MOISHE COHEN
Lakewood, NJ *****
xq7c99@r.postjobfree.com
SUMMARY
Business Analyst/Project Manager with a unique blend of Operations and Technology Management experiences. Adept at creating strategic advantage by automating systems and workflows. Innovative leader of complex process engineering innovations servicing Retail and E-Commerce. Continually exceeds expectations of the most ambitious business plans. Effective at communicating with integrity to all levels of the organization throughout the life cycle.
PROFESSIONAL EXPERIENCE
B&H Photo Video
Business Analyst/Project Manager
01/07
SOFTWARE SKILLS: Microsoft Office tools namely Excel, Outlook, PowerPoint, Visio and Word, Primavera
Highly accomplished, analytical, business analyst, with extensive knowledge of the many lines of the business. Solid track record of developing and implementing innovative systems, streamlining operations, improving risk management, heightening productivity and controlling costs for an E-Commerce web site. Extensive business process redesign including the writing of Use Cases and the creation of requirements. Experience in evaluating processes to bridge gaps based on policies and procedures of the complete organization.
KEY ACCOMPLISHMENTS
• Designed development and implemented a process and method to automate the tracking of the tourism initiative, to be able to track its success and to handle the payoff, freeing up two resources.
• Documented the requirements to implement a third party app, ReD, to help prevent credit card fraud, for the B&H E-Commerce website, cutting the amount of fraud claims by two thirds.
• Designed and documented a BKO process allowing Customer Service to be proactive in contacting vendors and customers in regards to backordered items, reducing by a third the number of Customer Service calls.
• Developed, designed and documented the process to turn a Quote into an order for the B2B department, until now the Quote was not being saved leading to having numerous items being lost from the sale.
• Designed and documented the requirements including writing Use Cases to create the Event Room, the Event Room is an online portal that allows for both the booking for attendees and instructors including maintaining the history of events attended and tracking sales based upon the event.
• Acted as liaison for the Buyers department to IS for all of their initiatives focusing on pricing, this included, writing the requirements and Use Cases for automating the special pricing to be tied to regular price, creating threshold specials based on a limited supply, automating EDU pricing and allow the sale of bundled vendor discounts. Bigger initiatives were the gathering and documenting of the requirements for outside show discounts this included the creation of the catalogue automating the pricing and allowing attendees to make their purchases via E-Commerce.
Petassure
System Architect
10/05
• Designed and implemented a system to support Petassure’s E-Commerce discount card system, eliminating the need for multiple databases.
Madison Exchange
Business Analyst
6/05 – 10/05
• Designed and documented a web based system to support 1031 Exchanges. The system has an interface with Word, Outlook, and QuickBooks.
Mosu Tec For Ideal Insurance.NET Developer
1/04-05/05
• Designed and implemented a system to support local insurance agency.
SetFocus LLC
.NET Developer - Master's Program
9/03-12/03
Merrill Lynch
Lead Programmer/Analyst
1998 - 2002
• Converted online VSAM New Client Data system to SQL DB2.
• Designed and implemented the New Client Data System, for Merrill Lynch On-Line, new accounts.
• Created enhancements to the Firm wide Holdings System.
• Created the firm's Do-Not-Call database.
DMR For Merrill Lynch:
Lead Programmer
1997 - 1998
• Renovated and enhanced the New Client Data System online and batch systems per client requirements.
Dynatron Computer Systems / TrackAmerica
Lead Programmer
1994 - 1997
• Developed on-line application called TrackAmerica, using Cobol II and VSAM.
• Created an intricate billing system, complete with customized billing abilities, giving flexibility to the sales department efforts to market the above product to new brokers.
• Created integrated card calling system combining online and user specifications. Converted the TrackAmerica access system from VSAM to SQL DB2.
• Trained and mentored junior programming staff.
Lakewood Software Technology Center
Programmer
1987 – 1994
TECHNICAL SKILLS
Programming Languages:
VB.NET, SQL, Cobol II, Cobol, Basic Plus, Basic, EASYTRIEVE
Databases:
MS SQL Server 2000, DB2, dBase, MS Access2000
Operating Systems:
Windows XP, Windows NT, OS/MVS JCL, DOS VSE
Software:
Visual Studio .NET, SQL/DB2, CICS, IMS, VSAM, OS/MVS JCL, DOS VSE, TSO, CMS, INTERTEST, EXPEDITOR, SPUFI, FILEAID, Rational Rose, CA7 SCHEDULING SYSTEM
EDUCATION
R A. Kotler Institute for Higher Learning
Lakewood, NJ Master of Talmudic Jurisprudence
SetFocus LLC
Parsippany, NJ Certificate, VB.NET Masters Program