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Quality Assurance Manager

Columbia, MD, 21045
August 30, 2012

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To obtain a top level administrative position with increasing responsibilities and growth opportunities that allows me to utilize my skills in document control/processing in a clinical trial environment, financial reporting, legal research/writing, and contracts.

Summary of Qualifications

•Proficient in Microsoft Office Suite-PowerPoint, Excel, MSWord; Oracle;Discoverer; Access; Outlook; Lotus Notes.

•Proficient in document management/control, financial reporting, monitoring, and data integrity.

•Excellent legal research/writing, drafting, editing, redlining, and proofreading skills.

•Proficient in vendor tracking and government reporting, document control, contract template. upgrade and maintenance, quality assurance, data collection and monthly reports.

•Monitoring contract performance and modification, SEC filings, SF30 Preparation and tracking.

•Excellent organizational, interpersonal, and customer service skills.

Professional Experience:

The EMMES Corporation Rockville, MD

BPCA – Project Administrative Coordinator Present

•Provide day-to-day coordination between operational staff for clinical trials

•Aid in the design, development, consolidation and distribution of reports, regulatory submissions

•Manage project files and archives

•Plan and coordinate phone conferencing and meetings

•Coordinate/navigate the development of new protocols in collaboration with protocol team principal investigator and sponsor

•Ongoing review of existing protocols to ensure regulatory review deadlines are met

•Prepare all IRB review requirements and coordinate submission with the principal investigator utilizing the IRB’s tracking software

•Edit protocols and informed consent forms when amendments are required and as requested by regulatory committees

The Henry M. Jackson Foundation for the Advancement of Military Medicine, Inc. Rockville, MD Financial Planning Department Administrative Assistant 11/2011 – 4/2012

•Created, produced, and edited bi-monthly department newsletter “The Insider” which was a source of departmental news and served as an instrument for teambuilding.

•Instituted “The Exchange” which was a center for coupon exchange for the employees in the department.

•Set up a suggestion box as a non-threatening center for grassroots ideas from the employees in the department to assist in teambuilding efforts.

•Organized, coordinated, and hosted social functions: monthly birthdays at local restaurants, special recognition for new employees to the department, the Annual Department Christmas dinner at local restaurants. This also included travel arrangements and car pooling.

•Assisted Closeout Officer with Closeout reporting and minutes for all closeout meetings.

•Prepared recurring Financial Reports on a weekly and bi-weekly basis.

•Reconciled Budget Error and facilitated corrections on awards to process trailing invoice payments.

•Coordinated documents and books for Annual Budget Meeting for FY2013.

•Maintained relationship with IT to facilitate meetings, new employees.

•Coordinated with Leases & Renovations and Support Services to facilitate employee moves, space utilization for furniture and equipment.

•Ordered office supplies and monitored inventory.

•Created system to monitor schedules for meetings and personal time off.

•Maintained departmental calendar and scheduled absences.

•Photocopied training materials and production of training binders.

•Coordinated the completion of combo code request forms.

•Monitored actions in the action notification database.

•Filed award budget documentation.

•Restructured Filing system.

•Created filtered filing spreadsheet to facilitate location of files for HQ Admin Budget representatives.

•Scanned IPA awards and modifications into document management system [IMAGE NOW]

•Coordinated the Oracle Account Request forms.

•Monitored General and Administrative unit reports.

•Ran selected Discoverer monitoring reports.

•Maintaining departmental calendar, scheduled meetings and travel.

•Prepare training materials and production binders.

•Monitor financial transactions in the notification database.

•Arranged and scheduled out-of-office travel and training for Departmental staff.

•Ordered Financial Planning specific supplies for annual budget and Oracle Grants training

•Assisted new employees, interns, guests, and interviewees.

•Other general administrative functions: phones, photocopying, mail distribution, assisting Financial Planning guests, arranging meetings, coordinating meeting room setup and other duties as assigned.

The Henry M. Jackson Foundation for the Advancement of Military Medicine, Inc. Rockville, MD Contracts Department Contracts Assistant 4/2011-11/2011

Contracts Assistant Duties included:

* These tasks directly impacted decisions made by the Senior Contracts Manager and other management personnel.

•Monitored and assisted completion of Expiring Projects and Terminating Expiration Reports.

•Developed and submitted Small Business Subcontracting Plan Reports (semi-annually, 4/31 and 10/31) and Army Contractor Manpower reports (annually, 10/31). Coordinated with Purchasing Department for vendor classification which was the basis of the SBSP.

•Provided proposal support including SBSP, Representations & Certifications, Certifications of current Cost and Pricing and other requested support.

•Provided contract close-out support for all contracts in the department.

•Maintained and updated contracting department reports: current, expired and closed contracts listing, proposal database.

•Processed submission of deliverables/reports to NIH (National Institutes of Health) for the DVBIC (Disabled Veterans Brain Injury Center) award and to NIAID (National Institute of Allergy and Infectious Diseases) for the DAIDS (Division of Acquired Immunodeficiency Syndrome) award, on a monthly, quarterly, and annual basis.

•Reviewed contract content and data for special provisions, clauses, requirements for accuracy and data integrity. Assisted contracts managers with correction of discrepancies and required actions.

•Confirmed contract adherence to FAR.

•Generated Oracle data integrity reports, assisted staff with corrections.

•Coordinated administrative deliverables for Sr. Contracts Manager.

•Assisted contracting department staff members with cradle to grave contract administration tasks.

•Administered smaller dollar and complexity contracts: radioactive time agreements for AFRRI (Armed Forces Radiobiology Research Institute) and JHU/AP (Johns Hopkins University/Applied Physics Laboratory).

•Responded to inquiries regarding contractual questions and issues.

•Assisted in Oracle data entry of Oracle: entry of new contracts, modifications, rebudgets, submittal of PTA request, establishment of budgetary controls, and entry of reporting requirements.

•Assisted with the entry and modification of purchase orders in Oracle.

•Researched and resolved payment issues and Oracle processing issues.

•Completed other projects/duties as assigned.

Administrative Duties included:

•Maintained and updated department reports, expired and closed contract listings, proposals, etc.

•Reviewed data for accuracy and integrity. Advised staff of required actions and corrections.

•Provided administrative support to the contracting department, including:

Receiving visitors for the department, providing continual phone coverage and presence for the department, answering phones and general questions for the department, and determining proper routing.

•Received, screened, and distributed incoming mail, processed outgoing correspondence according to distribution needs (i.e. US mail, FedEx, or courier).

•Managed department email and fax inbox, prepare response to general inquiries and route specific documents to the proper person.

•Provided meeting scheduling and support.

•Responsible for maintaining contract shared directory and file room.

•Maintained inventory of office supplies to proactively reorder as needed.

•Maintained department calendar and communication of staff absences.

•Maintained and inventoried department files numbering 6,000+.

•Assisted contract staff members with administrative issues. Plan and prepare workspace for new employee. Provide new employee orientation to workplace and administrative operations within the first two days of new employee hire date.

•Monitored department equipment (printers, fax machines, copiers, etc.) to ensure they are in working condition, clean workspace and adequate supplies (e.g. paper). Proactively requests repair/supplies as needed.

•Managed department email and fax inbox on a daily basis.

•Assisted contract staff with research to resolve administrative issues.

•Assisted new employee’s orientation to department. Planned and prepared workspaces.

TD Ameritrade, Columbia, MD

Contracts Department Contracts Coordinator 3/2010-9/2010

•Performed quality assurance, created contract summary records and database tracking in Oracle for Non-Disclosure agreements and various other contract agreements.

•Processed Linking Agreements, Privacy Letters, Assignment Agreements and various other types of contracts using Oracle database management tools.

•Obtained/confirmed COIs (Certificates of Insurance) for vendors and subcontractors

•Managed and Organized Contract templates.

•Performed detailed work with Statements of Work and various contracts.

•Assisted Contracts Director and Contracts Manager with tasks as needed.

•Proposed solution for receiving contracts via electronic mailbox to streamline contract processing which the department has developed, implemented and is being used.

•Detailed work with various contracts and statements of work.

•Performed file integration project for recently acquired companies.

•Assisted Corporate Counsel as Mutual Funds Contracts Project Point-of-Contact for analyzing, processing and tracking mutual funds contracts in Oracle.

•Sourcing Specialist for maintaining, updating, requesting, preparing, processing and tracking vendor Certificates of Insurance in Oracle.

Micro Focus (US), Inc. Rockville, MD

Legal Department Legal Assistant - Contracts 10/2008-8/2009

•Assisted Sr. Corporate Counsel and Sr. Contracts Manager.

•Organized, prepared and processed government and vendor certifications and contract. applications- including CCR/ORCA.

•Managed contract routing, updated work with various contracts and statements of work.

•Resolved routine administrative issues; Maintained Legal Correspondence.

•Scanned, reviewed, researched and edited contracts.

•Handled legal correspondence and billing.

•Compiled, prepared, and maintained complex reports and summaries.

•Completed SEC filings.

•Established and maintained electronic filing systems for over 10,000 contracts.

•Managed 4 interns on special contract integration project for new acquisition.

•Research policy and laws applicable to specific projects.

•Completed various tasks as required.


Strayer University, Baltimore, Maryland MBA - Government Acquisition Expected 12/2013

East Tennessee State University BS - Spanish


Paralegal Georgetown University

Executive Studies Katharine Gibbs School

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