Customer Service School

SUJATHA VISWANATHAN

L*D/***, Sankalp CHS LTD,

Pratiksha Nagar Sion, Mumbai -400022

Mobile Number:-810-***-****

E-mail: *******.******@*****.***

Objective:

• To obtain a suitable position in a progressive & performance driven organization which could provide me a challenging opportunity to expand and utilize my knowledge and acquired skills in the best interest of organization and self.

Experience:

Worked for SHAREKHAN LIMITED from Feb 2012-Till June 2012

Responsibilities:

• To handle branch Customer service executives(Team leader)

• To generate revenue from them, motivate them, literate them about markets

• Enhance their skills for pitching customers.

• Audit their calls & improve them for the same

HNI Process:

• To coordinate with Branch Managers & generate revenue from them(HNI Customers)

• Make product files.

Worked with sundaram finance

• Managing customer portfolio

• Suggesting suitable investments according to their risk appetite

• Building client relationship

• Generating revenues

Academic Qualifications:

Degree/ Examination Passed Institution/Name of University Year of Passing Percentage

Bachelor In Financial Markets Mumbai University 2005-2006

71.83

HSC Mumbai University 2007-2008

60.33

SSC Mumbai University 2010-2011

63.46

Additional Qualification:

Diploma in Calligraphy from VNF Institute

Achievements:

• Was elected as Head of various events held in Guru Nanak Khalsa College.

• Was elected as the Cultural Head of Guru Nanak Khalsa College.

• Was elected as the Head for the NAAC team of Guru Nanak Khalsa College.

• Have won elocution competitions held at school.

• Won gold medal in a cycling event held at school.

• Have won recognitions for craft & arts at school and college.

• Secured scholarship certificates in Hindi & Marathi.

Academic Projects:

• Subprime crisis.

• Mutual funds.

• Financial events(ADHYAYAN & MANTHAN).

Other Projects:

• NAAC PPT

• DANCE COREOGRAPHY

• SKETCHES

• TSHIRT,WALL & POT PAINTING

Computer knowledge:

Word, PowerPoint, Excel

Personal Information:

• Date of Birth - 14th July, 1990.

• Marital Status - Single.

• Languages Known - English, Tamil, Hindi and Marathi, Guajarati, Kannada

• Nationality - Indian

• Hobbies - Sketching, Writing novels & poems, Managing Events, Reading books, Playing Casio, Composing Songs, Choreographing

Personal Strengths:

• A self-confident &Self-motivated individual who works well under pressure, enthusiastic to learn new concept willing to shoulder responsibilities & fulfill commitments efficiently and effectively. Effective time management abilities, a co-operative & amicable employs with a good sense of humor.

I here by declare that all the above written particulars are true to the best of my knowledge and belief.

Yours faithfully

Place Mumbai

Sujatha Viswanathan.

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