Customer Service Sales

Tia A. Gibson

*** *. **** **, **********, PA ****3 717-***-**** ***.*.******@*****.***

Objective Seeking a position in a customer service environment, where there is a need for a variety of office tasks including – computer knowledge, customer service background, organizational abilities, business intelligence and database program use.

Experience Sales Support Representative

December 2008 - February 2010 AT&T Mobility, Harrisburg, PA

- Assisting Lead Sales Representatives with sales.

- Greeting customers upon arrival into the store.

- Responsible for inventory responsibilities for the store, ordering and organizing products and handling visual merchandising.

- Performing customer service and data entry duties.

- Being a team player and working in a fast paced environment while being efficient in my position.

Data Entry Processor

July 2005 - September 2008 EZ Pass Companies, Harrisburg, PA

-Performing data entry and clerical duties by processing a quota of over 100+ violation toll records daily.

-Paying close attention to detail while reviewing and performing refunds to accounts done with errors. -----Problem solving.

-Working independently in a fast paced office environment.

-Making outbound calls regarding accounts and account errors.

Education

Art Institute of Pittsburgh - Online, Pittsburgh, PA

2010 - Present

Fashion Business Management

Harrisburg High School

1998- 2002

High School diploma

References References are available on request.

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