Customer Service Sales

Taina E. Illa

Home Address: : *** **th Avenue Newark, NJ 07103

C973-***-**** (h) 201-***-****

*************@*****.***

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Objective:

To join an organization that allows me to utilize my skills and offers me a constructive workplace for communicating and interacting with people.

Employment History:

Best Buy, Union NJ

Portable Electronics Sales Associate

10/2011- 01/2012

Responsibilities:

Relationship selling products, services and solutions by getting to know customers and helping solve their unique end to end needs. Asking lifestyle questions to thoroughly understand customer needs, offers relevant services, solutions, and accessories so customers can make informed decision to complete their purchases. Utilize all relevant sales tools to drive profitable growth. Leverages on-line resources, tools, and peer knowledge to self train. Attends and participate in all required trainings and meetings. Understands and executes store shrink plan.

Newark International Liberty Airport Marriot Hotel, Newark NJ

Housekeeper

12/2010- 02/2011

Responsibilities:

Experienced doing all aspect of housekeeping including

vacuuming, dusting, mopping, and making beds in a timely order fashion. Brought fresh towels and condiment to guest. Cleaned occupied and vacant dirty rooms. Cleaned and sanitized restrooms. Made guest feel at home.

Dunkin Donuts, Newark NJ

Cashier 11/2007 – 08/2008

Responsibilities:

Greeted customers. Assisted customers in the purchasing of merchandise. Responsible developing and maintaining sales route. Established customer service as first priority. Cooperate enthusiastically with coworkers and management. Perform cleaning procedures to keep store attractive. Very responsible with handling money and credit cards.

Education:

Weequahic High School “09“ Newark, NJ

SORA CERTIFIED 10/11-10/13

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