Customer Service Sales Representative

VANESSA LA ROSA

Address : *** ******* ******, #* • Lawrence • MA • 01841 • 978-***-**** • ***********@*******.***

Objectives

To obtain more skills and knowledge for my future that will help me succeed in my goals.

Education

Suffolk University, Boston, MA 09/04- May 2008

Major: International Business

Presentation of Mary Academy, Methuen, MA 09/01- May 2004

Professional Experience

Modern American School , Amman ,Jordan Aug 2008 - Dec 2008

KG Teacher

KPMG INTERNATIONAL Feb 2009 - Aug 2009

Office Manager

Sovereign Bank, Andover, MA 07/07- July 2008

Customer Service/Sales Representative

• Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers.

• Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.

• Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the document.

• Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.

• Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks.

• Inform customers about foreign currency regulations, and compute transaction fees for currency exchanges.

• Receive mortgage, loan payment, opening CDs and closing out CDs.

Urban Behavior, Salem, NH 11/07-01/08

Sales Representative

• Promote Sales

• Organize shipment of clothing

• Customer service

Suffolk University, Boston, MA 09/06- 12/06

Office Assistant

• Posting jobs on-line for the law students.

• Organized profiles for an internship for students classified.

• Answer phones, photocopying, faxing.

Wilds Oats, Andover, MA 10/02-07/06

Customer Service/Sales Representative

• Balance currency after the shift had ended.

• Orient new employees.

• Answer phones multi-tasking in different department

• Scanned coordinator for events sales

Skills

• Excellent Communications skills in both of Arabic and English.

• Excellent computer skills ( word , excel , power point , etc ,,, )

• Excellent internet skills.

• Good team player.

• Hard Worker.

• Responsible person.

• Ability to work under pressure.

• Fast learner.

Language

Proficient in English and Spanish and Italian … Beginner in French and Arabic

REFERENCE

1 - Full Name: Alaa George Michail Barakat

Store Name/Title: Al-Hamad Construcations And Development Co.

Phone No :079/6 11 99 52

E-mail: ***********@*******.***

2- Full Name: Rana Toni Abu Rizq

Store Name/Title: Bank Of America , Burlington, MA – Customer Service/Sales Representative

Phone No : 603/8189765

Contact this candidate