Customer Service Administrative Assistant
Resume:
Heather Myers
New Smyrna Beach Florida 32168
Cell # 423-***-****
WORK HISTORY
FARMERS INSURANCE GROUP
Customer Service Representative
From 2005-2011
Duties Included but not limited to;
Service Desk, Handling all inquiries, in person and incoming calls.
Quoting and Issuing policies, policy changes and corrections.
Banking including balance sheets,deposits ect.
Answer all questions pertaining to policies,handled all aspects of claims, followed up on claims for proper procedures and documention.
Policy cancellations and customer rental cars and other services.
Handled all insurance payments and faxing,scanning required documents.
Responsible for filing system of customer records.
A PLUS CHECK ADVANCE
From 2003-2005
Duties included but not limited to;
Service Desk, Handling all inquiries, in person and incoming calls.
Responsible for all Check and Title Loans
Followed up with all customers
Balance log and handled all banking and deposits
Responsible for all customer payments
Responsible for managing office
Responsible for all filing and keeping of customer records
EDUCATION
Tennessee Technology Center @ Harriman (1998-2000)
Administrative Assistant Diploma (1296 hours)
Record Management-Office Procedures-Business Math-Computer Concepts-Microsoft Excel-Access-outlook-Internet Applications and Business Communications-Data Entry.
REFERENCES
Joey Williams/Farmers Insurance Group
Debra Barnett
cell # 423-***-****
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