Pamela Race
**** ******** *****, ** ****** Hills, California 95762
**********@*********.***
SALES DIRECTOR
Peak-performing, enthusiastic, and visionary professional, equipped with progressive years of experience in management, sales, and business development.
- Acknowledged for passion and pride in maintaining the highest ethical and work standards at all times.
- Demonstrate excellent abilities in developing and mentoring cohesive units through cogent motivation and professional development.
- Adept at driving team commitment, workforce diversity, quality performance, and compliance with corporate directives.
- Show competency in organizing sales strategies, presenting proposals, generating leads and providing customer service and client consultation.
- Expert at streamlining sales and business processes by increasing levels of productivity within multimillion-dollar corporations.
- Proficient in utilizing Microsoft Office Suite.
CORE COMPETENCIES
- NEW PRODUCT DEVELOPMENT AND ROLLOUTS
- KEY ACCOUNT MANAGEMENT
- CONTRACT NEGOTIATIONS
- BUSINESS DEVELOPMENT AND MARKETING STRATEGY
- EXCELLENT INTERPERSONAL AND NEGOTIATION SKILLS
- TIME MANAGEMENT AND PRIORITIZATION
- CUSTOMER CARE AND RELATIONS
- PROBLEM RESOLUTION AND DECISION MAKING
- STRATEGIC, OPERATIONAL AND TACTICAL PLANNING
- CONTINUOUS PROCESS AND PERFORMANCE IMPROVEMENT
PROFESSIONAL BACKGROUND
ORACLE CORPORATION ~ Rocklin, CA
Senior Sales Manager - North America, eLearning Products, Oracle University 2008- PRESENT
- Manage the entire sales, marketing, and business development activities.
- Direct the training, coaching, and mentoring of a cross-funtional team.
- Solely spearhead sales managers and marketing associates assigned across United States and Eastern Canada.
- Devise and deploy numerous sales plans and programs for eLearning products focused in leveraging net for new business.
- Supervise eight staff of a multi-level international organization consisting of two managers in the United States and six specialist in Bangalore, India.
- Continously generate and render team coaching for higher level of perfomance minimizing the need for additonal workforce.
Notable Accomplishments:
- Succesfully accumulated $16M of annual quota across North America.
- Optimized revenue through management of multiple channels supporting the achievement of NA eLearning revenue goals.
- Seamlessly surpassed quotas for 9 out 10 quarters, accumulating approximately $16 million in annual sales throughout North America.
HEWLETT-PACKARD (HP) c Sacramento, CA/ Roseville, CA
Americas Partner Manager - HP OpenCall Telecommunications Software 2002-2007
- Worked in a major international technology company with over 120,000 employees.
- Identified independent software vendors (ISVs) via networking, trade show prospecting, and ISPs recruitment to support the company in building strong market foothold for their telecommunications applications, which included ring tones, VoIP conferencing, and wireless caller name.
- Diligently generated marketing collateral and customized application programming interfaces (APIs).
- Provided assistance in ensuring client’s HP standards and testing schedules’ compliance.
- Maintained sales plan, sales funnel, and sales forecast by skillfully coordinating partnership activities.
- Instrumental in driving sales of joint HP/partner solutions.
- Cogently interfaced with product and marketing teams for the promotion of HP and Partners solutions globally through utilization of consistent messaging and marketing.
- Instrumemntal in RFP response generation process.
- Annually devised the North American OpenCall Partner Summit from 2004 to 2007.
Notable Accomplishments:
- Significantly condensed operational expenses and developed innovative revenue streams by proactively coordinating with direct sales team in tier 1 and 2 carriers in overseeing combined solutions development and marketing.
- Seamlessly surpassed annual sales quota from 2003 to 2006.
- Advantageously leveraged channel and partner expertise in the development, from ground up, of the North America’s OpenCall Partner Program in 2003.
- Succesfully improved global partner awareness with OpenCall sales and technical areas through initiating interaction with more than 30 partners.
Channel Sales Representative 2000-2002
- Rendered new business opportunity identification across reseller area and boosted reseller’s sales potential by generating an effective business development plan.
- Streamlined new business development and promoted HP hardware and software support services.
- Managed the development of custom support programs, and particiapated in enhancing the resellers’ sales to enterprise end-user clients.
Notable Accomplishments:
- Intensified attach rate, product penetration, and reseller margin by strengthening the attach rate, product penetration, and reseller margin.
- Escalated year-over-year business by 25% through seamlessly prospecting resellers and securing consistent sales growth.
- Earned 130% increase in the 2001 sales quota.
Competitive Analyst 1999-2000
- Reviewed data from Reuters, CNET, the Wall Street Journal, corporate websites, and analyst websites in support to the generation of weekly upadates for sales team; provided feedbacks and expert insights on competition’s products, services, and promotions.
- Leveraged accumulated research findings to assist marketing specialists in planning product rollouts.
EARLIER CAREER
HEWLETT-PACKARD (HP) ~ Sacramento, CA/ Roseville, CA
Inside Sales Specialist 1997-1999
Business Process Analyst 1995-1997
Support Contract Specialist 1993-1995
PACIFIC BELL ~ San Francisco, CA
Account Executive 1988-1993
EDUCATION
MASTER OF BUSINESS ADMINISTRATION, University of Phoenix – Sacramento, CA
BACHELOR OF SCIENCE IN CRIMINOLOGY CORRECTIONS, California State University –Fresno, CA
PROFESSIONAL DEVELOPMENT
Sales Excellence and Leadership, Market Partners, 2009
7 Habits of Highly Effective People, 2007
Post Graduate Training in Telecommunications Management – Stevens University, 2004-2005
ACTIVITY
Volunteer, Church Missions and Homeless projects