Trainer

MARY STUBBS

**** ******** **.

San Diego, CA ****7

Cell: 641-***-****

************@*****.***

SUMMARY

A conscientious worker who consistently demonstrates strong organizational skills and a sense of urgency managing tight deadlines and production quotas; accustomed to working in fast paced environments with the ability to maintain good working relationships with a diverse workforce, customers and visitors. Possess a reputation as a reliable team player who is willing to take on additional roles and assignments as needed. Seeking a challenging position, that will leverage higher education and management experience, strong customer service skills, recruiting, and career counseling knowledge.

EDUCATION

SIMPSON COLLEGE, Indianola Iowa

Bachelor of Arts in Psychology and Spanish (with honors), 2007

 Simpson College Cross Country (4 years)

 Peer Mentor, Volunteer for fund-raising events

 Dean’s List

 Alpha Lambda Delta

 Alpha Mu Gamma

PROFESSIONAL EXPERIENCE

TLC&A, Marshalltown, IA

Trainer 7/09 – Present

 Conduct orientation sessions and arrange on the job training for new hires

 Evaluate performance and effectiveness of training programs and provide recommendations for improvement

 Develop testing and evaluation procedures

 Use adult learning methods to ensure effective training and learning

 Provide ongoing technical and product knowledge training for employees

 Training and staff development through classroom training, visual aids, and interaction

 Analyze training needs to modify or improve existing programs

COLORADO TECHNICAL UNIVERSITY ONLINE, Hoffman Estates, IL 9/08 – 6/09

Career Service Advisor

 Provided career counseling to university adult students and alumni for a caseload of 600 students per

graduating class

 Tracked student and alumni contact, communication and job search progress utilizing a career service database

 Assisted students with career development processes (resume, cover letter and mock interviewing) to increase probability of employment

 Consistently meet monthly goal of students placed in degree specific employment

 Provided support and guidance to alumni by directing them to the appropriate tools and providing additional

assistance with job opportunities on an one-to-one basis using established online tools

 Created, wrote and directed email or mail correspondences to students and alumni

 Assisted in creating online career opportunities and events

 Trained new employees

 Participated in session retention campaigns to encourage students to continue their education

EMERSON PROCESS MANAGEMENT-INSTRUMENT & VALVE SERVICES, Marshalltown, IA 06/07 – 09/08

Human Resource Assistant

• Tracked/Searched Resumes

• Created/Maintained Screeners

• Posted and maintained internal job postings

• Conducted initial interviews and recommended ideal candidates to HR Manager and Hiring Manager based on their needs

• Ongoing research pertaining to technical colleges for recruiting and career fair purposes

• Point of contact with colleges and post jobs on websites

• Assisted with EEO testing

• Tracked various trainings

• Created new hire packages

• Maintained personnel files and insured Hiring Managers send all necessary paperwork for new employees

• Shipped brochures and Emerson products to career fairs

• Ordered Labor Law posters

• New intern training and tours of the office

INDIANOLA MIDDLE SCHOOL, Indianola, IA Spring 2007

Guidance Counselor Intern

• Assisted the counselor in everyday activities

• Acted as a role model to a diverse group of students with a variety of problems

• Career Planning seminars

SIMPSON COLLEGE, Indianola, IA 9/06 – 5/07

Tutor, Spanish & Psychology Departments

• Assisted students with homework assignments and understanding lectures

• Collaborated with faculty to determine how best to assist students

• Organized group study and review sessions

Student Caller, Simpson Phone-a-thon 2003 – 4/07

• Contacted parents and alumni in an effort to raise funds for scholarships

La MASCOTA, Managua, Nicaragua 01/06 – 4/06

Children’s Hospital Bilingual Intern

• Interacted with leukemia patients and parents in the Oncology Department

• Helped organize games and activities

• Volunteered at local orphanage

Lake Okoboji United Methodist Camp & Retreat Center, Spirit Lake, IA Summer 2006

Camp Counselor

• Supervised large group of children preschool through 12th grade) for throughout entire summer

• Led Bible studies and camp activities

• Counseled the campers on a variety of personal, social, emotional and spiritual issues

• Planned weekly events

• Maintained Schedule

PERKINS RESTAURANT, Marshalltown, IA 05/05 – 03/06

Shift Manager

• Maintained staffing ratio of employees to customers

• Assigned waiters/waitresses work area for the evening and ended their shift

• Closed the restaurant three days a week

• Responsible for cash drawer and keys to restaurant

SIMPSON COLLEGE, Indianola, IA 08/03 – 05/05

Student Assistant, Registrar’s Office

• Responded to phone calls from students and parents on a variety of issues

• Assembled packets of information, organized bulk mailings, copied and filed documents

• Prepared and sent official and unofficial transcripts

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