Dick Reed PMP

**** **********

Leander, TX ****1

Cell Phone 512-***-****

Email xknq1o@r.postjobfree.com

Professional experience

February 2009 – June 2011 PCC Natural Markets (A grocery store chain) Project Manager and Business Analyst

• Provided project management and process change support for all departments

• Implemented a Microsoft SharePoint based collaboration and communications platform

• Managed the design and implementation of automated barcode based product ordering, receiving, and inventory tracking applications

• Managed major upgrades of accounting (Dynamics NAV / Navision), financial reporting and merchandising applications

• Responsible for managing and documenting the PCI DSS (payment card security) program including process controls and reporting

• Established best practices and policies for implementing project planning and management reporting

• Documented all IT infrastructure, applications processes and interrelationships

• Performed business analysis to determine process improvements needed

• Estabilished the procedures to document and track all IT activities

• Monitored routine process for errors and exceptions and managed corrective action

• Planned and managed various projects to implement infrastructure and software improvements

• Implemented the processes and technologies to plan, manage, and provide management and business intelligence reporting on projects

• Published project schedule and resource status

May 2008 – November 2008 Siemens IT Solutions and Services (A global technology consultancy) Project Manager, Business Analyst and BI Reporting at Microsoft

• Provided project management and process change support for the Mobile Communications Product Group - Windows Devices Core Networking team working on Windows 7 a global virtual team with over 100 resources

• Established best practices and policies for implementing project planning and management reporting

• Performed business analysis to determine process improvements needed

• Estabilished the procedures to document and track planning activities

• Consolidated project planning, tracking and reporting using Microsoft Project Server

• Planned the project to implement the process and reporting improvements

• As a PM expert and mentor, implemented the processes and technologies to plan, manage, and provide management and business intelligence reporting on software development projects

• Published project schedule and resource status

• Developed and maintained queries to produce feature and bug status

• Set up and routinly updated the management reporting kiosk

October 2007 – March 2008 CDI (A global engineering and technology consultancy) Business/Functional Analyst and Quality Control Technician at Boeing

• Provided functional specifications and QC support for the 787 Airplane automated configuration project

• Supported the analysis, requirements gathering and specification development for this highly visible and very sizeable business critical project

• Developed and executed test scripts and monitored test results

• Provided SME support to development and the internal customers for various areas of the application

• Participated in document and process improvements for the project

May 2007 – October 2007 Resources Global Professionals (A global finance and technology consultancy) Project Manager, Business Analyst and Database Developer at Microsoft

• Provided project management and process support for the Servers and Tools finance group

• Supported the analysis, requirements gathering and development of a business intelligence tool

• Created a flexible database warehouse solution using SQL 2005 and populating it with an ETL feed from the MS Sales database to support changing reporting requirements

• Used TSQL to modify the records for efficient reporting and combining data in MS Access tables with the MS Sales data.

• Used IIS to transfer data from various SQL and MS Access tables to a common warehouse to support reporting

• Used SSRS and Excel pivot tables and charts for business intelligence reporting

• Developed rapidly a mission critical capability that provided flexibility for additional reporting requirements

May 2000 – June 2006 Avanade, Inc. (Accenture subsidiary and global technology integrator) Project/Program Manager and Business Analyst

• Provided ITS project management and process support internally for the finance group – over 120 people in 24 locations worldwide

• Supported the growth of financial applications of this company from startup to its current size using Microsoft technologies and frameworks

• Implemented and administered the ERP and financial reporting (Dynamics NAV / Navision) for this global IT consulting company

• Managed development and implementation of various projects including time and expense capture, payroll, project accounting, project reporting, deal pricing and other consulting related applications. This included directing development and research, maintenance and patches and related cross department team scheduling. Provided project leadership in cross department team communications (virtual teams), team development, planning and scheduling, performance reporting and conflict resolution and problem solving

• Managed a project to migrate all financial and HR reporting to a SQL based reporting services platform. Developed the process to protect the data integrity, yet provide the reporting tools to the finance and HR users. Led the conversion and upgrading of the reports and reporting delivery processes making use of SharePoint portals and automated reporting subscriptions.

• Implemented ITS controls to support Sarbanes Oxley compliance (ITIL/MOF was followed). Managed routine testing and reporting on effectiveness of the controls. Installed and configured an IT Service Management application to support SOX compliance in the areas of incident, problem, change, release and configuration management tracking and documentation.

• Managed user support for all financial and accounting applications world-wide including frequent communication of status within the teams and with the sponsor/customers of the projects

• Managed design support for all internal financial and other application development. Gathered requirements, developed, maintained and obtained consensus on functional specifications. Verified product delivery against functional specifications for QA, usability and user acceptance. Participated in continuous quality improvement process by soliciting input from all stakeholders and transforming these requirements into improved functional specifications and delivered feature improvements

• Provided project management support on other internal application development including recruiting, contracts tracking, modifications and interfaces to PeopleSoft HR and operations management

• Shared the responsibility for the creation and operation of the PMO. Provided processes, templates and leadership to this position

July 1999 – May 2000 Seattle Police Department, University of Washington School of Social Work and Swedish Medical Center (Government/Education/Healthcare) Project Manager/Consultant

• Managed small projects to converted a series of applications from MS Excel to MS Access

• Reengineered various processes to eliminate duplication of effort, provide consistent data, and reduce personnel

• Designed, developed, documented and implemented decision support and administrative reporting applications using MS Access

• Provided general personal computer consulting services to manage projects, support training, administration, developed reporting standards and other data processing activities

May 1995 - July 1999 Harborview and University of Washington Medical Centers (Healthcare) Project Manager/Consultant

• Developed and provided maintenance support for microcomputer based business applications using various development platforms primarily MS Access

• Provided design support including user interviews, data dictionary development. Documented current applications logic and data flow diagrams using Visio

• Designed new applications including input forms, data processing, queries, and reports using VBA and MS Access

• Participated in team projects including project management, programming, testing, documentation, installation, training and user support for a series of custom applications. Used Visual Source Safe, MS Word and MS Access

• Worked individually on various sized projects including project management of a complete project life cycle reporting application to support over 1200 employees which lasted 2 years 6 months.

• Managed development on a large project team that successfully developed an entity wide application that had been attempted by various other teams over a 10 year period and not completed

April 1984 – May 1995 Capstone Computing, Inc. (Packaged and Custom Software)

Founder, General Manager, Project Manager, Software Developer and Consultant

• Managed a software development company that had up to eight employees

• Developed a series of horizontal accounting applications to meet the needs of small businesses including general ledger and budgeting, sales order entry and inventory control, accounts receivable, accounts payable, payroll, job costing, and fixed assets

• Provided design, programming, testing, documentation, installation, training and support for both custom and off-the-shelf applications

June 1978 – December 1983 Timeline, Inc. (Timesharing and Packaged Software Development)

Principal, Project Manager and Consultant

• Designed and developed integrated accounting applications in a mini-computer environment

• Designed table driven financial reporting and projecting software

• Provided customer training, support and custom software designs

March 1977 – June 1978 Seattle Mariners (Major League Baseball)

Business Manager and Controller

• Established all business systems for this start-up organization

• Automated ticket and financial operations

• Supervised all business and financial activity

June 1970 – March 1977 Arthur Andersen & Co. (Public Accounting and Consulting)

Audit Manager

• Administered audit of largest client in the Seattle office

• Reduced audit costs while increasing audit coverage

• Experience in manufacturing, health care, distribution and service industries

• Office expert in SEC filings, computer auditing and forest products

• Taught auditing procedures and principals firm wide and locally

Technical proficiencies

Certifications

PMP Certification

Microsoft Certified Professional

CPA Retired

Application Development

Windows SharePoint Services, SRS Reports, VB, .Net Framework, Web Applications, Web Services, Client Server Applications, Visual Source Safe, Microsoft Project Server, Product Studio, TeamStats, Project Information Dashboard and Project Web Access

Enterprise Wide Packaged Applications

Retalix, DM Analytics, Windows, Terminal Server, MS Project Server, PeopleSoft, Microsoft Dynamics NAV, FrontRange IT Service Management, MS Enterprise Reporting, SQL Server 2005, Test Director

Desktop Applications

Windows, MS Office 2007 including Word, Excel, Outlook, Access, PowerPoint, Visio, OneNote, MS Project Professional, MS Excel Pivot Tables

Methodologies

PMI PMBOK, MSF, MOF, ITIL, Agile, Waterfall, Situational Leadership

Management, design and development experience

• Project management of multiple projects with virtual global team members

• Business analysis including requirements gathering, analysis including client and vendor interviews

• Use case, flow, process, and logic diagrams and procedures

• Functional specifications

• Relational database architecture

• SDLC - Complete software lifecycle development including initiation, planning, executing, testing, deployment, and maintenance

• Documentation MS Power Point presentations, training materials, and MS Help Workshop context sensitive help text

• Custom and packaged software development

• Team or independent projects

• Business applications including purchasing/accounts payable, accounts receivable, payroll, human resources, sales order processing, supply chain/inventory control, fixed assets, job cost and reporting, general ledger, budgeting, and financial statement production

Education

University of Washington Seattle, WA. - B. A. in Business Administration – Accounting Major

Contact this candidate