Customer Service Training

SCHEQUETTA J. KNIGHT

P.O. BOX ***, *** SARA ROBERTS DRIVE

McINTOSH, AL. 36553

251-***-**** OR *************@*****.***

SUMMARY OF QUALIFICATIONS:

** + yrs. In finance, administrative and logistic experience, bookkeeping, proof

operations, data entry, excellent written and oral communications, organized,

detail oriented, team player, outstanding customer skills, ability to prioritize work

duties and complete task in timely manner, authoritative, proficient in Microsoft

Word, word perfect, excel, quick books, SAP, spreadsheets, parole, analyst.

EXPERIENCE:

LOGISTICS MATERIAL COORDINATOR

HUNTSMANS ADV. CHEM., MCINTOSH, AL. 10/2009-03/2012

Take orders from CSA, process order in SAP system, take to delivery, pick the

order, build a loading form for guys in the tank form, schedule orders with the

Carriers, process paper work for drivers (bill of laden, coa’s , and gate pass). Do

daily yard checks for equipment, chart weekly loads on spreadsheet daily.

Schedule orders with line engineers for products being shipped. Load rail cars

and contact railroad for cars being shipped, respond to vendors concerning

shipments scheduling in timely mannor.

ADMINISTRATIVE ASST./PAYROLL CLERK

JE. JACOBS, MCINTOSH, AL., 36553 01/2009-09/2009

Post hourly payroll for craft and staff employees daily, produce reports for craft

hours and wages, create spreadsheets for employee hours, manpower reports for

month end closing, create reports for weekly payroll, create monthly reports for

wages and overtime, activate and deactivate employees, generate journal entries

clearing in SAP, create spreadsheet and post vacations accruals and benefits.

ITEM PROCESSING SUPERVISOR/ASST BOOKKEEPER

SOUTH WEST BANK, MCINTOSH, AL. 36553 10/1980-08/2008

Process, proof and balance all accounts, film, file, reconcile statements, cash dis-

bursements as teller, balance cash in and outs, display customer service answer

questions, gather information, research, process and balance month end reports,

Post accounts daily, wire and electronic funds transfer.

EDUCATION:

Industrial Training, Huntsman Adv. Materials, McIntosh, Al. 36553

Computer Programming, ICS School of Computer Training, Scranton, PA.

Principles of Banking & Finance, Am. Bankers Assoc., Mobile, Al.,

Med./Bus. Secretary, Coastal Training Inst., Mobile, Al.

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