requirements.

• Oversee the on-boarding efforts; orientation, new hire materials, introductory meetings, training and mentoring.

• Develop, communicate and implement plans and programs that support business objectives, employees and the leadership team.

• Serve as business partner to management and employees on HR issues relating to benefits, compensation, employee relations, performance management, recruitment, training and other Human Resources programs.

• Develop and implement programs and activities that promote a high level of employee engagement, morale and retention.

• Administer benefit programs, ensure that employees understand benefit changes and enrollment processes; coordinate resolution of claims disputes and other employee questions.

• Assist performance management and compensation programs; annual performance and salary review process.

• Investigate complaints, discrimination charges, disputes and other sensitive issues. Work with upper management to develop resolution strategies and implement.

• Recommend, implement and ensure fair application of all human resource policies, practices and procedures.

• Monitor and maintain compliance with appropriate federal and local laws and regulations related to human resources/employment issues.

• Identify and facilitate the application of training and development activities for all employees.

• Research and stay abreast of industry trends in the areas of employment law, health and welfare plans, employee relations, compensation, recruitment and training and development

• Specialist, Equal Employment, Affirmative Action and Recruitment, St. Vincent, Indianapolis, IN

August 2010 to September 2011

Accomplishments: Presentation Development (Staying Legal: Interviewing Training, Creating Respect: Managing Harassment and Discrimination Situations and Preventing ADA Discrimination: Making the Right Accommodation), Process Development (EEO-1 data collection, ADA-Reasonable Accommodation data collection, 3rd Party Vendor, Job Posting in Compliance with EEOC)

• Oversaw St.Vincent Indianapolis Affirmative Action programs and plans to ensure compliance with Equal Employment Opportunity (EEO) and Office of Federal Contract Compliance (OFCCP) requirements and with Federal, State, and local regulatory requirements.

• Designed, developed and led recruitment strategies and procedures, selection processes, job documentation practices, to ensure non-discriminatory hiring/promotional opportunities for a diverse workforce.

• Reviewed and analyzed diversity metrics to assist line and staff management in identifying, resolving and preventing equal employment opportunity/affirmative action problems.

• Designed and delivered training for HR Staff, line management and executive management associated with affirmative action compliance.

• Identified areas where greater diversity focus would be beneficial based on statistical data analysis and other reports and trends relating to Diversity (i.e. AAP, Diversity Metrics, Staffing Metrics, etc.)

• Consulted with Recruitment, HR Generalists, Compensation and Benefit groups on termination data analysis, retention trends and promotions, salary and performance review process.

• Human Resources Representative, Firestone Building Products Company, Indianapolis, IN

February 2006 to April 2010

• Managed HR functions within the Firestone Building Products division of Firestone Diversified Products.

• Modified new hire orientation process, reducing orientation by 2 hours, eliminating 400 page binders into a CD and creating sessions to better acclimate new employee to the company.

• Developed and organized several employee programs and activities to build employee morale and participation (Biggest Loser Program, Annual Holiday Party, Summer Company Picnic, United Christmas Service Adopt-A-Family, Softball Team and Chili Cook-Off)

• Created a HR-only restricted folder for Plant HR Managers to submit monthly enrollment and people cost reports, Affirmative Action plans, tuition reimbursement and trust fund requests.

• Completed monthly enrollment and people cost reports explaining all fluctuations that occurred during the month and Hours Worked report for OSHA compliance.

• Provided technical and administrative support to Firestone Building Products Company management and associates in matters relating to recruitment, EEO & policy compliance, recruitment, benefits, personnel policies and termination of employment.

• Provided Human Resources support for Division Headquarters and all manufacturing and satellite locations.

• Managed E-Verify compliance and timely completion of company’s Affirmative Action Plan.

• Graduate Assistant - Human Resources, Western Kentucky University, Bowling Green, KY

January 2005 to August 2005

• Provided assistance in the areas of Employment, Training, Benefits, Compensation, and Computer Information Systems.

• Gained working knowledge in recruitment, interviewing, unemployment, performance management, employee relations, employment law, EEO, ADA, HIPPA, and policy development.

• Designed the HR Marketing Brochure Development incorporating HR’s mission and vision.

• Researched and development the university’s Employee Recognition Programs.

• Logistically assisted with new employee orientations and the health fair serving at 1000 employees (exempt/non-exempt/salaried/hourly/full-time/part-time)

• Graduate Assistant - Diversity Programs, Western Kentucky University, Bowling Green, KY

September 2004 to December 2005

• Assisted with data collection and analysis, research, planning of workshops and seminars, advisement of student organizations, office management and support services.

• Planned and organized cultural planning, participated and assisted with training and development workshops focused on leadership and diversity.

• Created a resource guide for all the organizations to assist in the planning process.

• Developed a training manual titled “From Backpack to Briefcase” to instruct college juniors and seniors on resumes, cover letter, interview and business etiquette, and office etiquette.

• Served as co-advisor for the Diversity Leadership Council.

ACTIVITIES/COMMUNITY INVOLVEMENT

• “From Backpack to Briefcase-Preparing for Life After College” Presentation, University of Kentucky, February 2012

• SHRM Diversity and Inclusion Standardization Task Force, October 2010

• Firestone Diversified Products Women’s Business Council, May 2009 to April 2010

• Firestone Diversified Products Diversity Leadership Council, Co-Chair, August 2009 to April 2010.

• Diversity Roundtable of Central Indiana (DRTCI), August 2009 to present

• Indianapolis Urban League for Young Professionals, 2007 to 2009

• Alpha Kappa Alpha Sorority, Inc. February 2006 to present

• Society for Human Resource Management (SHRM), 2003 to present

HONORS/TRAINING/CERTIFICATION/CONFERENCES

• Lean Training, March 2012

• Payroll Law, January 2012

• IndySHRM Diversity Conference, April 2010

• Diversity Training, October 2009

• Indiana SHRM Regional Conference, September 2009, 2010, 2011, 2012

• Diversity Round Table of Central Indiana (DRTCI) Annual Diversity Conference, July 2009

• E-Verify training, July 2009

• PHR Certification, January 2009

• EFCA Training, January 2009

• Completed HRCI-Prep Course-PHR, Fall 2008

• Hays Job Specification Evaluation Training, October 2008

• Affirmative Action Training, August 2007 and February 2010

• SAP Training, July 2006

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