Quality Assurance Manager
Resume:
DeANNA M. SPROUL
Upper Marlboro, MD 20772
********@*****.***
SUMMARY:
• Extensive experience in the IT industry with primary focus on Quality Assurance, Functionality and Systems testing on web-based, client-server and mainframes.
• Skilled in Blackbox, Functional, Integration, Unit, Smoke, Regression, End To End and User Acceptance Testing.
• Provided multiple levels of support in the software development life cycle (SDLC).
• Gained knowledge of process improvement with familiarity in CMMI standards and procedures.
• Developed test plans, test data, test cases, RTM, WBS, metrics, defect and status reporting.
Senior Test Engineer 9/2010 – 2/2011
Signature Government Solutions/GTEC, McLean, VA
• Participating as part of a team with MITRE performing analysis on the GLAAS (web-based) system for USAID
• Conducted an assessment on the entire GLAAS infrastructure and identify specific weaknesses in design,
• Configuration and/or external activities that can contribute to significant system performance problems.
• Provided recommendations and observing how performance testing will take place for this system
• Gathering performance requirements from the user
• Review and evaluate requirements for testability
Senior Systems Integration Tester 5/2009 – 9/2010
Lockheed Martin Corp. Bureau of the Census, Greenbelt, MD
• Supporting the DRIS (Decennial Response Integrated System) Program. An automated client-server system
that is part of the 2010 Decennial Census to collect data about the US population and economy via internet and questionnaires.
• Perform requirements testing and systems integration testing in support of the DRIS Program.
• Executing batch runs to run images of form definitions, installing and regression testing patches and verifying problem ticket reports.
• Manually executing test procedures and verifying testing results.
• Review and evaluate requirements for testability.
• Prepare test plans, test scripts and test procedures for manual execution
• Perform analysis of test results and prepares system level evaluation reports.
• Verify and validate testing results by accessing and querying databases using SQL Plus
• Provide test metrics, issues and resolution for approval on completion of testing
• Wrote discrepancy reports and performed integration regression testing to verify/validate incorporated fixes to software, components, systems and subsystems.
• Utilizing FLOWARE, Service Monitor, IBM Rational ClearQuest, ClearCase, DataViewer, SQL Plus
• Used Oracle database, AIX/UNIX operating systems and followed Agile methodology.
Senior Functional Tester, Harris, Corp 2/2008 – 05/2009
US Dept. of Commerce, Bureau of the Census, Largo, MD
• Supported FDCA (Field Data Collection Automation), an automated system that is part of the 2010 Decennial Census to collect data about the US population and economy.
• Senior Tester performing functional, smoke, regression and systems integration testing in support of the Mobile Operations (handheld computers) and Office Operations (office computing environment).
• Testing functionality for the handheld computers used by the enumerators in the field to collect data.
• Systems integration testing for the office-computing environment to ensure data is uploaded to the database.
• Performed requirements analysis, review functional specifications, and creating process flows using Visio
• Created test plans, test scripts, test data and document expected results in HP Quality Center.
• Manually executed test scripts and report defects using IBM Rational ClearQuest and ClearCase.
• Smoke tested and regression tested applications after defects have been fixed.
DeAnna Sproul – Pg. 2
QA Tester, Independent Consultant 10/2007 – 2/2008
IBM International, Pentagon City, VA
• Supported Dept. of Homeland Security, Transportation Safety Administration.
• Smoke tested the application with enhancements and changes made to this system.
• Created test plans, test scripts, RTVM using MS Excel
• Verify and validate testing results by accessing and querying databases using SQL
Senior Functional Tester 8/2006 – 10/2007
Independent Consultant, The Goal Inc., Falls Church, VA
• Supported DT&E team to participate in UAT/SAT/SIT client server testing for CHCS II (Composite Health Care Systems) also known as AHLTA Medical Application System.
• Performed Quality Assurance Testing for DOD’s Armed Forces electronic health record system.
• Performed analysis of systems and software requirements using DOORS.
• Developed and maintained RTVM, developed test plans/ test scripts for manual test execution
• Performed functional, integration and regression testing across multiple systems.
• Prepared weekly test status report, metrics and bi-weekly deliverables to the Program Manager.
• Developed and maintained regression test cases/test scripts using HP Quality Center.
• Reviewed defects with QC board and provide Program Manager with test report on each release tested.
• Documented defects using HP Quality Center.
• Performed problem tracking management using PVCS Tracker to bring defects to resolution
• Senior Lead for SAT testing (witness testing) for the AHLTA Dental Application web based System
Team Lead/Senior QA Tester 2/1998- 7/2006
Honeywell Inc., Lanham, MD
• Supported Product Assurance Testing team for IRS to plan, develop, schedule and conduct Unit Acceptance Testing (UAT), End-to-End Testing and System Acceptability Test (SAT) for modernization of the legacy (mainframe) tax processing systems.
• Created test plans, review and analysis of system and software requirements and project scheduling
• Provided Program Manager with project milestones, work breakdown structure (WBS) and RTM
• Developed test scripts with predetermined results using customers test case management system
• Prepared test data, manual test execution (black box testing), documenting results and defect reporting
• Performed validation/verification, regression testing, and reporting results and constraints.
• Provided test metrics, issues and resolution for approval during testing
• Attended and provided input to weekly status meetings and provided weekly status reports
• Facilitated test readiness reviews, planning meetings, documentation reviews, requirements walkthroughs
• Provided input into the EOTSR, documented lessons learned and attended meetings for all closeout activities
• Performed functional testing for the web- based application Political Action Committee (PAC)
• Participated in helping SAIC achieve CMMI (Capability Maturity Model Integration) Level 3 compliance, utilizing the Software Development Life Cycle (SDLC) and using CMMI best practices
• Established and documented repeatable processes and standard test procedures using CMM/CMMI
• Utilized UNIX, SQL, IBM, TSO-JCL, ISPF, File-Aide, Oracle8i, XML, UNISYS, ECL, IPF, Rational Test Director, MS Project, Access, Excel, PowerPoint, followed Waterfall methodology
Sr. Programmer/Analyst, QA, Software Tester 3/1997 - 2/1998
Independent Consultant, AT&T, MCI and DYNCORP
• Independent Consultant for 3 short-term contracts involving century date change
• Provided support in setting up the environment for testing software releases for the Account Maintenance System
• Retrieving data from IMS and DB2 databases utilizing CICS, COBOL, JCL, TSO/ISPF, CICS
• Team lead for Quality Assurance and Testing for the local billing system.
• Performed Unit Acceptance Testing, including testing expected and actual results errors
• Wrote COBOL programs, unit testing, documentation of DOT's Grant Information Systems
• IBM MVS environment using COBOL, Easytrieve Plus, MS Access, TSO/ISPF, JCL, FILE-AID
DeAnna Sproul – Pg. 3
Sr. Systems Analyst 5/1996 - 3/1997
Computer Data Systems Incorporated (CDSI), Patuxent, MD
• Assisted with development, coding, unit & integration testing to the Software Control System.
• Performed analysis, wrote COBOL programs, unit and regression testing UNISYS mainframe
• Assessed impact analysis for century date changes for SCS software for NADOC.
• Utilized MS Excel, Access as tracking tools, COBOL, ECL and Unisys DMS-1100 database
Team Lead/Sr. Systems Analyst 9/1986 - 5/1996
Planning Research Corporation (PRC), McLean, VA
• Performed planning, scheduling and allocating of staff resources to maintain, enhance and monitor modifications for existing software applications.
• Recruiting, interviewing and placing subcontractors for technical positions in response to SOW
• Monitoring performance of subcontractors on various projects
• Wrote COBOL programs for GSA’s Sales Automation System (SASY) HONEYWELL mainframe
• Performed unit acceptance testing and integration testing of on-line/batch programs for SASY
• Program maintenance and development of COBOL programs for Training Ammunition Management Information System (TAMIS) for Dept. of the Army.
• Using HONEYWELL DPS8 mainframe, IDS-II, TPFF, ECL and COBOL.
EDUCATION
Prince George’s Community College, Largo, MD, Business Computer Programming
University of Maryland, College Park, MD, Information & Technology Management
Booz| Allen| Hamilton Courses:
AHLTA (Armed Forces Health Longitudinal Technology Application) Medical System, AHLTA Dental System, PVCS Tracker, DOORS, Blackbox (debug tool), HP Quality Center
SAIC Instructed Courses:
Systems Acceptability Testing, Testing Web Applications, HP Quality Center, Test Director, CMMI
SAIC CMM Certifications: SEI CMM Orientation, Software Metrics Tng for Technical Staff, Software Configuration Mgmt Process, Software Testing for Test Engineers, Quality Assurance Mgmt, Teambuilding, Peer Review
SAIC CMMI Certifications: Requirements Management, Engineering,Test & CM
Received 2 Minimal Background Investigations (MBI’s) with IRS
Received Public Trust Clearance in 2006 with DOD
Received Moderate Risk security with Census Bureau 2008 and High Risk security with Census Bureau 2009, 2010
Served In the US Army – 11/3/1973 – 7/4/1977 – Honorable Discharge
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