Customer Service Administrative Assistant
Resume:
KIMBERLY M. BOEHLER
[Drawing]
Houston, Texas 77018
Cellular 832-***-****
Home 713-***-****
***************@*******.***
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Objective
Customer Service or Clerical position with a growing professional company
Qualification Highlights
• Use clear, concise communication skills in conjunction with organizational skills to perform daily duties.
• Mediation and problem solving skills.
• Resourceful, energetic, competent, multi-task and results-oriented.
Experience
Merchants Choice Card Services, 10406 Lake Rd. Houston, Texas 77070
Bank Card Consultant and Appointment Setter, 2009 – 2010
• Spoke with potential clients of MCCS and explained our services. Handled multiple clients while using phone educate and computer skills with ease.
• Moved to another department in which I alone assisted our outside representatives in obtaining opening meetings while juggling the reps schedules as well as potential cliental.
• Very outgoing and assertive at the same time being pleasant and professional at all times. I am able to multi-task as well as taking criticism and advice from upper management as something valuable.
Voter Consumer Research, The Woodlands, Texas
Contact Representative, 2008 – 2012
• Executed daily operations of coding and logging in information received by businesses and the public.
• Explained regulations, agency policies, form completion procedures and determinations of agency.
• Successfully handled Microsoft Word.
• Contacted people at home and at place of business.
• Reviewed, classified and sorted questionnaires following specified procedures and criteria.
• Interviewed people to compiled statistical information on topics, such as public issues and consumer buying habits.
Big City Productions, Atascocita, Texas
Administrative Assistant, 2007 – 2008
• Aided executive in staff capacity by coordinating office services.
• Coordinated the collection and preparation of operating reports.
• Assisted in the preparation of budget needs and annual reports of the organization.
• Served as liaison for management and client, including telephone and computer correspondence.
• Compiled, stored and retrieved management data, using computer.
Education
License, Cosmetology, 2004
Aveda Institute, The Woodlands, Texas
Special recognition as Highest Retail Salesperson on numerous occasions.
Banking Certificate, 1998
Houston Community College, Houston, Texas
Mastered expert speed with a ten key. Obtained all the fundamentals of banking.
Skills
• Maximizing Productivity and Profits
• Public Relations
• Leadership
• Expediting Solutions
• Written and Verbal Communication
• Conflict Resolution
• Enthusiasm Creation
• Customer Development
References
Available upon request
Contact this candidate