Manager,Team Lead,Branch Manager
Resume:
RESUME – KOUSALYARAMAN.S
Email: *********@*******.***
Career Objective:
To be associated with a leading and progressive organization which would give me the best opportunities to improve and utilize my skills and knowledge. To give priority to the organization’s needs, get the satisfaction of my work and be a part of the team that works dynamically towards the growth of the organization.
Profile:
I have overall 12 + years of experience in People Management, Marketing, Data Analysis, Validating the Production, Automation Products-Application Support, Installation, Configuration, Verification, and Testing tools. I bring a strong strategic planning, academic, functional and technical background along with passion and vision for how technology can be leveraged to accomplish business mission of an organization. My technical background has made me appreciative of the technology components of the industry and has given me experience in a broad range of issues related to IT, Power Electronics and Automation Products. I am adept in development plans, system analysis and presentations. I am self-starter and have demonstrated strong leadership and interpersonal skills throughout my career.
Work Experience
1 IBM Global Process- (Mortgage Process) Bangalore
Quality Trans Lead –Aug 2007 – Present
Roles and Responsibilities
• Handle a team of 43 administrative personnel in each branch office
• Prepare and review operational reports and schedules to ensure accuracy and efficiency
• Always achieving the Quality Target.
• Provide support to the Team throughout the Mortgage process.
2 Fortune Infotech Electronic City Bangalore
Team Member -Nov-2006- August 2007
3 Customer relation Officer,HTMT Pvt Limited ., Bangalore, Dec- 2005 – October2006)
- Customer Orientation Support.
- Trainer for the Customer Executive.
- Technical support in Backend.
- Product support according to customer requirements.
4 Application Engineer, Datalogic India Pvt. Ltd., Bangalore, INDIA (May2003 – Nov-2005)
- Application Support for Photoelectric Sensors.
- Installation, Configuration and testing of photoelectric sensors.
- Product support according to customer requirements.
5 Customer Service Engineer, Xerox Modi Corp Limited.,
Tamilnadu, INDIA ( Mar 2000- Aug 2003)
- Worked as Process Engineer for Automation Equipments
- The key responsibilities are Quality Control, Installation, for Power Supplies, FG’s, SG’s etc.
- Responsible for Customer Support and Installation of these Equipments.
- Responsible for reliability according to specifications and customer specific requirements.
Overview of Skills
1 Data Analysis, Validation
2 Auditing
3 Product Support and Installation.
4 Market Research.
5 Basic Topologies.
6 Product & Component Qualification
7 Process & Product Development
8 Awareness of Latest Components and Technologies in the Industry.
9 Customer complaint analysis, and initiate corrective actions.
Training Attended:
1. Leadership Training
2. Inter Personal Skills
3. Quality Check Training
4. Corporate Etiquette
5. Communication Training
6. Time Managment
PROJECT SUMMARY
Title: Photo Copier Machine
My Contribution: Complete assembling of photo copier machine and Installation.
Title: Application Support for Industrial Products
My Contribution: Application Analysis, consultation, Instalation and Product support according to customer needs. Major projects clients includes: Wrigleys, IFB, Toyota Kirloskar Ltd. Etc.
Education
10 Diploma in Electrical & Electronics
Specialization : Industrial Electronics – First Class, 75%
Program : 3 year
University : (Board of Technical Training Foundation. Tamilnadu, INDIA)
11 Diploma (2000)
Specialization : Computer Application
Program : 1 years
University : Private
12 SSLC (1996) : First Class (60%)
Institution : Department of Public examination, Tamilnadu State
Computer Skills
Operating System : WINDOWS 9x, WINDOWS XP, Windows Vista, Dbase
Remote Installation services, Configuration & Trouble Shooting
Remote Networking Windows 2000.
Other : MS Word, Excel, Power Point, Access,
Personal Details:
Name : Kousalyaraman.S
Gender : Male
Age / Date of Birth : 32/22nd April 1980
Present Address : #520,6th Cross 1st Main
Doddabanaswadi,
Bangalore -560043
Language Known : English, Kannada, Tamil
Telephone Number : 990*******
Thanking You
Your’s sincerely
S.Kousalyaraman.
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