NESHA'S RESUME

Venesha S Wallace

***-** ***** ******

Jamaica, NY 11436

718-***-****

**********@*****.***

Objectives: To acquire a clerical position in a strong forward thinking company where I can utilize my knowledge and experience.

Work Experience

DHL Express, Various location in NYC & Paramus NJ 07652

06/1997 - 10/2008

Position: Customer Service Agent

Responsibilities: Handle inbound calls, Data entry, Resolve customers’ complaints, Resolve packages with incorrect addresses, Typing, Filing, Making copies, and Faxing

New York City Dept of Mental Health, New York NY 10013

10/1995 - 08/1996

Position: Typist

Responsibilities: Answer phones, Data entry, Typing, Making copies, Filing, and Creating news letter for the department

Education

Seward Park High School, New York NY 10002

09/1992 - 06/1996

Major: Business Occupation

Received an Academic Diploma

References

Available upon Request

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