Cathy Reynolds
Milford, OH 45150
I am returning home to the Indianapolis area and am interested in employment in
a medical/dental office setting. I have extensive experience and know I
can exceed your expectations. I enjoy all the nuances of healthcare.
Health Span (part of Catholic Health Partners)
225 Pictoria Dr.
Springdale, OH
12/10-present
Senior Account Specialist in a medical management office. Ensure
procedures and requests meet medical guidelines. Performed
precertification with Milliman guidelines, claim reviews, predeterminations,
surgeries and various other procedures. Insured all implementation
was performed for new clients, assisted with health fairs, prepared
crystal reports for life management systems, prepared quarterly and
monthly reports for clients. Notified doctors and patients of approved
and disapproved procedures, by phone, email, fax and mail. Insured the
providers, TPAs and consumers are satisfied. This position encompasses
authorizing medical procedures, admits and emergencies for a multitude of
self insured employers.
Grandview Pharmacy
Brownsburg, IN 46112
2/08-12/10
Employed as a triage pharmacy tech. This position consists of entering new
patient demographics, insurance info, clarifying med orders, entering
narcotics prescriptions and maintaining accurate counts of narcotics
prescriptions, completing and faxing prescriptions to physicians for
signature, arranging for STAT orders, calling prescriptions to back up
pharmacies, assigning faxes to appropriate departments, completing
prescription refill data entry, answering phones and other duties as
assigned.
Pacific Coast Center (temp position)
Pasadena, CA.
8/07-2/08
Temp position in a busy oral surgeon front office and as a
finance/insurance administrator. Verified benefits, presented patients with
treatment plans and payment/finance options, prepared charts, filed
insurance, posted payments. This was a per diem position while I was
caring for a terminally ill relative.
American Health Network
Indpls., IN 46290
06/06-07/07
Front office supervisor. Insured a smooth flow from front to back offices
in a physician/chemotherapy office, maintained inventory, verified
benefits, precertification, prior approvals, answered phones, scheduled
chemo appts, doctor appts, outpatient appts, assisted with some procedures
such as bone marrow aspiration, obtaining vital signs, pulse oximetry,
etc. Performed all front office duties.
Hendricks Regional Health
Danville, IN 46122
04/03-06/06
Practice coordinator, managing this busy office. Performed all front
office duties and occasional back office duties in a busy internal medicine
office. Worked in various positions such as: check in, check out,
precertification, prior approval, triage, answered phones, filed, balanced
daysheets, mediated staff issues, maintained CME for the doctors, built
scheduling templates each year for computer scheduling. I made many
positive changes in this office to include flex scheduling, designing
office visit flow sheets and creating a physician patient pain management
contract.
Hendricks Superior Court No 2
Danville, IN 46122
05/97-04/03
Criminal administrator for this court. Assured all cases, motions,
orders, etc were filed properly and in accordance with Indiana law,
scheduled bond hearing, some initial hearings, issued orders for search
warrant, criminal warrants, etc. Assured bond orders were within Indiana
statutes. Answered phones and assisted with video court and all other
courtroom duties.
Cindy Wills M.D.
Danville, IN 46122
8/87-5/97
Worked both front and back office at various times for Dr. Wills. Answered
phones, scheduled appts, outpt procedures, precertification, prior
approval, etc. Verified benefits, obtained prior approvals for patients,
filed, assisted with patient education, filed insurance, balanced dailies,
maintained inventory, obtained vitals on patients, assisted with
procedures, gave injections, sterilized instruments and performed all other
duties as required.
Skills:
Word, Outlook, Excel, Powerpoint, Access, ODG,
Medical Software: Kodak OMS, Bradford Scott, NextGen, Raintree, Synergy,
Oasis, Misys, Epic, Frameworks, Docutrack, Mocha, Appointmate, InforMed,
Milliman, Medcomp.
Legal Software: Gavel
References available upon request.