Human Resources Data

Jean Daniel Chancy

*** **** ***** ****** #**, New York, NY 10029 Cell: 347-***-**** E-mail:***********@*****.***

Experience:

Goldman Sachs/ Royal Communications Consultant New York, NY

Desktop Support August 2009 to December 2011

• Responsible to diagnose and troubleshoot PCs issues.

• Install and configure computers’ hardware and peripheral devices

• Run communication cables, and install hubs and switches

• Setup and configure IP address

• Install, monitor and manage on-site AV equipment

• Installations, upgrades, system maintenance and trouble-shooting

• Deploy and configure PCs, printers, scanners, Blackberry, PDA devices, Phones

JPMorgan Chase/Royal Communications Consultant New York, NY

Data Center Operator November 2009 to January 2011

• Rack & Stack Data Center equipment.

• Decomms of servers, packing and preparing them for shipment

• Running network cables including optical fiber

• Troubleshooting/resolving Server issues.

• Maintenance of Data Center cabinet dressing.

• Confirm/set correct Port Speed, Duplex Settings, and Port VLAN membership

• Turn up the correct Ports,

• Working knowledge of Microsoft Office 2003/2007, Prime, Aperture, Peregrine,

ECM and Resource tracking

JPMorgan Chase/Uni-Data & Communications Inc New York, NY

Desktop Support September 2006 to June 2009

• Provided troubleshooting, repair, installation of software / hardware

• Assembled and upgraded Intel and AMD based systems

• Imaging Ghosting Desktop and laptop

• Troubleshooting and diagnosis printers

• Configures software, Map Network Drives, Installation Network printers

Certifications: CCNA # CSCO11681521

CCNP in progress

Education: Monroe College Bronx, NY

• Bachelor of Business Administration August 2006

• Major: Computer Information Systems

Academic honors: President's and Dean's Lists GPA 3.59

Coursework: Accounting, Principle of Human Resources, Compensation & Benefits,

Calculus I,II&III, Computer Security, C++, Assembly Language

and Architecture I&II, Data Structures I&II, Unix/Linux

LANGUAGES: Bilingual (English French)

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