SUMMARY

Organized and self-motivated leader with a strong background in Management; seeking an opportunity to utilize my educational background and vast work experience in a professional capacity. Strong attention to details, a can do attitude, strong analytical & problem solving and demonstrated multi-tasking skills with the ability to exceed expectations in career and educational endeavors.

EDUCATION

Roosevelt University

Master of Business Administration – May 4, 2012

Concentration in Management- GPA-3.89

Chicago State University

Bachelor of Science – Business Administration - December 2010

Major: Management- GPA 3.50

Minor: Marketing

Chicago Association of Realtors

Licensed Real Estate Broker

PROFESSIONAL EXPERIENCE

Urban Oasis Property Mgmt., Chicago, Illinois 5/ 2005- 12/2011

Property Manager

• Managed & leased 8 multi-family properties (108 units) in Chicago

• Oversaw maintenance staff and contractors for various projects relating to the interior & exterior conditions and appearance of the properties

• Leased various commercial spaces and residential properties for private owners

• Trained and worked closely with leasing agents to monitor productivity, showings and follow ups

• Closely monitored expenses in order to implement cost cutting strategies

• Ordered office supplies, equipment and renovation supplies for various projects

• Implemented creative marketing strategies to decrease turnaround time on leasing vacant properties

• Completed financial reports for owners, coordinated property showings and developed all marketing and advertising media.

• Responsible for collecting over $950,000 in rental income annually

• Engaged in the selection of contract services, vendor negotiations for service and day to day monitoring of vendor performance

• Participated in the day to day financial management of the properties with specific attention to accounts receivables, collection activities and accounts payable

• Maintained relationships with all residents and community and ensured consistent application of property policies.

• Worked with owner to prepare project budgets on an annual basis.

• Explored and documented information regarding the property’s market area: the competition, area amenities; area services on a semi-annual basis.

• Maintained a traffic log containing accurate referral, marketing and demographic information from prospective residents.

• Conducted quarterly performance appraisals of leasing team.

Ultra Foods, Lansing, Illinois 9/2001-05/2005

Dairy/Frozen Department Manager

• Coordinated recruitment, hiring, and training of employees to enhance efficiency and boost productivity

• Maximized sales and controlled shrink and expenses in both labor and non-payroll

• Successfully increased customer satisfaction from 79% to 94%

• Coordinated merchandise placement and sales promotion activities

• Significantly increased operating profit margin by 15 % by monitoring &controlling P&L and reduced shrinkage by 35%.

• Managed payroll budgets and monitored store profitability

• Ensured staff maintained store presentation and monitored administration of all safety programs

• Successfully met daily, quarterly and annual sales goals

• Developed and implemented sales plan to maximize company profitability and achieve overall business goals

• Minimized out of stocks by working closely with dairy and frozen vendors to ensure consistent on time deliveries

• Prepared employee schedule and implemented incentives to increase productivity

• Ordered inventory, physically unloaded trucks and maintained fully stocked shelves.

• Completed resets by planograms to cut out discontinued items or to add new products

• Dealt with customer complaints and request quickly and effectively.

Aldi Foods, Chicago, Illinois

6/1999-09/2001

Assistant Store Manager

• Consistently exceeded sales goal by 10% or more annually

• Prepared employee schedule, financial reports as well as performed quarterly audits on inventory

• Utilized strong leadership skills in directing sales associates

• Increased sales by delivering exceptional customer service

• Balanced employee cash drawers and safe

• Built impressive product displays to increase sales

• Coached, trained and developed associates

• Responsible for the POS system and related procedures

• Conducted open and closing store procedures

• Consistently achieved productivity and inventory goals.

• Physically stocked merchandise and ordered inventory.

• Ensured that the store was ready for business, fully stocked and maintained throughout the day.

• Ensured an enjoyable shopping experience for customers.

COMPUTER SKILLS

• PropertyWare and Yardi

• Microsoft Office 2010: Word, Excel, Outlook, Publisher and Power Point

• QuickBooks, Peachtree

• Internet Explorer, e-commerce

• Microsoft Works

• 40 wpm

• Social Media Marketing/Advertising

VOLUNTEER WORK

Network for Teaching Entrepreneurship 2012

• Assisted Chicago High School students with the preparation of various business plans as well as how to properly present those plans to investors and banks.

Center of Higher Development 2012

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Prepared students between the ages of 17 and 30 for Language Arts section of the GED exam.

MEMBERSHIPS & AFFILIATIONS

Delta Mu Delta International Business Honor Society

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