Walker Fluke
Resume:
Walker Fluke
Newbury Park, CA 91320
Phone: 805-***-****
Email: ************@*****.***
Objective:
To have the opportunity to use my Acquired Computer-Related Skills to their Full Potential and further my experience in a Long Term Career in a field that will provide the Ability to Grow.
Skills:
•Strong knowledge of Windows 2000, XP Home, XP Pro, XP MCE, Vista Operating Systems.
•Experienced with Microsoft Office Suites.
•Diverse Communication and Customer Service/Helpdesk Experience.
•Extensive Experience of Computer Hardware and Software, as I have been doing Desktop/Notebook Maintenance, Configuration and Troubleshooting since 2003.
•Knowledge of Audio/Visual and presentation systems.
Work Experience:
Systems Support Analyst, United Online, Woodland Hills, CA 91367
Full-Time From July 2008 - October 2008
•Installed, configured, and troubleshot desktop systems, laptops, and network issues in a Active Directory environment comprised of approximately 700 workstations.
•Responsible for keeping Assets and Users up to date in an Asset Management System.
•Used Best Practical Ticketing System to manage Technical Support to employees for internal computer systems software and hardware.
Hardware Support Technician, uWink Inc, Van Nuys, CA 91406
Full-Time From March 2008 – July 2008
•Managed over 200 UNIX based systems in a Restaurant Environment, of which I Repaired/Troubleshot Hardware and Software issues.
•Communicated and worked with programmers/engineers to solve Hardware/Software issues.
•Oversaw Production of over 100 UNIX Based tabletops.
•Traveled for work-related tasks.
•Ran Cabling throughout various locations, Ranging from Cat5e Ethernet Cable to Speaker Wire.
Test Technician, Skyworks Solutions, Newbury Park, CA 91320
Full-Time, From June 2007 - March 2008
•Worked as effectively/efficiently as possible, while ensuring quality of work, in order to reach monthly goals.
•Supplied information/data to engineers and helped come up with possible solutions to problems.
•Logged work-related data into computer database.
•Rationalized and made decisions of which I was held accountable for.
Sales Associate, Radio Shack, Newbury Park, CA, 91320
Full-Time, From September 2006 - June 2007
•Performed Research on Products and Services to provide the most accurate information on a Professional Level.
•Collaborated and Competed in teams to help drive the store's overall revenue.
•Made Routine Deposits of Store Income after Verifying the Cash Drawer had the correct amount of Currency inside of it.
•Demonstrated my capability of duties, as I was trusted to hold Keys to the Store.
Computer Specialist, Best Buy, Thousand Oaks, CA, 91360
Part-Time From October 2004 - January 2005
Full-Time From November 2005 - October 2006
•Troubleshot and fixed computer issues for Customers.
•Informed Customers what they needed to look for in a computer based on their needs.
•Responsible for Merchandising and Ordering Product
•Trained Employees on how to use POS (Point of Sale) and RSS (Retail Stock Systems).
•Received an Award titled “Employee of the Quarter” for Q4 2005, which was based on my committed initiative of Customer Service and Quality Results.
Education:
Moorpark College
Moorpark, CA 93021
Currently Attending Part-Time, Majoring in Computer Information Systems.
References:
Loc Tran
Relationship: Past Manager
Jose Arreaga
Relationship: Past Supervisor
Mark David
Relationship: Previous Co-Worker
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