Mike A. Maltez
Cypress, Tx. **433
*.******@*****.***
Objective:
Seeking a challenging opportunity in a dynamic environment where innovation, education and sense of ownership are valued and encourage.
Skills:
Microsoft Office Suite (Word, Excel, Power Point)
Auto desk user (AutoCad, Revit and Inventor)
Create drawing and sketches using these three programs
Execute standard design principles and theories to complete jobs
Decode 2D and 3D drawings and supplier/manufacturer drawings
Diagram of electric and pipes systems
Build models
Calculate and dimension structural members
Understand and perform changes, additions and/or revisions as required
Decipher blueprints
Fluent in Spanish and English (written and spoken)
Excellent Communication Skills
Customer Service Oriented
Education:
ITT Technical Institute
Associate of Applied Science
Computer Drafting and Design
Expected Graduation December 2011
Current GPA 3.83
Experience:
EzCorp, Inc. EZPawn September 2010- to present Houston, Tx.
Assistant Manager
Started as Pawn broker and a month later I was promoted to Assistant Manager. My duties are to provide outstanding customer service through sales and lending activities while executing the sales process effectively and proficiently. I also follow standards for accurately qualifying loans and appraising customer goods for pawn loans and purchase approvals. I do all this by maintaining a professional and productive work environment.
Planet Dodge August 2009 - December 2009 Humble, Tx
Sales Rep.
I gained a clear understanding of customers and their requirements. I made accurate
Rapid cost calculations, and provided customers with quotations.
I also maintained and developed relationships with existing customers via meetings, telephone calls and E-mail, negotiating variations in price, delivery and specifications with managers.
Denny’s Restaurant August 2007- July 2009 Houston, Tx
Server
Served customers and worked with other staff in a friendly, courteous, helpful and a professional manner.