Sales/Marketing/Coordinator/Human Resources
Resume:
Cira Brown
Cincinnati, Ohio 45213
********@*****.***
OBJECTIVE
To obtain a challenging career in management, sales, marketing, staffing, or medical relations utilizing my communication skills and corporate experience to add to the success of the company I work for.
EDUCATION
University of Cincinnati
Medical Technology Studies
Cincinnati, Ohio
School for Creative and Performing Arts
Instrumental Music, Drama
Cincinnati, Ohio
PROFESSIONAL EXPERIENCE
Customer Engagement Team, Ethicon Endo Surgery (contractor)
Blue Ash, Ohio February 2009-Dec 2009
Responsible for:
Main CSR/Logistics coordinator for Biosense Webster (JnJ Co) for formal courses in the learning Institute.
Coordinate lab facilities and set up for lab courses for Physicians worldwide.
Developed and maintained positive working relationships with all professional Physicians and other hospital personnel.
Maintain room scheduling for all the Institutes classrooms. Over one thousand courses per year.
Accomplishments: Started employment as a Logistics CSR then got promoted to Institute Schedule to fill in for the departments open position, learned and executed the position in one short week and fulfilled the contract until the end.
Staffing Consultant, Adecco Staffing
Blue Ash, Ohio June 2008 to February 2009
Responsible for:
Main contact for Procter and Gamble staffing needs for Blue Ash office.
Developed and maintained positive working relationships with all professional and corporate clients through quality job matches, recruiting, interviewing, and training.
Assisted Branch Manager with day to day operations of office including: payroll, new account credit research, collections on past due accounts, and cold sales calls.
Monitored worker’s compensation and unemployment reports to minimize and resolve cost exposure and expenses.
Provided instruction to associates on company software initiative, i.e. Expert Training Software (XPERT). Oversee +200 associates at various locations. Execute screenings, interviews, testing, and hire eligible associates.
Manage background checks, drug screens and other personal information in a confidential and professional manner. Receive and verify client orders to obtain a detailed job description and work order.
Accomplishments: Started out as a regular recruiter and got promoted to the sole company contact for their largest account Proctor & Gamble.
General Manager, All Care Consultants, Inc.
Ft. Lauderdale, Florida July 2007 to March 2008
Responsible for:
Nationwide staffing of Medical Physicians permanent and part time positions, assisted in credentialing and medical back ground checks.
Responsible for all advertising via online, print and medical magazines nationwide.
Set –up of all nationwide trade shows ordering of all materials, creating marketing materials, booking booth spaces. Gathering of all leads and implementing new orders and new physician placements
Interviewing for internal positions, training and managing all new employees, managing time of others and monitoring performance.
Responsible for all marketing materials, creation, and implementing mass mailings etc
Assisted in the entire implementation of new sister company, Physicians Choice Concierge, including tracking procedures, hiring, training and all financial aspects.
Accomplishments: Started as a national recruiter and got promoted to General Manager after 4 short months of recruiting. Helped start the second company’s financial and tracking processes from beginning to end.
Community Liaison, Elite Home Health
Plantation, Florida March 2007 to July 2007
Responsible for:
Generating new business and maintaining current business referrals from Hospitals, Private Doctors, and Rehabilitation Centers.
Patient chart reviews before discharging from Hospitals or rehabilitation facilities.
Updating company database on a daily basis to reflect current and projected referrals for revenue.
In-depth industry knowledge of all company services.
Attending client meetings, luncheons and any other industry meetings.
Accomplishments: Brought in 10 new accounts in 5 months.
Business Development Manager, Prosodie Interactive
Plantation, Florida July 2006 to March 2007
Responsible for:
Generating new business and up-selling technology solutions to existing client base
Forecasting, price quotes, RFP management, contract negotiation, P&L's
Monthly billing for all clients
Updating ACT Database on a daily basis to reflect current and projected revenues and prospects
Opening projects and coordination of existing projects (Project Management)
In-depth industry knowledge of all company products and services
Attending client meetings and trade shows.
Accomplishments: Brought in 3 new major accounts and also maintained current accounts with up-sell quota of over $40,000.
Senior Client Services Representative, Prosodie Interactive
Plantation, Florida August 2005-July 2006
Responsible for:
Handling all inbound client inquiries in a technical environment
Supporting all company solutions such as IVR, Virtual ACD, Voice Broadcasting, 800# Programs, Emergency Notification Systems
Departmental trainer of all new staff and up-training of existing staff
Creating training manuals and client presentations
Preparing detailed reports and presented to executive management
Promoted to Business Development Manager
Accomplishments: Promoted to Business Development Manager.
Branch Manager, KeyStaff, inc.
Ft. Lauderdale, Florida October 2004-August 2005
Responsible for:
200 or more phone calls per week
5-10 new business appointments per week
Generated top 20 target "A" account list
Customer visits and courtesy calls weekly
Distribution of temporary employee checks weekly
Recruiting, interviewing and testing of temporary employees
Field work-Cold calling 2-3 days per week
Generating new business (compiled 35 new accounts in 2005)
Input customer information and leads in ACT database
Prepared proposals and quotes for possible new clients
Assisted with weekly payroll
Maintained weekly status reports to the regional manager
Conducted "Partner Profile" with new clients
Bank deposits
Handled client problems and issues
Supervised 2 recruiters at branch-maintained their schedules and
payroll issues
Accomplishments: Brought in 7 new major accounts and maintained current account orders during a competitive time and industry.
Marketing Coordinator, American Design Group
Sunrise, Florida May 2003-October 2004
Responsible for:
Participate in the design and layout of personal care appliances
packaging.
Take digital photos to maintain database of all appliance artwork and
packaging.
Prepare Power Point presentations for VP of Sales and sales force.
Organize all production of appliances over seas, Hong Kong, China.
Maintaining and updating company Web site with current and new
products.
Creating product sell sheet and brochures for current and new products.
Establishing UPC/ITF codes for new products and inputting that
information into design and layout of all new products.
Traveling and attending International Houseware Shows, maintaining
display booths of personal care appliances and gathering client
information to boost sales.
Maintain Web site sales, filling orders, billing and logging product
sales.
Process POS information for all Major Mass Market Stores for our
products.
Participate in Sales Presentations, lead and support of VP of Sales.
Accomplishments: Was a major contributor in closing the Physique Branding partnership with Proctor and Gamble
Marketing Coordinator, Thomson Learning, South-Western
Cincinnati, Ohio August 2000-April 2003
Responsible for:
Expediting new product information to outside and inside sales
representatives via Power Point presentations, brochures, sales leave
behind sheets, direct mailing, E-mail, and telecommunications.
Participate in the design and page layout of promotional marketing
materials for new products.
Inputting product information on all Office Technology and Keyboarding
products into JDE database and ORCA database, which feeds directly to
Web site.
Monitoring database information feeding to company Web sites i.e.
swep.com, answers plus, and consumer online catalog.
Weekly manufacturing duties on back order status products including
approving reprint quantities and monitoring state contracts.
Record keeping and updating of all Front-list titles on company share
drive.
Conduct product training for inside and outside sales representatives
for Keyboarding and Office Tech. Products.
Traveling and attending educational conferences and maintaining a
display booth of SWEP textbooks and gathering client information to
boost sales.
Lead speaker for product seminars with reps and professors/teachers.
Maintained all the above for two sales forces, School (elementary,
middle, HS) and Higher Education (career, vocational, 2-year colleges).
Accomplishments: Exceeded individual Sales Goals for all 3 years and was eligible for major bonus’ at the end of each year.
References Available Upon Request
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