Management/Leadership/Information Technology/Telecommunication

John R. Williams

**** ******** ***** *****, **.**075

972-***-**** (H)• 469-***-****(M) • ********@**.**.***

MANAGEMENT

• Innovative, resourceful, skilled professional with leadership experience in manufacturing and information technology.

• Results-oriented team leader who has built trust-based relationship with customers, employees, suppliers, and partners.

• Have comprehensive profit & loss (P&L) responsibility including a successful track record

• in controlling and reducing cost.

• Experienced in performing telecommunication functions

• Experienced in performing traditional Industrial Engineering functions.

• Experienced as a Quality Advisor/Consultant.

• Highly focused on adhering to organizational missions and philosophy while positively impacting bottom line and daily performance.

CORE COMPETENCIES

• Strategic/Tactical Planning, Competitor Analysis, Policy/Procedure Development, Problem Resolution, Project Planning/Management, and Risk Management

• Team Building, Human Resources, Team Facilitation, Training/Development, Consensus Building

• P&L Management, Financial Reporting, Budget Planning/Preparation Expense Reductions, Optimization and Cost Control

PROFESSIONAL EXPERIENCE

PEROT SYSTEMS, Plano, Texas • 2005 – 2007

Senior Manager

• Provided network(LAN/WAN) engineering leadership supporting over 200 customers

• Managed a global team of 75 engineers and 4 managers.

• Retained 95% of top performers and improved productivity by 15%

• Recruited and built an international networking team in Mexico and India to meet 30% offshore workforce requirement.

• Liaison with vendors and business partners to grow and develop the business

• Sponsored and led Perot Systems’ Corporate MPLS design/implementation project with over $5 million saved.

EDS, Plano, Texas • 1984 – 2005

Director –Voice Engineering

Manager – Voice Engineering

Quality Advisor – Corporate Quality Education

Manager – Saturn Account

Industrial Engineer

• As director, managed a team of 91 voice engineers and 4 managers.

• Achieved 10% productivity improvement per year as the director

• Established and implemented mentoring for each engineer

• Optimized the voice network supporting the major airlines (Continental, American, U.S Airways, and Sabre) with over $10 million saved.

• Optimized General Motors voice network with a savings of $6 million

• Wrote the Continuous Improvement section for EDS Corporate iQ Guide.

• Managed the telecommunication (data center, circuit ordering, and telecom room) buildout for GM-Saturn Project

Johnson and Johnson Products, Inc. Sherman, Texas • 1980 – 1984

Sr. Industrial Engineer

Production Supervisor

• Developed and implemented Gainsharing (Group incentive) plan with major savings to the plant.

• Reduced labor cost by relocating a product line, plant equipment, and operations from Chicago to Sherman TX.

• Supervised over 60 production employees on rotating shifts.

United States Air Force Hampton, Va. • 1971 – 1980

Staff Sergeant

• Conducted and implemented Industrial Engineer standards for Fire Dept resulting in major cost savings to Tactical Air Command

• Conducted and implemented Industrial Engineer standard for Bergstrom Air Force Base resulting in major cost savings for the Tactical Air Command.

• Supervised 9 people as a Medical Ward Supervisor.

EDUCATION/SKILLS

Bachelor of Arts, St Leo University, St Leo, Fl.

Major: Business Administration Management

Minor: Accounting and Economics

Honor: Graduated Cum Laude

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