Lisa Innis - Customer Service
Resume:
Lisa Innis
** **** ******, *******, ** ***** 508-***-**** ****.*******@*****.***
OBJECTIVE
To challenge myself and grow in an environment where I can utilize my extensive customer service background to serve the public and my employer
PROFESSIONAL ACHIEVEMENTS
Customer Service
§ Promoted to customer service supervisor and held position for most of my tenure at previous place of employment
Sales
§ Winner of quality awards and salesmanship contests
Customer Relations
§ Built up extensive personal customer base due to a compassionate demeanor and problem solving abilities
SKILLS
§ English Proficiency (spelling, proofing, grammar, etc.)
§ Customer Service and Sales experience
§ Knowledge of Medical Terminology
§ Computer skills
§ Excellent Typing skills
WORK HISTORY
Customer Relationship Specialist (Seasonal Employee)
Wear Guard, Norwell, MA July 2008-Dec. 2008
§ Answer phone calls in a timely manner
§ Provide excellent customer service
§ Answer all customer inquires
§ Entered customer order information into the computer data base
§ Worked with Art Department to design company logos on garments
§ Ability to resolve any customer complaints
§ Followed up with customers regarding their orders
Server/Customer Service
Not Just Seafood, Rockland, MA Oct. 1986-May 2008
§ Greeted customers with a friendly demeanor
§ Expedited orders from the kitchen
§ Served food and drinks in a timely manner
§ Worked as Bartender as needed
§ Adhered to all safety rules and regulations
§ Kept work area clean and sanitized
EDUCATION
Abington High School, Diploma
Framingham State College, English Courses
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