Quality Engineer
Resume:
Donna Saint Bennett
Union Grove, AL 35175
Home 256-***-****
Cell: 256-***-****
Email: *********@*****.***
Education
Present Arizona State University Tempe, AZ
Masters of Quality and Reliability Engineering
June, 1994 Athens State University Athens, AL
Bachelor of Science in Management
Objective
Seeking a challenging and rewarding position in the quality, management, or administrative fields that will allow me to utilize my education, previous work experience, and personal qualifications.
Work Experience
May 2010 – Feb 2012 AAR Precision Systems Huntsville, AL
Quality Engineer
Established an ESD program compliant to DOD-STD-1686 and MIL-STD-1686. Responsibilities included creating production routers, identifying inspection points, and references to applicable standards and procedures. Provided quality oversight to government foreign military sales contract for Egyptian Hawk air ground defense, serving as customer liaison, performing risk assessments, ESD training, ensuring product quality, conducting first article inspections, preparing monthly status reports for the US government, dispositioning non-conforming product, corrective / preventive action, and performing internal audits to AS9100 requirements.
Jul 2006 –April 2010 Sanmina-SCI Huntsville, AL
Quality Engineer
Responsible for multiple medical programs involving the production of printed circuit cards and box-build products. Ensured adherence to IPC, FDA, and ISO 9000 requirements. Performed yield / trend and PFMEA analysis, lead teams in investigating nonconformances and development / implementation of corrective action plans. Developed special instructions for receiving inspection, dispositioned nonconforming product, prepared customer presentations and conducted weekly meetings, processed engineering change requests, wrote and/or approved process deviations, assisted in development of process instructions, and monitored / analyzed customer returns. .
Jan 2005 – Jul 2006 Benchmark Electronics Huntsville, AL
Senior Quality Engineer
Responsible for existing product and new product development. Identified components requiring serialization / tracking and established production routes. Participated on team for production readiness and failure analysis investigations. Monitored product quality performance to identify problems / trends and develop applicable corrective actions. Verified effective implementation of corrective / preventive actions. Established receiving inspection guidelines. Reviewed / approved engineering changes. Reviewed and dispositioned defective components. Presented quality performance data to customers on a weekly basis. Maintained detailed reports on new product development project status and presented data to the customer.
Aug 2000 – Jan 2005 RADICISPANDEX Corp. (formerly Globe Mfg.) Tuscaloosa, AL
Quality Manager
Promoted from engineer to manager. Conducted management review and maintained document control. Increased process consistency by reducing procedural conflicts and eliminating repetition. Processed special test instructions. Managed internal audit system. Developed audit schedules and plans. Conducted compliance reviews. Prepared audit reports. Processed non-conforming product reports. Coordinated corrective / preventive action requests and temporary deviations. Conducted management review meetings. Supervised 5 shifts of lab employees testing product and raw materials. Participated in Kaizen event that increased yields and decreased scrap. Received performance bonus / merit award.
1994 – Aug 2000 Kappler USA Guntersville, AL
Quality Systems Manager
Reported to President/CEO. Managed quality department in US and England. Developed ISO 9001 and EN46001 systems for U.S. manufacturing, fabrics division, and research and development. Developed ISO 9001 system for facility in England. Implemented / managed systems for corrective action, document control, internal audits, and management review. Developed ISO 9002 quality systems for divisions located in England, Mexico, and Canada. Initiated/monitored rework and customer returns. Co-Safety Coordinator. Implemented and audited health and safety procedures. Assisted in preparing 510K FDA package.
Additional Training
Software Quality Assurance; 24 hours; ONLC; Oct 18 – 20, 2010
J-STD-001 Requirements for Soldered Electrical and Electronic Assemblies; Certified IPC Specialist (Serial No. J001-S 68982), STI, Madison, AL; May 2010
Certified IPC Trainer (IPC-A-610), Nov 7, 2008
Six Sigma: Total Quality Applications and Total Quality Fundamentals; Snead State Community College, 4.8 CEU hours, Oct 2007-Jan 2008
ISO Lead Assessor Training - Victoria Group, Jan. 2002
University of Alabama Quality Engineering and Quality Management certificate programs, Nov. 2001
Certifications
American Society for Quality – Certified Quality Auditor (CQA), December 2004 – present
IPC J-STD-001 Specialist, May 2010 – May 2012
IPC-A-610, IPC Certified Trainer, November 2008 – November 2010
Professional Memberships
American Society for Quality
Surface Mount Technology Association, Secretary 2011
Marshall County Leadership Challenge
References
Available upon request
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