Appointment Setter

Location:

Salary:

10 hour

Posted:

February 05, 2009

Joyce Jones

Rochester, New York 14609

*******@*****.***

______________________________________________________________________________

Objective: To Obtain A Position as a Collection Credit Analyst & Customer Service

Representative

Skills Profile:

Organizational and Leadership Skills

Will follow through and stay focused until task has been completed

Innovative problem solving in diverse situations

Strong communication skills

Sincere belief in inspiring others to do their best

Work Syracuse University, Rochester, NY October 2004 – June 2007

Experience: Research Assistant for the Department of Health and Behavior

Team member working on a project for community health improvement

Liaison for workshop participants and coordinators

Managed confidential database containing 1300 participants

Raised participant attendance from 53% to 73%

AT&T, Rochester, NY June 2000-December 2002

Accounts Receivable

Contacted delinquent customers in a attempt to resolve their accounts

Managed large customer database

Maintained professional phone etiquette