Customer Service Quality Assurance
Resume:
DARIIN ANDERSON,, PHARM..D..
*****.*********@*****.***
http://www.linkedin.com/pub/darin-anderson-pharm-d/40/274/2b3
OBJECTIVE
Director of Pharmacy, Assistant Director of Pharmacy, consultant pharmacist, pharmacist manager, clinical pharmacist, staff pharmacist
PROFESSIONAL SKILLS SUMMARY / CHARACTER PROFILE
A pharmacist with more than 16 years experience dedicated to achieving profitability and delivering outstanding customer service
An energetic healthcare professional with exceptional analytical, organizational and people skills
A highly-organized team-builder with strong leadership experience who works well under pressure and meets deadlines
A professional who maintains a flexible schedule allowing availability for all shifts, weekends and overtime
An excellent communicator who excels in a challenging position that promotes the expansion of current skill set
A pharmacist who integrates personal ethic and professional integrity to convey a sense of honesty, compassion and concern for his customers
TECHNICAL SKILLS
Vista, Cerner, Siemens, Pyxis, Pyxis-Connect, Microsoft Office Suite
EDUCATION & CREDENTIALS
2005
Registered Pharmacist # 56855 - State of California
2000 - 2003
Doctorate of Pharmacy - University of Kansas, Lawrence, Kansas
1995
Registered Pharmacist # 1-12271 - State of Kansas
1992 - 1995
B.S. Pharmacy - University of Kansas, Lawrence, Kansas
1989 – 1992
Pre-pharmacy studies - Wichita State University, Wichita, Kansas
DARIN ANDERSON, PHARM.D.
*****.*********@*****.***
2/4
EMPLOYMENT HISTORY
May 2011 – November 2011
Dameron Hospital
Stockton, CA
Temporary position; staff pharmacist position at Dameron Hospital in Stockton, CA
In-patient staff pharmacist duties include kinetics, warfarin dosing, order entry, tech supervision and narcotics inventory
Training new pharmacists, coaching and error reduction planning
August 2010 – April 2011
Care Provider for Incapacitated Family Member During this Period
Cared for mother during this time after major stroke; Wichita, KS
June 2009 – August 2010
Staff Pharmacist
Woodland Healthcare - Woodland, CA
Staff pharmacist in a clinical hospital environment
Responsible for warfarin and vancomycin/aminoglycosides dosing and reconciliation of home medication for new patients
Examined C & S reports to determine if appropriate antibiotics used
Reviewed medications overridden by night nurses to verify existence of drug orders
September 2005 – November 2008
Staff Pharmacist
Los Angeles County Sheriff’s Department - Los Angeles, CA
Rotated outpatient, inpatient and patient counseling duties
Responsible for drug order verification and delivery, supervision of ancillary staff, general medication histories and regimen review
Utilized Automed equipment in preparation of up to 3,000 Automed packs daily
June 2004 – December 2004
Pharmacy Manager
Wal-Mart Pharmacy – Parsons, KS
Received and interpreted prescriptions from physicians
Answered medication and health-related questions from patients and health care providers
Familiarity with various insurance plans and reimbursement processes
Responsible for retrospective drug regimen reviews, inventory control, quality assurance, patient safety and customer service
Responsible for all 15 pharmacy employees, including merit-based salary adjustments
In charge of a large over-the-counter department located beside pharmacy
DARIN ANDERSON, PHARM.D.
*****.*********@*****.***
3/4
January 2002 – June 2004
Assistant Director of Pharmacy – Mckesson Medication Management
Desert Springs Hospital (McKesson Medication Management) - Las Vegas, NV
Recruited, interviewed, hired, trained and managed 70 pharmacy staff members
Maintained low staff turnover through effective motivational management
Wrote and revised department policies
Responsible for department payroll and preparation of monthly and yearly budgets
Scheduled pharmacists and supervised the scheduling of pharmacy technicians
Involved in preparation for inspection by Joint Commission
Member of Safety Committee and Pharmacy & Therapeutics Committee
Chair of Medication Use Safety Committee
Involved in implementing new pharmacy-driven clinical services involving automatic therapeutic interchanges, automatic stop dates, renal dosing and other drug specific dosing interventions
Summerlin Hospital (McKesson Medication Management) – Las Vegas, NV
Originally hired as staff pharmacist through Owen Healthcare (1/2002); subsequently hired as Assistant Director of Pharmacy (6/2002 -2/2003)
Recruited, interviewed, hired, trained and managed 40 pharmacy staff members
Wrote and revised department policies
Scheduled pharmacists and supervised the scheduling of pharmacy technicians
Responsible for department payroll
Member of Medical Committee and Pharmacy & Therapeutics Committee
Met daily with nursing administration to proactively resolve nursing/pharmacy issues
Involved in implementation and review of clinical pharmacy initiatives, including renal dosing program, aminoglycoside dosing services, intravenous to oral medication switch program, allergy/height/weight quality assurance program, automatic stop date program and other drug specific dosing services
1996 – 2002
Veterans Administration
Clinical Pharmacist, Primary Care Green Team
VA Eastern Kansas Health Care - Topeka, KS
Member of 3-pharmacist primary care team assigned to panel of patients for oncology clinic and urgent care
Provided pharmacy services to urgent care and inpatient sections of the medical center
Responsible for reviewing patient charts and physician orders, patient counseling and medication processing
Member of Safety Committee, Infection Control Committee and Reorganization Committee
Lectured for United Way Speakers Bureau on geriatric pharmacy in ”brown bag” forum and public radio
Conducted smoking cessation clinic and lectured for American Lung Association.
Involved in hypertension, refill, lipid and diabetic follow-up pharmacy clinics under physician supervision
DARIN ANDERSON, PHARM.D.
*****.*********@*****.***
4/4
Staff Pharmacist, Pharmacy Service
VA Central California Health Care System - Fresno, CA
In charge of investigational drug program for pharmacy
Member of Institutional Review Board
Responsible for operating refill clinic, patient assessment, drug order verification, ward inspections, crash cart inspections and assisting outpatient pharmacy
1997 – 1998 (Second Job while working at Veterans Administration)
Consultant Pharmacist
N.C.S. Health Care - Topeka, KS
Performed comprehensive monthly chart reviews for 5 long-term care facilities, including geriatric and psychiatric centers
Made recommendations to primary physician on a monthly basis
Involved in the preparation of required documentation for agency inspections
Served as liaison between facility and the main pharmacy providing medications
Met regularly with director of nursing at each facility
1995 – 1996
Staff Pharmacist
Walgreens - Topeka, KS
Retail staff pharmacist responsible for receiving and interpreting physician prescriptions, patient
education, insurance processing, retrospective drug regimen review, inventory control and customer service
Contact this candidate