Customer Service Sales

*** ******** ****** 732-***-****

Decatur, GA ********.*****@*****.***

30033

Keiko Cummings

Objective My objective is to obtain a position where I can utilize the customer service skills I have cultivated over the years, as well as learn new skills. I would like to grow within a company where I could constantly evolve and take on new responsibilities. Additionally, I would like to get back into the corporate world, where I found there to be more growth opportunities.

Professional 6/2009- Present Fantastic Sams North Brunswick, NJ, Lawrenceville, NJ, Brookhaven, Atlanta, GA

Experience Stylist

*Diplomatically resolved customer complaints and concerns

*Handled scheduling for five employees

*Developed ability to work in a fast paced environment

*Styled clients and assisted employees with services

*Maintained inventory and managed product purchases

*Continued color and styling education

*Assisted junior stylists in learning techniques

5/2009 Brunswick Kia North Brunswick, NJ

Sales Associate

*Improved my customer service skills

*Learned new administrative skills in keeping records and customer databases up to date.

10/2008-5/2009 Great Clips South Plainfield, NJ

Stylist

*Styled clients and answered phones, as well as scheduled appointments

5/2008-8/2008 Lalli Salon South Plainfield, NJ

Stylist

*Styled clients as well as worked the reception desk

6/2007-2/2008 Supercuts Watchung, NJ/ Westfield, NJ

Stylist

*Accurately calculated and delivered daily deposits

*Reported daily, weekly, and monthly numbers to corporate

*Styled clients and maintained cleanliness in salon

1/2006-6/2007 Cameo Personnel Milltown, NJ

Data Entry Operator

*Became proficient at Microsoft office

*Maintained shipping and receiving of faulty parts at Fujifilm USA

*Answered phones and assisted customers in various customer support offices

4/2005-4/2006 Dr. Joseph Coccellato, DDS Milltown, NJ

Dental Assistant

*Assisted doctor with patients

*Greeted patients with a smile and friendly attitude

*Cleaned and organized dental rooms

*Scheduled patients and filed insurance claims

Education

1/2011-5/2011 Middlesex Community College Woodbridge, NJ

Visual Art

9/2006- 5/2008 Reignbow Beauty Academy North Plainfield, NJ

Cosmetology

9/2005-12/2005 Rutgers University New Brunswick, NJ

Visual Art

9/2004-5/2005 Ramapo College of NJ Mahwah, NJ

Communications.

References available upon request.

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