John J. Reynolds
** ******** *****, ********** ** 07070
917-***-**** **@*****************.***
Employment History:
****-******* *. ******** ********** Advisors
Principal
Manage a boutique compensation and human capital management consulting practice focused on the financial services sector. Services provided focus on compensation advisory services (including deferred and structured compensation programs, employee wealth creation techniques such as leveraged co-investing, and compensation benchmarking) and related human capital consulting (including policy development, employee engagement and retention and succession planning). Representative clients include: Peabody Energy, Old Mutual (Bermuda), LAMCO LLC, EquiLend, DNB ASA, SilverPeak Real Estate Partners, Ionian Management/Delta Petroleum and Commerzbank.
2007-2009 KBC Bank USA, New York, NY
MD, Head of Human Resources and Change Management (2007)
MD, Chief Administrative Officer (2008)
MD, Chief Operating Officer (2009)
Member of US Management Committee with oversight responsibility for Human Resources, Finance, Operations, Information Technology, Payments, Facilities and Strategy and Planning, managing a staff of over 50. Key accomplishments included:
• Implementation of new US compensation and benefits strategy (including a review of market total remuneration competitiveness for all positions; development of new bonus formulas for all units of the branch; consolidation of defined benefit, 401k and SERP plans and design and implementation of a pension investment strategy);
• Implementation of a US leadership model and integration of all assessment and development tools to align with the model, including performance assessment and the introduction of 360 feedback for all managers;
• Introduction of quarterly town hall meetings to improve internal communications and facilitate implementation of change strategy, and of periodic staff meetings to help educate across functions on new initiatives;
• Formation and leadership of a branch-wide innovation initiative, designed to identify and implement both revenue-enhancing and cost-reducing ideas;
• Formation of a business information team, which assumed responsibility for all internal reporting, including risk weighted assets, accounting and traditional financial management reporting;
• In-sourced the tax function to create a full tax planning and control unit (with net cost savings of nearly 300K in 2008 and net tax savings estimated at 3.5M across 2008/09);
• Developed new business plan for USD Clearing unit, working with partners in Corporate Banking and affiliate companies globally to recapture transactions conducted and balances left overnight at competitors. Implemented new technology initiatives to improve payments and investigations, OFAC filtering, Enhanced Due Diligence, BSA and AML and ACH/Check21.
2005-2006 McLagan (subsidiary of AONHewitt Consulting), Stamford CT
Head of Compensation Consulting – Infrastructure, Trust and Custody, and Services Units
Led traditional compensation and pay practice studies and provided consulting and advisory services for the firm’s broad base of financial services clients, with a primary focus on global infrastructure, services and support professionals. Led the firm’s global coverage of the custodial bank, securities exchange, regulatory and not-for-profit clients, and managed a team of 5 consultants.
Global relationship manager for several of the firm’s largest clients, including Bank of America, Wachovia, Barclays Capital, Citigroup, Credit Suisse, Lehman Brothers, and Merrill Lynch;
Sourced and led consulting assignments for firm clients including: Citigroup, Bank of New York/Pershing, Brown Brothers Harriman, Fidelity Investments, World Bank, International Monetary Fund, SASI, Northwestern Mutual, and Boston Stock Exchange;
Played a leading role in the comprehensive redesign of the firm’s core data collection and data reporting products.
2001-2005 Lehman Brothers Inc., New York NY
Senior Vice President, Human Resources Director
Member of the Firm’s HR Operating Committee, and senior HR Executive for 3 global Support and Control units, providing strategic direction and operational support to the Chief Financial Officer, General Counsel and Chief Risk Officer (approximately 1500 employees globally). Managed a staff of 6 professionals. Key accomplishments included:
• Led global compensation process for the units, including compensation planning, benchmarking and developing strategies for recruitment and retention of key staff;
• Redesigned objective setting and performance management processes, migrating process to web-based environment, instituting related management training and tracking and reporting on results;
• Developed and piloted diversity interviewing skills training program for the Finance management team, and provided guidance on the introduction of the program to all global staff;
• Member of firm-wide working team on life balance, authoring the Firm’s mission and policies on work/life balance and flexible work arrangements;
• Selected as HR Advisor to the Firm’s Latin America Council (an employee network for Latin American/Hispanic employees).
1991-2001 Merrill Lynch & Co., New York, NY
Director, Human Resources Manager, Global Operations (2000-2001)
Vice President, Human Resources Manager, Global Finance and Risk (1997-2000)
Senior HR Executive for 2 major global units of the Firm. Key accomplishments included:
• Led global compensation administration, including planning and implementation of new management tools for tracking and allocating deferrals and for developing compensation budgets;
• Developed and implemented firm-wide peer evaluation system;
• Designed and implemented executive objective setting and performance management process;
• Developed and implemented global campus recruiting programs for the Finance division at both the graduate and undergraduate level;
• Authored and implemented the division’s first diversity strategy;
• Instituted and facilitated employee task force groups at the Division level (and for various units within the division) in response to employee engagement survey results, and implemented key recommendations;
• Chaired development team for Finance division’s intranet site;
• Project manager for major restructuring of the Firm’s Private Client unit (approximately 2000 positions eliminated in June 2000).
Merrill Lynch HSBC Canada Inc., Toronto ON (2000)
Chief HR Officer (Interim)
Head of HR for Canadian on-line brokerage joint venture, managing a staff of 4. As a member of the executive committee, successfully orchestrated the sale of the company from HSBC’s Canadian entity to the UK-based joint venture holding company. Key accomplishments included:
• Established HR policies and practices for the new firm, including design and implementation of the compensation plan, HR information system, benefits offering (including health, welfare and retirement schemes), and training program;
• Developed innovative stock option program allowing for deferred taxability under Canadian law without diluting 50/50 joint venture ownership;
• Developed and instituted the firm’s required regulatory operations manual, and designed and implemented required regulatory training for existing and new staff;
• Staffed the new Firm’s leadership team and infrastructure units;
• Member of the firm’s Product Pricing Committee; led negotiations with bank service provider on client fee structure (e.g. charges to firm for customer ATM transactions, checking transactions, wire transfer fees, etc.).
Merrill Lynch & Co., Global Securities Research & Economics Group
Vice President, Manager of Administration and Planning (1995-1997)
Diverse responsibilities included: stewarded Monthly Operating Report for divisional management team; prepared and disseminated statistical and reference information regarding division’s competitive position; planned and facilitated global management conferences and monthly US staff meetings. Key accomplishments included:
• Instituted formal Institutional Investor marketing effort, including implementing divisional, regional and individual analyst marketing strategies;
• Developed research capability marketing materials for management use in discussions with institutional clients and senior firm management;
• Revised and implemented revisions to divisional “economic map” of cost allocations to reflect changes in the business mix and the impact of Firm acquisitions;
• Participated on team to develop research internet site, allowing clients direct access to firm’s written research and proprietary models and information about the division’s capabilities.
Merrill Lynch & Co., Corporate & Institutional Client Group
Vice President, Manager Human Resource Services (1991-1995)
Managed operational aspects of HR services and provided HR support to the Institutional Business Groups in a number of functional areas, including: management reporting and analysis, HR systems, employee relations, diversity, management development, salary and bonus plan administration, compensation survey analysis, and performance management.
• Designed and implemented the firm’s first diversity program in the institutional business, and served as HR advisor to the effort, working closely with the global head of institutional sales.
1988-1991 CPC International, World Headquarters, Englewood Cliffs, NJ
Headquarters Employment/Compensation Specialist
Provided generalist Human Resource support for the world headquarters of a Fortune 100 consumer products company, with specific focus in the areas of employment, compensation, and employee relations.
1985-1988 R.H. Macy and Co., Macy*s Northeast, New York, NY
Personnel Manager, Massapequa, NY (1987-88)
Senior Executive responsible for all aspects of the Human Resources function, and for general management of a $52M, 500 employee facility. Reported to VP, Store Manager with matrix reporting to Regional VP, Human Resources. Managed a staff of six (4 professional, 2 administrative).
Executive Development Associate, New York NY (1987)
Employment Manager, Garden City NY (1986-87)
Training Manager, Brooklyn NY (1985-86)
Macy*s Executive Training Program (1985)
Education/Training:
Cornell University, Ithaca, NY
B.S., Industrial and Labor Relations, May 1985
Attended management and professional development programs through American Compensation Association and Center for Creative Leadership (LDP)