Business Analyst

BUSINESS ANALYST

AREA OF FOCUS: MEDICAL INDUSTRY

Qualitative and Quantitative Market Research - Leadership and Training - Relationship Building - Staff Development / Coordination

Top performing, solutions-driven professional, offering broad experience and proven track record in leading medical system applications and clinical operations clients across commodity lifecycle.

- Demonstrated critical thinking and organizational skills with competence in challenging assumptions as well as in developing models, methodologies, framework and solutions at the executive level while considering cost efficiency.

- Exemplified skills in developing analytical models and supporting business strategic planning process, business forecasting, initiative outcome management, market analysis trends, financial performance and budgeting.

- Proven ability to improve business management, decision making and trend analysis

- Able to apply new and innovative approaches to business data analysis and interpretation

- Advanced analytical capabilities in finance, budgeting and forecasting

PROFESSIONAL BACKGROUND

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HAWAII PACIFIC HEALTH – HI

HPH is an affiliation of four hospitals and two clinical professional groups including Wilcox Memorial Hospital, Straub Hospital, Women and Children and Pali Momi. HPH the largest Health Organization system in the state of Hawaii.

BUSINESS ANALYST 2004-PRESENT

Applications include: Epic, Epic Radiant, Misys, Patcom (Keane), GE Abbott Blood Glucose, Fuji PACS/Synapse, Infosys Carevoyant, GE Centricity Perioperative Management, Ispirit KMC, MRS and Raiser’s Edge

- Design, develop and implement policies; ensure compliance with company standards; and facilitate user training and organize Medical Rev Cycle reporting

- Generate and define system scope and objectives after research and analysis, utilizing in-depth understanding of ancillary and rev cycle medical business systems

- Administer projects of new and upgraded medical systems application

- Set up legacy systems and development of Interim Aged AR Application

CONCENTRA MEDICAL GROUP – SAN FRANCISCO, CA

CLINICAL ADMINISTRATOR 2003-2004

- Employed policies and procedures in conformity to company’s guiding principle

- Directed clerical and medical support staff members on a daily basis

- Supervised human resources development and center leadership team

- Monitored medical billing and daily operations

- Held responsible in providing heavy staff direction on patient and addressing client issues

BERKELEY UROLOGICAL ASSOCIATES –BERKELEY, CA

PRACTICE ADMINISTRATOR 2002-2003

- Supervised a team of 20 members and facilitated weekly staff meeting

- Oversaw physicians credentialing, developed account payable systems and managed payroll

- Coordinated and organized Human Resources Development / Surgery schedule

BAY WEST FAMILY HEALTHCARE –SAN FRANCISCO, CA

PRACTICE ADMINISTRATOR 1999-2002

- Performed financial reporting and budgeting while monitoring staff development

- Handled all A/P, payroll, staff management and supervision responsibilities with 35 members on a daily basis

- Facilitated monthly provider meeting and weekly staff meeting

- Assumed Medical Manager responsibilities such as supervising and developing medical billing

- Wrote reports to analyze development in procedures and patient population

- Developed appointment and scheduling system in order to monitor trends in appointment setting and potential availability to be able to move to an open access practice.

EARLIER CAREER

RAINTREE SPECIALIST, Spine and rehabilitation of America –Portland, OR 1999

SYSTEM SPECIALIST, St. Claire’s Primary Care –Randolph, NJ 1995-1998

OWNER / VICE-PRESIDENT, Tag-Tel Telemarketing –Parsippany, NJ 1988-1994

EDUCATION

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Mathematics Major, Fredonia State University –Fredonia, NY

PROFESSIONAL TRAINING

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Accounting / Speech, American Banking Institute –New York, NY

RPG Programming, IBM Corp –San Francisco, CA

Work Shop Instructor, Positive Self-Management Program for HIV (PSMP) –Stanford University, CA

Jean Shelton’s Actors Workshop –San Francisco, CA

AFFILIATIONS

Director of Care Team, MCC San Francisco, CA

Member, BATS Improvisational Performance Group –San Francisco

Member, Comedy Kauai, Kauai Improvisational Performance Group –Kauai Hi

Treasurer, Lambda Aloha, Social and Education Group on Kauai –Diversity and Civil Rights Organization

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