Customer Service Administrative Assistant

Ruthie L. Jordan

P.O. Box ******

Houston, Texas 77268

281-***-**** or xr18kw@r.postjobfree.com

OBJECTIVE

I will be a valuable asset to your company with strong public, interpersonal skills and good details originate skills. Working with kids and parents at all levels the knowledge of the HIPPA Law in facilitate information is one of my skills. Retrieving and distribute reports in a timely manner are also one of my skills alone with excellent customer service. Listed below are others experiences:

Teacher aide Information Specialist

Data Entry Technical Data Supervisory Leadership

Youth Leader/Mentor Customer Service

Administrative Skills

EMPLOYMENT

December 2007 SPRING INDEPENDENT SCHOOL-HOUSTON, TEXAS

To June 2011 Health Clerk (Claughton Middle School}

Assist school nurse to maintain the student health requiring the by the Federal, State regulations and compliance

Assist the nurse in maintaining accurate records of medications administered and student clinic visits

Assist in maintaining an organization and sanitize the clinic

Assist with vision, hearing, spinal and immunization deficiency reports

Secretary Assistant Principal of Instruction (Claughton Middle School)

Provide administration support to Assistant Principal

Maintain and provide daily and monthly reports

Assist parents with Parent with ParentConnect log in

Compose documents/correspondence to communicate information to

staff, students and parents

Assist in extra-curricular activities for students and parents for learning

tools

Participate in staff development and faculty meetings as assigned

Substitute Teacher (Claughton Middle School)

Maintains and respects confidentiality of students and school personnel

Maintains discipline and classroom control that fosters a safe and positive environment for all students and staff in accordance with district’s policies

Implements lesson plans of the absent teacher while ensuring the integrity of academic time in a matter which motivates the students to learn and participate

Check the mailbox of absent teacher for material requiring immediate attention

January 2007 VICTORY CHRISTIAN CENTER – HOUSTON, TEXAS

To Present Volunteer Administrative Assistant/Youth Leader

Provides administrative support to the Youth Pastor

Prepares lessons for Monthly studies

Assist and monitor all group mission trips, out reach events and fundraisers

Youth Leader teacher and mentor

July 2000 FIRST TRANSIT – HOUSTON, TEXAS

To July 2006 Administrative Assistant/Claim Coordinator

Provided administrative support to Safety Manager and Training staff

Distributed and monitored all DOT Drug/Alcohol testing and results

Prepared and maintained Worker Compensation claims with OSHA guidelines

Assisted in the catalogue procedures for pre-employment screening and interviews

Performed DOT pre-employment process admission

Scheduled graduations ceremonies and assisted in other department and company activities

Coordinated workers compensation claims, accident/incident reports claims by regulations guidelines

Prepared and maintained Accident/Incident claims by Smith System standards

Monitored purchases within the department

Organized and refined filing system to facilitate document retrieval and minimize time searching for files

Created forms that help reduced time and errors in performing certain tasks

Established and maintained excellent working relationship with all contractors, clients, company lawyers and co-workers

January 1990 TEXAS DEPARTMENT OF HUMAN SERVICE – HOUSTON, TEXAS

To July 2000 Tech II

Identified and monitored complaints

Prepared, maintained and audited unit leave/time

Completed employees’ termination or separation package

Scheduled Case Workers daily appointments and training

Maintained files of Issuing Food Stamp and Medicaid to the clients set by the State of Texas

Successfully maintained all activities logs and reports for Federal Government audits

June 1980 CITGO OIL COMPANY INTERNATIONAL –HOUSTON, TEXAS

To May 1983 Records Supervisor

Responsible to storage and file international data on positive drilling area

Design and monitor filing and retrieving data

Monitor data all retrieved and shipped data to be done in a timely manner

4 in-house staff and 1 offsite staff were under my supervision

EDUCATION

1988 North Harris County College – Houston, Texas

Technology

1985 Houston Community College – Houston, Texas

Business

1981 ITT – Career Training – Houston, Texas

Graduate – Office Procedure

SKILLS

Drafting/Graphic, Fax, Microsoft Office Word & Excel, Outlook,

Records Management, AED Adult/Infant CPR certify, First Aide certify, Hearing and Vision certify, Professional Speaker

REFERENCES upon Request

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