Sales Manager

Michael Pajaro

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HIGHLIGHTS • Sales/Marketing • Presentations • Negotiations

• Management • Customer Service • Leadership

• Strategic Planning • Team Building • Reporting

SUMMARY • Highly motivated, ambitious, and results-oriented professional with extensive experience in sales and management positions.

• Outstanding communication, presentation, and contract negotiation skills.

• Excellent analytical, decision-making, and problem-solving abilities.

• Successful in exceeding goals and increasing sales revenue as a top performer.

• Ability to establish an exceptional rapport with individuals on all levels.

• Enthusiastic leader with experience supervising, training, and motivating others.

EDUCATION COLORADO TECHNICAL UNIVERSITY, Colorado Springs, Colorado

Bachelor of Science in Business Administration, Concentration in Management

Graduated Magna Cum Laude, GPA: 3.76

Professional Business Certificates: Management Essentials, Sales and Marketing, Organizational Systems Improvement, Project Planning, Basics of Accounting and Finance, Business in the Global Environment, Business Fundamentals, and Human Resource Development

THE UNIVERSITY OF TEXAS, Arlington, Texas

Completed Various Real Estate Courses

TRAINING • Palm Harbor Homes: Monthly Training Seminars Including Presentation Skills, Overcoming Objectives, and Building Value

• Dixon Stores Group: Extensive Sales Management Training, Effective Sales Techniques, Staff Training, and Various Product Training

EXPERIENCE

2006 - Present REALTOR ®, Austin, Texas

Real Estate Agent

• List, market, and sell residential properties of up to $600,000.

• Facilitate negotiations between buyers and sellers, and close sales contracts.

• Interface with Realtors, lenders, and title companies throughout the closing process.

2007 - 2008 CAPITOL HYUNDAI, Austin, Texas

Internet Sales Manager

• Managed internet sales activities, and created website advertising content for the largest Hyundai dealership in Texas.

• Assisted Sales Consultants in closing contracts.

• Received six “Sales Consultant of the Month Awards”.

• Consistently sold an average of 15 vehicles per month.

• Achieved second highest sales volume in 2007 (out of 14 sales professionals).

2005 - 2006 PALM HARBOR HOMES, Austin, Texas

New Home Sales Consultant

• Presented model homes, closed sales contracts, and qualified buyers.

• Built a strong network of Realtors and private developers to locate properties.

Michael Pajaro Page 2

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• Set-up financing and coordinated contractors for electrical, plumbing, foundation, and deck work.

2001 - 2005 PROFESSIONAL PROCESS SERVERS, Fort Lauderdale, Florida

Process Server

• Served summons and subpoenas to individuals and corporations.

• Handled escalated situations in a professional manner.

• Obtained an Apprentice Private Investigator license.

1999 - 2001 ARNOLD CLARK AUTOMOBILES, Glasgow, Scotland

Sales Manager (1999-2001)

• Interviewed, managed, and evaluated 25 Sales Consultants, administrative staff, and Mechanics for a well known high-end dealership.

• Developed daily, weekly, and monthly sales goals.

• Supervised finance activities and communicated with numerous lenders.

• Sold high-end vehicles including Mercedes, Bentleys, and BMW’s.

• Successfully sold warranties to buyers exceeding targeted goal of 20%.

• Recognized as the only dealership to increase warranty sales to 40% (out of 30+ company dealerships).

Sales Consultant (1999)

• Recognized as a top sales performer and promoted within six months.

1994 - 1999 DIXON STORES GROUP, Glasgow, Scotland

Sales Manager (1998-1999)

• Managed the Business Center for the second largest store in the company (out of 1,100 stores in the United Kingdom).

• Hired, trained, supervised, and scheduled up to 40 Sales Associates.

• Achieved department sales comprising of 60% of total store revenue for the largest electronic retailer in Scotland.

• Implemented corporate in-store promotions to advertise business equipment, computers, cell phones, and peripherals.

• Set sales goals and conducted group training classes.

• Generated weekly, monthly, and quarterly sales reports ($10 million in annual Business Center sales).

Sales Associate (1994-1998)

• Sold electronics including televisions, cameras, video recorders, entertainment systems, computers, peripherals, and cell phones.

• Received annual “Rookie Sales Award” as #1 in company, 1994-1995.

• Ranked #2 in Scotland and #4 in company for sales volume, and #1 for highest profit margin, 1995-1996.

• Ranked #1 in Scotland and #3 in company for sales volume, and #1 for highest profit margin, 1996-1997.

ADDITIONAL EXPERIENCE

ROYAL CARIBBEAN, Photographer, Miami, Florida and New York, New York

CARNIVAL CRUISE LINES, Photo Finisher, Miami, Florida

COMPUTER • Windows; Microsoft Office (Word, Excel, and PowerPoint); Microsoft Outlook;

SKILLS Various Customized Software; Internet Research

TRAVEL • London, Greece, Spain, Italy, Scotland, Canada, and the Caribbean

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