Manager Sales

*** ***** ***** ******

Morrisville, NC *****

Phone: 571-***-****-Home

Phone: 919-***-****-Cell

***********@*****.***

Nilesh K. Ashar

Objective

To obtain a management position in the customer service industry with scope to grow into a senior executive management.

Profile

Over 27 years of progressive experience in Hospitality and Travel Management fields. Well rounded domain experience in business operations, sales, project management, employee management and financial management. Managed and lead efforts to increase the value, performance and profitability of various businesses. Have strong customer facing skills with established history of gracious professionalism when dealing with clients. Demonstrated experience in managing various employee groups, directly recruiting, supervising and mentoring.

Flexible and energetic with the ability to work well in a fast paced environment. Possess strong work ethic and drive to succeed. Have excellent time management skills and the ability to multi-task. Core strengths are;

• Excellent Management and Organizational skills

• Excellent Interpersonal and Communication skills

• Strong computer skills (high level of proficiency in Microsoft Office)

• High negotiation skills

Professional Experience

Comfort Suites, Raleigh Durham Airport

Oct 2010-Present

Front Desk

• Daily operations of front desk, Bucket Checks. Cash deposits

• Helping manager for daily operations

• Coordinate sales and group reservations, room assignments

• Training new hires

• Quality control of rates in Choice reservations and Central

• Doing Independent audit to avoid mistakes of other staff

D o N USA, Inc, Washington, DC

Aug 2007 – Oct 2010

Project Manager:

Responsible for starting a new franchise. Core job functions include;

• Evaluate feasibility and perform market study

• Identification of site locations and brands for hotel development.

• Negotiation with franchises

• Land acquisition.

• Coordination with architectural and site engineers to design plans within the guidelines of franchisee’s prototypes and local county codes.

• Prepare business plans and necessary documentation for the bank loan process.

• Submit and review bids from general contractors.

Best Western, Butner, NC

Jan 2007 - Aug 2007

Manager:

Was responsible for daily operations, staff supervision, franchise/owner relations, customer service, and sales.

Econo Lodge of Raleigh, NC

Aug 2004 - Dec 2006

Manager:

Converted Fairfield Inn to Econo Lodge by Choice, managing the transition of change of flagship. Responsible for daily operations, supervising staff of over 20 people, franchise relations, customer services, sales calls, payroll, and banking.

Budget Inn of Luray, VA

Jun 2001 - April 2004

Manager:

Responsible for daily operations of hotel, including front desk, banking, maintaining records, supervising staff, and guest relations.

• Introduced packages for the guests visiting the Shenandoah National Park and Luray Caverns, thus increasing revenue over 20%.

• Responsible for marketing efforts and attending Sales Calls.

Malaysian Airlines, Washington, D.C.

Jun 2000 - Jun 2002 (Part-Time)

Sales and Ticketing staff:

A fast paced environment for the daily operations of airlines. Attended regular sales meetings along with the District Sales Manager to increase the revenue for local branch offices from other local ethnic travel agencies.

Knights Inn, Lexington Park, MD

Sept 1995 - Jun 2000

Manager:

Responsible for daily operations of hotel, including front desk, banking, maintaining records, supervising housekeeping, maintaining staff, and guest relations.

• Increased the revenue over 35% averaged yearly.

• Responsible for sales and marketing calls to local businesses to generate the contracted business for motel.

American Express - Durham, N.C.

Oct 1993 - Sep 1995

Travel Counselor:

Worked with the American Express call center, and handled exclusive travel requests for IBM.

• Coordinated all the international travel requirements within guidelines of the IBM policy. Also advised the travelers on the visa requirements.

• Top representative in revenues and call times. Filled in for the supervisor to manage the team while they were away.

Thomas Cook Travel World Bank – Washington, D.C.

Jan 1993 - Sep 1993

Travel Counselor:

Handled international travel plans for all the World Bank traveler’s under the travel guidelines set by the World Bank

• Coordination with rate desk, hotel reservations and visa desk.

• Worked as quality controller for rate desk responsible to save thousands of dollars finding alternate and convenient routes to fit traveler’s need.

Philoxenia International Travel – Washington, D.C.

May 1987 - Dec 1992

Supervisor:

Worked in a fast paced environment to serve corporate travelers.

• Attending the sales calls meeting with managers.

• Quality control manager pre-ticketing before delivered to travelers including hotel, car reservations and visa regulations.

• Responsible for training, motivating, and familiarizing new

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