Administrative

QUALIFICATIONS PROFILE

A well-experienced and highly organized professional with proven background in administrative / data knowledge management, public administration, personnel services, material management and manpower / medical personnel. Continually placed in position of oversight of whole project lifecycle from conception to completion. Proven success in leveraging business acumen across diverse cultures and economies. Offering contracting and acquisition skills, and vast knowledge of database and spreadsheet military specialized programs, including Word and Excel computer programs. Recognized for the ability to incorporate innovative management techniques that result in enhanced business practices and improved productivity and military separation procedures. Areas of expertise include:

Strategic Analysis & Development Cost Optimization & Control

Change Management Project Management

Planning & Development Relationship Management

EMPLOYMENT BACKGROUND

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Guard Separation/Assignment Team Supervisor (AGR)

ARPC- Denver, Colorado 2008-Present

- Manage more than 14 military members, with a key mission to help Total Force Service Center

- Respond to active/retired Air Reserve Component members worldwide, involving electronic, written, or telephonic inquiries

- Develop and facilitate the training of military and civilian teams, generating more than 30,000 NBG 22's using vMPF annually and providing feedback to guard units

- Perform customer relationship management/MilPDS to complete separation packages and personnel data updates

- Organize outgoing mail and correspondence to State Departments, MPF’s, the member, and ARMS establishing internal procedures for suspense's and tracking

- Execute random quality checks on calculation of total service time and service for pay on NGB 22 forms for final completion goal to ensure 100% accuracy

433rd AMDS -Lackland, AFB 2007-2008

- Led aerospace medicine servicing more than 3000 military personnel on the largest base in the USAF while managing 14 high-visibility unit/wing programs

- Supervised grounding management programs while coordinating flying squadrons / flight management offices

- Guided pro-staff in interpreting medical standards and implementing directions/policies from SGN/SGP/CC

- Established comprehensive wing-wide program for active aircrew while implementing the new PIMR program process

- Generated quick reference training binders for new providers and profile nurses, resulting in less learning curve time

- Determined and eliminated shortage of SABC instructors during 2007 ORE while facilitating 227 wing members assigned in the total force implementation of PIMR

Compliance Administrator

AGE Refining, Inc – San Antonio, TX 2006-2007

- Conveyed human resource documents and materials as well as brief the mandatory Code of Ethics and Non-Interference agreement policies to all employees

- Acted as the health care benefits representative for the company as well life insurance and 401K investment contact for all employees

- Implemented policies and procedures to ensure compliance with government contracts, serving as the primary point of contact for training new employees regarding company requirements

- Handled medical benefits and compensation plans of employees, and worked as administrative assistant to command staff and higher management levels on all aspects of health service functions

- Served as the primary liaison for implementation of medical policies governing preparation and maintenance of all records

- Provided cohesive budget management by tracking unit funding expenditures; monitored and presented statistical information on mandatory requirements of all employees to meet for contract participation in numerous government programs, from medical to financial in purpose

- Performed duties involved in determining company's complete readiness and capability to perform its production and delivery mission to produce to best product for the consumer

Human Resource Command Support

HQ AETC DOPZ / AETC SFS -Randolph, AFB 2003-2006

- Provided assistance to the chief of technical training at headquarters AETC accountable for detailed data analysis of Air Force wide personnel training programming for Air Forces Specialty Codes

- Oversaw the statistical data for individual AFSC class personnel numbers and vacancies, and prepared presentation on accumulated manning data statistics to command staff

- Modified mission critical AF program technical training data through analysis of trainee numbers involving entry, production, attrition, and elimination along with the student training records in (OTR) Oracle Training Administration

- Directed support staff for security forces HQ AETC known as the primary liaison for the ARCV augmentee volunteer program

- Led the activation of reserve personnel to backfill vacant active duty positions due to high rate of deployments, which involved disbursement of finances and activation of orders on volunteered personnel for all AETC bases while tracking other personnel career progression data for improvement in training/UMPR manpower roster

- Tracked documentation of unit manning statistics, created contracts for fiscal year allotted manpower days and budget requests, and monitored report on proposal process

- Performed periodic and comprehensive assessment and evaluation of program goals and objectives to provide a basis for long-range use of supplemental manning program

Immunization / Allergy Technician

US Air Force -Lackland AFB / Nellis AFB 2000-2003

- Performed intracutaneous and intradermal allergy testing for aeroallergens, venomous foods and medications by identifying signs and symptoms of an allergic reaction and anaphylaxis; administered emergency treatment as needed

- Managed immunizations to all BMT, active duty and dependants, as well as conducted pulmonary function tests, exercise, and histamine challenges to assist the diagnosis of asthma

- Served as unit trauma prevention counselor and trauma response team manager responsible for base mobilization for all major deployments or exercises

- Functioned as unit fitness program manager and clinical phase two instructor responsible for overall testing and documentation of cycle ergometry fitness test for more than 1000-member squadron at Wilford Hall Medical Center

- Helped testers and routed members who needed to either improve scores or be retested in fitness programs

- Involved with the military education program "Bootstrap" responsible for educating and aiding subordinates in different education programs available through the education office or individual local schools to further education

Surgical Medical Technician / Surgical Intensive Care Technician / Shift Leader / Reporting Official

US Air Force -Lackland AFB 1998-2000

- Executed administrative functions including daily management decision making, training responsibilities, and provision of nursing care for more than 150 patients, as well as to critical postoperative patients in general surgical, vascular, orthopedic, neurological, and trauma divisions

- Checked and maintained several intravenous lines and hemodynamic pressures while recording vital signs, intake, output, and daily activities

- Instituted the emergency protocols for cardiopulmonary arrests, and executed various duties such as providing assistance to physicians with special procedures, handling arterial and venous laboratory specimens, and arranging requests for ancillary services

- Restored unit supply system (PUPS) by supporting unit members, maintaining National Emergency Medical Technician registration, attaining adequate supplies, and ensuring equipment operational readiness

EARLIER CAREER

Emergency Medical Technician

US Air Force -Ramstein, AFB 1995-1998

US Air Force -F.E. Warren, AFB / Cheyenne, WY 1992-1995

FORMAL EDUCATION

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Master of Public Administration (GPA 3.64)

Webster University -San Antonio TX 2008

Bachelor of Science in Human Services, Major in Personnel Administration (GPA 3.30)

Wayland Baptist University -San Antonio TX 2002

Associate’s Degree in Personnel Administration, with Emphasis in Allied Health (GPA 3.50)

Community College of the AF - USAF 1999

LICENSURE / CERTIFICATION

(7) Level Medical Technician

Allergy Immunization / Asthma / Allergy Certification

Emergency Medical Technician (Cardio Pulmonary Resuscitation)

Education / Training Instructor (Military Personnel Data Management Skills)

(7) Level Military Personnel/Administration (Computer Documentation and Tracking)

PROFESSIONAL TRAINING

Emergency Medical Technician (RCPHA and CITA Medical Programming)

Personnel Administrator (Enlisted/Officer Initial Skills Program)

Air Force Leadership Courses: LOD, MEB and Medical Profiles Personnel Records Documentation and Tracking, Medical Appointments/Supply Tracking Systems, Public Relations, MilPDS, CMAS, PERSCO, OTA/TTMS Training Management Systems, Military Tracking Data, Contracting/Acquisitions

AWARDS

Honorable Active Duty Service Discharge

(4) NCO of the Quarter Nominations and Titles

(3) Airman of the Quarter Titles

(2) Achievement Medals

Nominated for Women of the Year (1999)

Mentorship Program Recognition

Dean’s List (Honor graduate from technical school)

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