Customer Service Sales

Maddie K. Broadwater-Franks

**** ******** ****** ** **** Canton, OH 44730

Phone 330-***-****, 330-***-****

OBJECTIVE

To secure employment to expand my experience for goals I have set for myself personally and professionally.

SUMMARY

I am a very mature and responsible college SENIOR. I excel in sales and customer service and seek to improve my professional position.

WORK HISTORY

Nov 11 – present The Inn at Belden Village, North Canton, OH

Assisted-living Dietary Aide for dementia and geriatric facility. Service and preparation of specific dietary needs; organization and cleanliness of kitchen and dining facility. I also helped in feeding and orientation of the residents. Most of my service has been in the dementia wing where I have instated new menu items and have total management of meal time from planning to preparation to cleaning and family education.

Oct 10 – Nov 11 GFS, North Canton, OH

Customer service, cashier, maintenance of clean and orderly working environment, sales, consistently praised and used as a trainer for customer service excellence. I am scheduled specifically for increase in customer service ratings and was placed as customer service greeter and liaison.

Sept 09 – Oct 11 Mary Kay, Independent sales, International

Selling cosmetics and demonstrating use. Suggesting what cosmetics would be the best match for individual needs. Teaching and enforcing cosmetic application, storage and need. Sales both cold and generated, maintenance of inventory, ordering and customer delivery and service.

Sept 09 – Nov 10 Sears, North Canton, OH

Customer service, cashier, maintenance of clean and orderly working environment, sales, credit card application sales (consistently in the top 5 achievers for store), shopping clubs solicitation (consistently in top 5 achievers for store), meeting and exceeding all sales goals and requirements, assist with training of new employees.

Sept 07 – Present Fogle Enterprises, East Canton, OH

Caregiver and assistant for elderly clients. General cleaning, cooking and maintenance of homes.

EDUCATION

St. Thomas Aquinas High School, Louisville, OH. Graduate 2009, early college placement, cheer and pro life organization involvement.

Stark State College, North Canton, OH. Associate equivalent achieved 6/09.

Liberty University, Currently Senior Status for Bachelor’s Degree (see attached academic transcript 20 credit units to completion).

References

Cheryl Moncman, Business Owner 330-***-****

Paula Miller, Benefits Specialist, HR Manager 330-***-****

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