SUSIE KIEF
**** ******* ****** *** *******, CA **041 Cell 626-***-**** / *********@*****.***
SUMMARY Capable and qualified mortgage consultant with extensive background in lending systems technology. Proficient in needs analysis and consultative analysis. Seeking a company or government agency that can utlize these strengths. PROFESSIONAL EXPERIENCE Reverse Mortgage Consultant, Security One Lending, Pasadena CA
September 2011- Present
Originated reverse mortgages. Called on financial business partners (elder care attorneys, CPAs and financial planners) to establish referral sources. Attended networking groups (Business Networking International and Bruin Professionals) to generate referrals. Worked with escrow and title companies to ensure smooth closings.
Reverse Mortage Consultant, Wells Fargo Home Mortgage, Pasadena CA
April 2011 – September 2011
Trained to do reverse mortgages at Wells Fargo. Devised 90-day business plan. Wells recently announced they are exiting the reverse mortgage business. Called on financial business partners and developed relationships with Wells Fargo banking associates to generate leads and uncover cross-selling opportunities. Generating prpspects via marketing email campaigns, attending senior-related siminars with estate planning attorneys, certified financial planners and CPAs for networking opportunities with their client base. Loan Consultant, Self-Employed, Pasadena CA February 2006 - April 2011
Originated loans from submission through closing for new purchases and loan refinances. Continued as Preferred Lender for Azzurra in Marina del Rey. .Developed reporting for opens, closes, and pipeline. Coordinated activities with Developer, Real Estate Sales Team, and Escrow/Title.
Loan Consultant, Countrywide Home Loans, La Canada, CA April 2003- February 2006 Won account to be Preferred Lender for Azzurra (a 450-unit high rise project) in Marina del Rey for developer Colony Capital. Prequalified and originated loans for development’s prospective borrowers. Managed six home loan consultants’ loan origination activities.
Technology Consultant, Fannie Mae, Pasadena, CA January 2002 - April 2003 Analyzed client requirements for Fannie Mae software and wrote business requirements which included use cases. Demonstrated and sold Desktop Underwriter (AUS) software to top Fannie Mae lending clients including Countrywide Home Loans and World Savings. Sold Appraisal Evaluation software (AVM) to Countrywide when it was in pilot. It became a top Countrywide application, in use at all branches in the country.
Realtor, William Wilson Company, Pasadena, CA March 1996 - December 2001 Doubled production numbers each year as a realtor for this boutique firm. It was later acquired by Podley Caughey Doan and then acquired by Coldwell Banker. Director, Systems and Programming, Ameriquest, Mortgage, Orange, CA
Jaunary 1995 – March 1996
Managed all lending applications including loan origination, loan servicing, and loan accounting. Was responsible for all systems and enhancements to those systems. Managed 20 technical resources using SDLC methodology. Tracked all projects and deliverables using MS-Project.
Consultant, Cal Fed Bank, West Hills, CA
February 1993 – January 1995 Worked with end users to define business requirements for object-oriented applications. Analyzed and designed system enhancements to the loan origination and loan servicing systems. Wrote business and technical specifications. Defined test plans, wrote test cases, and tested applications.
Applications Manager and Vice President, DataLine, Covina, CA
March 1992 -February 1993
Managed lending applications for this third party vendor. Responsible for all conversions and system enhancements for the lending client base. Coordinated user and system requirements, tracked project status and deliverables, managed conversion and implementations, and coordinated user acceptance testing .
Systems Analyt, Senior Systems Analyst, Gibraltar Savings
September 1989 - March 1992
Worked with end users to define requirements for a new loan servicing system. Participated in the conversion: did data mapping, unit and system testing, conversion, implementation, and user acceptance testing. Wrote test scripts Analyzed, designed and tested enhancements to the loan origination and loan servicing systems.
LICENSES NMLS License, Federal and CA, 2010
California Real Estate Broker’s License, Department of Real Estate, 2007 California Real Estate Salesperson’s License, Department of Real Estate, 1996
EDUCATION
University of California, Los Angeles, B.A. and Teaching Credential
SALES TRAINING
Business Sales Coaching, Buffini and Company Sales Training, Baygroup International for Fannie Mae