Test Engineer/Quality Assurance Engineer
Resume:
Helen L. Ellis
Allen, Texas 75002
***********@*****.***
OBJECTIVE
Quality Assurance Engineer or Test Engineer position where strengths in analysis and troubleshooting will deliver high quality products.
SUMMARY OF QUALIFICATIONS
Test Engineer experienced in developing and executing test procedures and automated test scripts to verify system functionality according to industry standards, requirements, specs, and customer expectations. Quality Assurance Engineer experience in monitoring product development projects ensuring compliance to company quality policy, ISO standards, and industry regulations. Able to work effectively with development, systems, technical support and project management disciplines to ensure product stability and customer satisfaction. Proven troubleshooting and research skills for analyzing product bugs and for developing solutions to customer issues or requirements. Detail oriented, with strong communication and interpersonal skills. Experience includes:
* Full software development lifecycle
* Problem solving
* ISO 13485, 21 CFR 820, ISO 14971
* ISO 9001
* SONET/SDH (OC3, OC12, OC48, Electrical STS1), DS3, VT1, DS1 Cross-connect Systems
* Bellcore (Telcordia), ANSI, ITU-T
TECHNICAL SKILLS
Test Techniques: Black Box, Application, Manual, Performance, Regression
Languages / Protocols/OS: C++, Tcl/Tk, SQL, Java, C, TL-1, X.25, FTP, UNIX, Linux,
Microsoft Windows 98, NT, XP
Applications: Microsoft Office/Project, Bugzilla, TestLink, Telelogic DOORS, ClearDDTS, Agile
PROFESSIONAL EXPERIENCE
FLEXTRONICS (Formerly SOLECTRON/SRIPD), Plano Texas 2005 - 2011
Test Engineer/Quality Assurance Engineer
* Developed and executed test procedures to verify functionality or various features of medical devices
* Wrote test plans documenting the scope, approach, environment, and schedule of intended test activities
* Monitored product development projects ensuring compliance to company quality policy and industry standards
* Investigated and documented corrective/protective actions (CAPAs) and tracked to completion
* Created engineering change orders (ECOs). Released and/or archived project documentation.
* Maintained and released Device History Record (DHR)
* Wrote test reports documenting tests performed, duration of testing, an assessment of software or product tested including limitations, constraints, or remaining defects
* Ensured maintenance of training database and training records of project team members for compliance assessments
INFOVISION CONSULTANTS, INCORPORATED, Richardson Texas 2003 – 2005
System Test Engineer (Consultant to Alcatel USA)
* Tested and documented procedure for upgrading system application software and databases of optical cross-connect system with minimal interruption to network traffic
* Verified diagnostic and failure recovery methods for data storage and control subsystems of telecommunications system
* Developed and executed test procedures for GUI network element manager.
* Developed, tested, and documented catastrophic recovery procedures enabling the restoration of full system operation with minimal interruption to network traffic
CELION NETWORKS, INCORPORATED, Richardson, Texas 2002
Senior System Test Engineer
Developed test plans for verification of hardware and software functionality of 10 Gigabit ethernet interface.
ALCATEL USA, Plano, Texas 1990 – 2001
Technical Team Leader, System Verification and Test (1995 – 2001)
Technical Staff Member I-III, System Verification and Test (1990 – 1994)
* Led five person product testing team responsible for the verification of software and hardware functionality of broadband cross-connect system.
* Documented and identified entry and exit criteria for test phases, potential risks, and concerns related to product release and test schedules to ensure successful and timely releases. Coordinated assignments for team members and technician.
* Developed and executed test procedures and automated test scripts to verify SONET functionality and various features of broadband cross-connect system. Troubleshot and documented product bugs and verified implemented resolutions.
* Reviewed system requirements and architecture and provided feedback to system and development engineers regarding functionality and testability
* Troubleshot and evaluated field issues and implemented or recommended corrective action / resolution.
* Researched, proposed, and documented system enhancements to meet customer requirements and / or improve product operation.
* Performed demonstrations and customer evaluations of systems or product features in lab and at customer sites.
EASTMAN KODAK COMPANY, Rochester, New York 1989
Engineering Intern, Research and Development, Copier Products Division
Developed control, data acquisition, and data analysis software for test fixture. Developed training materials for software maintenance and operations.
EDUCATION
Bachelor of Science, Electrical Engineering, Southern Methodist University
PROFESSIONAL DEVELOPMENT
Member of American Society for Quality (ASQ)
International Traffic in Arms Regulations (ITAR) Trained/Certified
21 CFR 820 and ISO 13485 Training, Good Manufacturing Practices (GMP) Training
Introduction to SONET, Management Skills and Techniques, Leadership and the Art of Coaching
TL-9000 and ISO-9000 Training, Capability Maturity Model (CMM) Training
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