Administrative Assistant Customer Service

TAMMY GAUS

*** ******** *****, ********, ** *****

724-***-****

EXPERIENCE:

*/**** ** **/****

LPS (Lender Processing Services), Coraopolis, PA

TITLE EXAMINER

Reviewed real estate title reports pursuant to company guidelines for approval or rejection; researched and resolved discrepancies; maintained accurate individual records and logs; reviewed all documentation for accuracy; knowledge of client and state requirements; reviewed work in progress to ensure completion; monitored and processed all order types for the Title Underwriting department.

6/2001 to 4/2002

Allegheny County Courthouse (Generations Division), Pittsburgh, PA

ADMINISTRATIVE ASSISTANT

Provided administrative support to managers and staff; provided front desk administrative services; greeted clients; filing; answered phones; assisted with special projects as assigned.

3/2001 to 6/2001

GNC (General Nutrition Distribution), Leetsdale, PA

WAREHOUSE ASSOCIATE

Picked and packed internet and retail orders; invoice verification.

6/1999 to 12/2000

Cox Communications, Phoenix, AZ

CUSTOMER SERVICE REPRESENTATIVE

Determined availability of services to specific customer location using company database; entered new requests for service; assisted with special projects as assigned.

6/1997 to 6/1999

Woodbine Southwest, Inc., Phoenix, AZ

ADMINISTRATIVE ASSISTANT

Provided administrative support to architects and developers; assisted in purchasing and tracking of items for resorts; typed correspondence; filing; front desk/receptionist relief.

3/1993 to 3/1997

PIT (Pittsburgh Intermodal Terminals), Ambridge, PA

INVENTORY CONTROL CLERK

Maintained inventory of steel and lumber for various clients; verified bills of lading and manifests for incoming products via railcar and barge; served as contact for warehouse and dock workers for customer account inquiries; verified driver invoices for products shipped or returned; payroll.

EDUCATION:

1985 to 1986

ICM School of Business

Certificate/Computer Technology

1981 to 1985

Frredom Sr. High School

Diploma

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