High School System Administrator

Robert Holton

• *** S. Willie James Jones Ave #9 • San Diego, C.A.92113 • 619-***-****

• ******.******@*****.*** • 619-***-**** msg.

SKILLS/ABILITIES

Excellent Phone Etiquette, Alpha/Numeric Filing, Inventory/Stock Control, Operate copier/fax/10 key, Type 40 WPM, Helped clients with Billing understanding and explanation, Expertise in-Windows XP & Windows 7, Windows Server 2008, Apple, Internet Explorer, Firefox, Safari, Microsoft Word, Excel, Power Point, Outlook, Quick Books, ICOMS, ICOMS GUI. Remedy, Knowledgebase, Experienced Troubleshooting in; telephone, television, PC, Home Networking, Surround Sound system equipment, GASPER, BASE24, DECALWEB. Running and editing reports

EDUCATION

ITT-Technical Institute 09/2011-8/2013

Networking System Administrator

(Currently Enrolled with GPA of 3.83)

Southwestern College 09/04

Computer Repair A/B

General Education 09/97-07/00

Sweetwater High School

Diploma

EXPERIENCE

Union Bank, San Diego, Ca

ATM Helpdesk Coordinator Associate 09/2011-10/2011

Cox Communication, San Diego, Ca

Helpdesk/Internet Tech Support 03/2002-05/2009

Comcast, San Diego, Ca

Helpdesk/Internet Tech support 02/2002-03/2002

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