Finesse Ivy
Memphis, Tn *****
********@*****.***
Objective
Seeking a position using my knowledge and experience in customer service.
Qualifications
Excellent communication skill in written and spoken English.
Detail oriented, self-starting and target centric.
Soft spoken, debonair and disciplined.
Exceptional interpersonal skills.
Efficient in sorting out quickly all kinds of service and products related complaints.
Adapting quality with the changing need.
Non stop working ability.
Target centric and result oriented.
Education
Last semester I attended Arkansas State University. This year I am attending Strayer University to obtain a bachelor’s degree in Business Administration.
Relevant Experience
Fedex Express
Handler
November2010- July2011
Shoe Carnival
Cashier
My duties were checking out customers, doing returns, keeping work area stocked and cleaned.
Best Western Hotel /Olive Branch, Ms 662-***-****
Sales/Front Desk Manager
My duties are building up long term clientele, maintaining current clients, meeting with potential accounts, and other office duties as needed.
Farmer’s Insurance/Memphis, Tn
11/2009-4/2010
Receptionist/marketing
My duties were sorting mail, greeting clients, data entry, giving quotes to potential buyers, coming up with marketing plans to promote the agency, and other office duties.
Thomas and Betts - Memphis, TN
06/07 - 08/2007
Intern/ Customer Service Rep.
My duties included sorting mail, data entry, spreadsheets, answering phones, listening in on customer service calls, and scheduling appointments.
Other Experience
Sales Training
Nashville, Tn
7/5/2010-7/10/2010
Skills
PowerPoint
10 key
Microsoft Word
Spreadsheets
To: The Hiring Manager
Please consider this letter and my resume as the presentation of my background an aptitude in applying my skills to the duties of the job. I have considerable administrative and customer service experience. My credentials are a positive match for the responsibilities of your position. I have excellent file management, typing, data entry, and computer skills. I have the willingness to work as a team player in providing administrative and organizational support. I am ready for a new challenge; and I am available to begin work within two weeks. I am a hard working and determined individual who can contribute greatly to the ongoing success of your business, while also increasing the value of your services. I would welcome an opportunity to perform duties that will utilize my education and experience to maintain the standards and procedures of your business.
Thank you for considering my credentials. If you have additional questions and would like to arrange an interview, I can be reached at the above address.
Sincerely,
Finesse Ivy