Nicole Dolan
**** ********* ****. ** *** #****
Albuquerque, NM 87109
********@***.***
OBJECTIVE
To work in a professional environment where experience in customer service, retail and child care will provide me with a solid foundation and allow me to succeed while gaining additional experience, building upon my skills and making significant contributions towards the organizations goals.
SKILLS
• Excellent customer service skills
• Microsoft Office skills - Word, Excel, Access, PowerPoint, and Outlook
• Type 45 wpm
• Experience with children, newborn-7years old
• Excellent retail skills-money handling and answering phones
• Excellent oral and written communication skills
• Excellent problem solving skills
• Excellent multi-tasking skills
• Positive attitude, motivated, and organized
WORK EXPERIENCE
Employer: Annette Krantz, Human Resources Director
Dates of Employment: 01/08 – Present (As need basis)
Clerical – Type correspondence, update database, schedule appointments and other various office duties.
Employer: Child Care/Frances Madrid
Dates of Employment: 12/01 - 09/08 (As need basis)
Child Care Provider – Provided a safe and nurturing environment for young children. Planned breakfast and lunch meals and planned various activities, including reading and outdoor activities.
Employer: Mervyn’s
Dates of Employment: 11/06-11/07
Cashier/Customer Service - Assisted customers with problems or questions about products. Assisted with telephone inquiries, stocked merchandise, created displays and maintained a clean and inviting store front. Checked out customers and ensured customer satisfaction.
EDUCATION
Central New Mexico-Albuquerque, NM 08/07-Present
Elementary Education Major
University of New Mexico-Albuquerque, NM 08/05-05/07
Business Major